PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RIGHT HAND CAMSHAFT ON CERTAIN C32 PETROLEUM ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RIGHT HAND CAMSHAFT ON CERTAIN C32 PETROLEUM ENGINES

Usage:

REBE8522-00

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22Aug2012

U-440

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RIGHT HAND CAMSHAFT ON CERTAIN C32 PETROLEUM ENGINES
1210		PI32083

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32083" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32083" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
28Feb2013	31Aug2013

PROBLEM

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The right hand camshaft needs to be replaced on certain C32 Petroleum Engines. The injector lobes on cylinders 4 and 8 may allow the injector height to be set incorrectly.

AFFECTED PRODUCT

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Model	Identification Number
C32	SDK00106-00124

PARTS NEEDED

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Qty	Part Number	Description
2	5E8771	SEAL-O-RING
1	3758960	CAMSHAFT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 28% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Follow Disassembly and Assembly, KENR8167 for the removal and installation of right hand camshafts and related engine components. Be sure to reset the injector height on the right bank.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 8.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RIGHT HAND CAMSHAFT ON CERTAIN C32 PETROLEUM ENGINES

MODELS INVOLVED - C32

Dear Caterpillar Product Owner:

The right hand camshaft needs to be replaced on certain C32 Petroleum Engines. The injector lobes on cylinders 4 and 8 may allow the injector height to be set incorrectly. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 22Aug2012 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 22Aug2012 Service Letter