PRODUCT SUPPORT PROGRAM FOR PROVIDING SPECIAL APPLICATION BOOMS FOR CERTAIN 345B, 345B II, 345BL II, AND 345C HYDRAULIC EXCAVATORS
Usage:
REBE2115-00
Show/hide table
| 19Jul2007 |
D420
E250
E500
H070
H160
E250
E500
H070
H160
Show/hide table
| After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR PROVIDING SPECIAL APPLICATION BOOMS FOR CERTAIN 345B, 345B II, 345BL II, AND 345C HYDRAULIC EXCAVATORS |
|
| 6501 | PS51336 |
|
Show/hide table
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51336" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
TERMINATION DATE |
| 31Jul2009 |
PROBLEM
Show/hide table
| The existing Standard Reach Booms can crack and fail on certain 345B, 345B II, 345BL II, and 345C Hydraulic Excavators. If the existing booms with less than 12,000 SMU are inspected and found to be at risk of cracking and failing, they will be replaced with a Special Application Reach Boom. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| 345B | 4SS01625 |
| 345B II | AGS00622, 764, 947-948, 1211, 1437, 1545, 1695 DCW00314 |
| 345BL II | ALB00342, 386 |
| 345C | PJW00938 TDG00276 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 1 | 3B8489 | FITTING |
| 2 | 9X4600 | SEAL-PIN |
| 2 | 0930074 | SHIM |
| 2 | 0930090 | SHIM |
| 1 | 0930106 | SHIM |
| 1 | 0930122 | SHIM |
| 1 | 1332427 | SHIM |
| 1 | 1473957 | SHIM |
| 2 | 1833424 | GREASE-U5M |
ACTION REQUIRED
Show/hide table
| As failed machines are discovered, please notify your District Service Representative to begin the process of obtaining a new boom. When the time for the repair comes, take time to review, understand, and adhere to all safety and environmental warnings and notices associated with the removal and installation of booms per the appropriate Service Manual for the machine to be reworked. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-72 mo |
||||||
Show/hide table
| NOTE: This is a 72.0-hour job | ||||||
| Labor covers the cost of removing the boom, transfering lines and hardware to the new boom and installing it. Also covered in the labor allowance is time to inspect the removed boom as well as time to perform moderate repairs to increase the service life of the structure so it can be used as backup to higher hour machines not covered by this Service Letter. |
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STICK ON CERTAIN 385C L MATERIAL HANDLERS USED IN BARGE APPLICATIONS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STICK ON CERTAIN 385C L MATERIAL HANDLERS USED IN BARGE APPLICATIONS
PRODUCT SUPPORT PROGRAM FOR ELIMINATING WHITE SMOKE ON CERTAIN 315C HYDRAULIC EXCAVATORS EQUIPPED WITH THE 3046 ENGINE PRODUCT SUPPORT PROGRAM FOR ELIMINATING WHITE SMOKE ON CERTAIN 315C HYDRAULIC EXCAVATORS EQUIPPED WITH THE 3046 ENGINE
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II, AND 365C EXCAVATORS THAT ARE CONFIGURED FOR MATERIAL HANDLING, ULTRA HIGH DEMOLITION OR OEMS A PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II, AND 365C EXCAVATORS THAT ARE CONFIGURED FOR MATERIAL HANDLING, ULTRA HIGH DEMOLITION OR OEMS A
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE HARNESS INSTALLATION ON CERTAIN 324D L AND 325D L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE HARNESS INSTALLATION ON CERTAIN 324D L AND 325D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CONTROL GROUP HANDLE (227-7616 OR 227-7617) USED ON CERTAIN 312D, 315D, 319D, 320D, 323D, 324D, 325D, 330D, 345D, 345C, 365C, 365C FS, 385C, 385C FS, 324D FM, 325D FM, 330D FM, 325D MH, 330D MH, 365C MH, 3 PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CONTROL GROUP HANDLE (227-7616 OR 227-7617) USED ON CERTAIN 312D, 315D, 319D, 320D, 323D, 324D, 325D, 330D, 345D, 345C, 365C, 365C FS, 385C, 385C FS, 324D FM, 325D FM, 330D FM, 325D MH, 330D MH, 365C MH, 3
