PRODUCT SUPPORT PROGRAM FOR REWORKING THE 382-9606 AIR STARTER SOLENOID ON CERTAIN C32 ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE 382-9606 AIR STARTER SOLENOID ON CERTAIN C32 ENGINES

Usage:

TEBE2376-00

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15Dec2014

U-762

A-560

D-667

O-660

TM-29

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Before/After	PRODUCT SUPPORT PROGRAM FOR REWORKING THE 382-9606 AIR STARTER SOLENOID ON CERTAIN C32 ENGINES
1451		PS44606

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44606" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2016

PROBLEM

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The existing solenoid can fail due to contamination and or debris from the air supply on certain C32 Engines. If the existing solenoid fails the engine can have intermittant starting issues.

AFFECTED PRODUCT

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Model

Identification Number

C32

DSJ00101, 103-106, 109-119, 122-128

PEF00136-00147

RSD00101-00102, 110-114, 125-126, 128, 131-133, 138, 142-143, 158-159, 162, 167, 172-177, 184, 187-189, 192-198, 201, 205-208, 210-212, 214-221, 223, 226-229, 231, 234-236, 238-240, 244-247, 250-263, 265, 269-270, 272-278, 281-282, 285-296, 299-303, 307-308, 310, 314-328, 330, 337, 341, 344-349, 352-356, 359-360, 362-364, 366, 368

RTK00101-00105, 108-116, 121-130, 132-134, 138-140, 150, 153-154, 161-164, 166-171, 175-177

SDN00101-00104, 106-110, 114-115, 121-129, 131-132, 135-136, 141, 143, 146-147, 175-181, 194-195, 211, 213, 229-234, 258-259, 263-264, 266, 269-270, 272, 274, 281-284, 287-288, 291, 294-295, 298-300, 303, 307-309, 406, 411, 474, 476, 478, 481, 492, 495-497, 501, 505-506, 517, 520, 537-538, 579-580, 605-607, 613, 629, 631, 658-659, 662-667, 689-690

PARTS NEEDED

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Qty	Part Number	Description
1	1465215	SCREEN GP
1	4658142	KIT-SERVICE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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A service kit and an additional 300# mesh strainer is available as additional protection against dirty air supply. Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-18000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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The new solenoid (465-8142, KIT-SERVICE) is a bolt-on direct replacement for the old outgoing solenoid (385-1749, KIT-SERVICE). The new screen is only needed if the air system is dirty.

1. Unplug the Amseal connection from the engine wiring harness.

2. Cut off the MAIN air supply to the starter.

3. Remove the small control air line from the solenoid valve body.

4. Remove the 3 screws connecting the solenoid valve to the starter body.

5. Remove the 4 screws that connecting the control module to the starter body.

6. Remove the control module.

7. Reverse the above process exactly to install the new control module, using Loctite 242 on all 7 screws. Plug in the module, then turn the air back on.