PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR LOCK ROD ASSEMBLY ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR MINI HYDRAULIC EXCAVATORS
Usage:
REBE2381-00
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| 19Nov2007 |
U-599
A-489
D-490
O-525
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR LOCK ROD ASSEMBLY ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR MINI HYDRAULIC EXCAVATORS |
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| 7301 7308 | PS51397 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51397" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2009 |
PROBLEM
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| The existing 280-7551 Door Lock Rod Assembly can seize on certain 303C CR, 303.5C CR, 304C CR and 305C CR Mini Hydraulic Excavators. If the existing door lock rod assembly seizes, it can be replaced with an improved part. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 303.5CCR | DMY00135-00137 |
| 303CCR | BXT00121-00123, 127, 132-135, 137-138, 143-146, 149-150, 154-156, 161-162, 164-179, 183-199, 203-226, 231-233, 235-242, 246-254, 259-269, 275-286, 289-300, 305-316, 322-329, 331-345, 348-359, 363-376, 379-386, 389-397, 400-405, 407-414, 419-430, 436-438, 440-447, 451-462, 469-476, 481-489, 493-500, 505-509 |
| 304CCR | FPK00135, 152-155, 162-163, 166, 172-175, 178-182, 185-186, 188-193, 197-201, 206-211, 213-217, 219, 221-230, 232-238, 243-250, 254-260, 264-270, 274-276, 279-286, 290-307, 311-319, 323-333, 339-343, 346-361, 367-379, 382-391, 393-395, 399-403, 407-410, 413-424, 429-437, 441-444, 449-451, 458-461, 464-469, 474-483, 486-500, 505-518, 522-529, 532-540, 543-546, 550-557, 562-563, 565-570, 575-580, 584-589, 593-598, 601, 604-608, 610-615, 623-631, 640-646, 652-654, 656-659, 665-669, 671-676, 681-686, 691-694, 696-700, 706-712, 715-724, 728-734, 739-746, 753-764, 769-773, 775, 780-786, 792-794, 796-799 |
| 305CCR | HWJ00148-00151, 168-173, 175, 177-184, 189-201, 203-205, 211-220, 226-231, 235-239, 244-245, 248-266, 270-281, 284-294, 296-304, 307-313, 316-327, 330-340, 342-350, 355-357, 362, 368-381, 383-384, 386, 388, 391-444, 447-450, 453-456, 460-461, 466-483, 487-496, 500-511, 515-528, 532-538, 540-548, 550-559, 561-577, 579-598, 600-611, 613-617 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2933116 | ROD AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the seized 280-7551 Door Lock Rod Assembly with improved 293-3116 Door Lock Rod Assembly. Refer to Special Instruction, REHS3955. |
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SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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