PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN AP1000E, AP1055E ASPHALT PAVERS, AND C7.1 INDUSTRIAL ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN AP1000E, AP1055E ASPHALT PAVERS, AND C7.1 INDUSTRIAL ENGINES

Usage:

REBE8520-02

15Aug2012
(Revised 16Jan2013)


U-430
D-370
O-399

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN AP1000E, AP1055E ASPHALT PAVERS, AND C7.1 INDUSTRIAL ENGINES

1920
PS43677
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43677" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 15Aug2012 (Revised 10Dec2012) Service Letter. Changes have been made the Affected Product.


TERMINATION DATE

28Feb2013

PROBLEM

The existing Flash File has been replaced to account for some fault codes seen in earlier software releases.

The following issues below have been resolved using the software as listed in this service letter:

- Fault Code E1154(2) Low DPF Intake Pressure
- Fault Code 3180-5 Ignition Transformer Secondary Current below normal
- VAT Offset - Programmable Parameter that may require the Dealer to enter the virtual ambient temperature for that application
- Fault Code E1319 EGR Mass Flow rate
- RF Soot Readings
- RF Drift on AP10XX

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
AP1000E  T1F00100, 102-204
AP1055E  TJF00103-00241, 243-288
*******Group  2*******
C7.1  77000313, 509-510, 513-514, 527-528, 545-548, 559, 564-565, 663, 693-694, 696, 708-709, 727, 739
*******Group  3*******
C7.1  77000282, 312, 330-331, 355-356, 463-465, 511-512, 515-519, 541-544, 699-701, 704-707, 710
*******Group  4*******
C7.1  77000253-00254, 256-270, 272-281, 285-293, 311, 315-329, 334-354, 357-363, 370-373, 381, 384-391, 393, 397-405, 409, 415, 419-438, 447-462, 466-467, 474-493, 501-508, 529-540, 549-558, 561-562, 566-569, 572-588, 590-629, 632-633, 635-652, 662, 683-684, 691, 730-738, 741-745
*******Group  5*******
C7.1  77000252, 255, 299-310, 333, 368, 392, 395-396, 406-407, 410-414, 442, 444, 468-473, 494-499, 520-526, 589, 631, 653-661, 711, 718-721, 728, 747, 753
*******Group  6*******
C7.1  77000284, 294, 364-367, 369, 374-380, 382, 408, 418, 439-441, 445-446, 560, 563, 570-571

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 3992836 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 4161945 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 4164689 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 4*******
1 4164576 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 5*******
1 4164571 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 6*******
1 4164688 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Update the engine ECM with the new software.

For flash programming the engine ECM, refer to Troubleshooting, "Flash programming".

During the flashing process certain engines may have the 'Air Inlet temperature Calibration Value' set to the default parameter. This default may not be suitable for certain applications and may cause a fault code.

Prior to reflashing the ECM refer to your supplying/selling dealer requesting the AIT Calibration Code for your engine. Enter this code as required during the reflashing operation.

If the supplying dealer is unable to provide the AIT calibration code for the specific application then as an alternative a standard AIT off-set of 10 Deg C can be used. If it is required to use a standard 10 Deg C off set then enter the AIT code 0300006C.

It is recommended to manually regenerate the engine after flashing the ECM.
This will reduce any error between current and calculated soot and the possible risk of a high soot derate.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-1300 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 3

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 4

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 5

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 6



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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