PRODUCT SUPPORT PROGRAM FOR REPLACING A TUBE ASSEMBLY FOR THE AIR CONDITIONING SYSTEM ON CERTAIN FORESTY EXCAVATORS AND TRACK FELLER BUNCHERS PRODUCT SUPPORT PROGRAM FOR REPLACING A TUBE ASSEMBLY FOR THE AIR CONDITIONING SYSTEM ON CERTAIN FORESTY EXCAVATORS AND TRACK FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR REPLACING XT6-ES HOSES ON CERTAIN M300C AND M300D SERIES WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING XT6-ES HOSES ON CERTAIN M300C AND M300D SERIES WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LOCKWASHER IN THE COOLING UNIT FAN GROUP ON CERTAIN 365CL EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LOCKWASHER IN THE COOLING UNIT FAN GROUP ON CERTAIN 365CL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE TRUNNION BOLTS ON CERTAIN M313C, M315C, M316C, M318C, AND M318D WHEELED EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE TRUNNION BOLTS ON CERTAIN M313C, M315C, M316C, M318C, AND M318D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE EXHAUST MUFFLER ON CERTAIN 320D, 320DRR, AND 323D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE EXHAUST MUFFLER ON CERTAIN 320D, 320DRR, AND 323D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW OPERATION AND MAINTENANCE MANUAL ON CERTAIN BH27, BH30 AND BH30W BACKHOE WORK TOOLS MOUNTED ON SKID STEER LOADERS AND MULTI TERRAIN LOADERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW OPERATION AND MAINTENANCE MANUAL ON CERTAIN BH27, BH30 AND BH30W BACKHOE WORK TOOLS MOUNTED ON SKID STEER LOADERS AND MULTI TERRAIN LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 218-2197 STICK ON CERTAIN 330C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE 218-2197 STICK ON CERTAIN 330C HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING A TUBE ASSEMBLY FOR THE AIR CONDITIONING SYSTEM ON CERTAIN FORESTY EXCAVATORS AND TRACK FELLER BUNCHERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING A TUBE ASSEMBLY FOR THE AIR CONDITIONING SYSTEM ON CERTAIN FORESTY EXCAVATORS AND TRACK FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING IF NECESSARY THE SWING DRIVE BOLTS ON CERTAIN 330D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING IF NECESSARY THE SWING DRIVE BOLTS ON CERTAIN 330D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CYLINDER GUARDS ON CERTAIN 365B, 365C, 5090B AND 385C FRONT SHOVEL EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CYLINDER GUARDS ON CERTAIN 365B, 365C, 5090B AND 385C FRONT SHOVEL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE WIRING HARNESS FOR THE ENGINE AIR HEATER RELAY ON CERTAIN 320D, 320D L, AND 323D LN EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE WIRING HARNESS FOR THE ENGINE AIR HEATER RELAY ON CERTAIN 320D, 320D L, AND 323D LN EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM ON CERTAIN M325C AND M325D MATERIAL HANDLERS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM ON CERTAIN M325C AND M325D MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REMOVING AIR CONDITIONING PRESSURE SWITCHES FROM DEALER STOCK PRODUCT SUPPORT PROGRAM FOR REMOVING AIR CONDITIONING PRESSURE SWITCHES FROM DEALER STOCK
PRODUCT SUPPORT PROGRAM FOR INSTALLING GUSSETS ON CERTAIN DEMOLITION AND SCRAP SHEARS. CATERPILLAR MODELS S365B, S385B, AND VERACHTERT MODELS VHS-60/3, AND VHS-70/3. PRODUCT SUPPORT PROGRAM FOR INSTALLING GUSSETS ON CERTAIN DEMOLITION AND SCRAP SHEARS. CATERPILLAR MODELS S365B, S385B, AND VERACHTERT MODELS VHS-60/3, AND VHS-70/3.
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC SWING MOTOR ON CERTAIN 330C L AND 330D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC SWING MOTOR ON CERTAIN 330C L AND 330D L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO TIGHTEN THE SWING GEAR AND BEARING MOUNTING BOLTS ON CERTAIN 324D, 324D FM, 324D MH, 325D, 325D FM, 325D MH, 330D, 330D FM, 330D MH, 345C, AND 345C MH EXCAVATORS PRODUCT IMPROVEMENT PROGRAM TO TIGHTEN THE SWING GEAR AND BEARING MOUNTING BOLTS ON CERTAIN 324D, 324D FM, 324D MH, 325D, 325D FM, 325D MH, 330D, 330D FM, 330D MH, 345C, AND 345C MH EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS