PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE TURBINE CLAMP PLATES ON THE TURBOCHARGER ON CERTAIN C9 PETROLEUM ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE TURBINE CLAMP PLATES ON THE TURBOCHARGER ON CERTAIN C9 PETROLEUM ENGINES

Usage:

REBE8352-00

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08Jun2012

U-309

D-267

O-281

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Safety Parts stock action needed	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE TURBINE CLAMP PLATES ON THE TURBOCHARGER ON CERTAIN C9 PETROLEUM ENGINES
1052 1053 7750		PI10895

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10895" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10895" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

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PROBLEM

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Certian C9 Petroleum Engines were built with 329-3713, 329-3714, 329-3715, and 318-6613 Turbochargers may have been assembled inappropriately with 3 piece turbine 120-2243 Clamp Plates. These engines should have 2 piece 3317528/">331-7528 Clamp Plates as the 3 piece clamp plates may create hot spots on the turbo that could be possible ignition sources. These hotspots may, in conjunction with other factors or circumstances, result in a risk of personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
C9	P9L00223, 228, 230, 236-240, 254-262, 265, 295, 311, 323, 332-335, 337-338, 341-343, 348-351, 353-357, 361-363, 368-370, 375, 394, 396, 398

PARTS NEEDED

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Qty	Part Number	Description
6	1202244	BOLT
2	3317528	PLATE-CLAMP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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****Parts Stock ****

Inspect all 329-3713, 329-3714, 329-3715, 318-6613 Turbochargers in dealer parts stock. Turbochargers with the 3 piece clamp plates are non-conforming and must be removed from dealer parts stock and returned.

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****Affected Product****

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Inspect the turbocharger for the 3 piece turbine clamp plates. If 3 piece turbine clamp plates are found, replace the 3 piece 120-2243 Clamp Plates with 2 piece 3317528/">331-7528 Clamp Plates.

Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

****Affected Product****

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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****Parts Stock****

***** NACD *****
Hold all 329-3713, 329-3714, 329-3715, 318-6613 Turbochargers for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork.

***** EAME, and APD *****
Hold all 329-3713, 329-3714, 329-3715, 318-6613 Turbochargers for 30 days for a possible Parts Return Request (PRR). Make sure to list the service letter program number on the packing slip and include the closed work order paperwork.

If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling.

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****Affected Product****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE TURBINE CLAMP PLATES ON THE TURBOCHARGER ON CERTAIN C9 PETROLEUM ENGINES

MODELS INVOLVED - C9

Dear Caterpillar Product Owner:

Certian C9 Petroleum Engines were built with 329-3713, 329-3714, 329-3715, and 318-6613 Turbochargers may have been assembled inappropriately with 3 piece turbine 120-2243 Clamp Plates. These engines should have 2 piece 3317528/">331-7528 Clamp Plates as the 3 piece clamp plates may create hot spots on the turbo that could be possible ignition sources. These hotspots may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 08Jun2012 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 08Jun2012 Service Letter

Rework Procedure

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1. Inspect and verify whether the 2 piece or 3 piece turbine clamp was installed.

2. If the turbo has the 3 piece 120-2243 Clamp Plates remove the clamp plates and install the 2 piece 3317528/">331-7528 Clamp Plates.

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3. Mark a straight line, between the clamp plates, from the bearing housing to the turbine housing so that orientation can be easily reset.

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4. Using a 13 mm wrench remove the 3 clamp plates.

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5 Install the new 2 piece clamp plates. Make sure to keep the alignment mark straight

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6. Replace all 6 bolts, with new 120-2244 Bolts, and tighten the bolts to 190 +/- 10 in-lbs.

Image1.5.1

7. Spin the compressor wheel to ensure it will spin freely.

8. Once work has been completed, document turbocharger serial number in the warranty claim.