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PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL GAGE TUBE ON CERTAIN C9 ENGINES INSTALLED IN MASS TRANSIT BUSES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL GAGE TUBE ON CERTAIN C9 ENGINES INSTALLED IN MASS TRANSIT BUSES

Usage:

REBE5781-00

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18Feb2010


U-63
O-61
TT-3

 
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Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL GAGE TUBE ON CERTAIN C9 ENGINES INSTALLED IN MASS TRANSIT BUSES
1326
PS43041
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43041" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
29Feb2012

PROBLEM

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The existing oil gauge tube can fail on certain C9 engines installed in mass transit buses. The plastic retainer ring connected to the oil gauge tube may separate from the metal tube.

AFFECTED PRODUCT

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Model Identification Number
C9  MFF00306-00316, 329-478

PARTS NEEDED

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Qty

 Part Number Description
1 3250368 TUBE AS-O GAUGE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the appropriate service manual as necessary.

Replace the existing oil gauge tube with a new 325-0368 Tube Assembly.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-200000 miles,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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 NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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