PRODUCT SUPPORT PROGRAM FOR REPLACING THE PILOT AND MAIN FUEL FILTER FITTINGS ON CERTAIN C15 TRUCK ENGINES
Usage:
REBE5756-02
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| 15Jan2010 |
| (Revised 30Aug2010) |
U-26
A-19
D-21
O-23
TT-1
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE PILOT AND MAIN FUEL FILTER FITTINGS ON CERTAIN C15 TRUCK ENGINES |
|
| 1702 1901 1920 1380 1274 | PS43025 |
|
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43025" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 15Jan2010 (Revised 01Mar2010) Service Letter. Changes have been made to Service Claims Allownce. Additional labor hours will be allowed for Newell Coaches. |
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TERMINATION DATE |
| 31Jan2011 |
PROBLEM
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| The existing filter fitting can become plugged on certain C15 truck engines. When the truck is in for service replace the existing fitting with the improved 3538397/">353-8397 and 3538398/">353-8398 filter fittings. Update the engine software to the latest available software version. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C15 | SDP00001-00003, 6-16, 151-154, 157-158, 163-182, 200-201, 203-236, 400-402, 404, 406-423, 425-426, 428, 430, 434-451, 500-507, 509-510, 512-518, 521-527, 530-539, 543-544, 546, 548-549, 600, 604-612, 614, 616-618, 620-621, 623-627, 629-633, 636-639, 704, 719, 721-722, 724, 774, 776-780, 782-789, 791-799, 802-807, 809-810, 812-814, 816-830, 832, 836, 838-840, 843-849, 851-876, 878-888, 1043, 1100-1101, 1103-1118, 1129-1168, 1173-1187, 1189-1202, 1204-1211, 1213-1216, 1220-1221, 1223-1225, 1227-1290, 1292-1305, 1307-1315, 1317-1322, 1324-1390, 1392-1402, 1404-1410, 1412-1426, 1428-1477, 1483-1588, 1590-1592, 1594-1941, 1943-2036, 2038-2079, 2081-2256, 2258-2278, 2292-2293, 2298-2300, 2303-2304, 2307, 2310-2312, 2317, 2319-2321, 2323-2325, 2327-2352, 2354, 2356-2361, 2366-2375, 2377, 2380, 2382-2385, 2387-2391, 2396, 2398-2402, 2404, 2410-2412, 2414-2415, 2423-2426, 2428-2432, 2434, 2437, 2439-2440, 2442, 2446-2447, 2449, 2451, 2454, 2457-2460, 2462, 2464, 2467-2475, 2477-2479, 2482, 2484, 2490-2695, 2697, 2699-2708, 2710-2798, 2800-2822, 2825-2851, 2853-2874, 2876-2920, 2922-2923, 2925-3477, 3479-3663, 3665-3699, 3701-3711, 3713-3716, 3718-3730, 3732-3734, 3736, 3738-3779, 3781-3783, 3785-3793, 3795-3807, 3809-3815, 3817-3821, 3823-3837, 3839-3854, 3856-3861, 3864-3870, 3872-3875, 3878-3911, 3913-4018, 4021-4024, 4026-4027, 4029-4031, 4033-4035, 4037-4045, 4047-4048, 4050, 4053-4058, 4060-4061, 4063-4064, 4066-4067, 4069-4071, 4074, 4076-4079, 4081-4083, 4085, 4092-4094, 4099-4190, 4192-4208, 4210-4232, 4234-4441, 4443-4830, 4832-4839, 4841-4845, 4847-4860, 4862-4866, 4869-4896, 4898-4942, 4944-4960, 4962-4968, 4970-4993, 4995-5026, 5028-5294, 5296-5396, 5398-5406, 5408-5483, 5485-5521, 5523, 5526-5534, 5536-5543, 5546-5549, 5551-5587, 5589-5667, 5669-5962, 5964-6140, 6142-6417, 6419-6795, 6797-6799, 6801-6806, 6808-6816, 6818-7191, 7193-7301, 7303-7306, 7308-7314, 7316-7322, 7324-7872, 7874-7892, 7894-8081, 8083-9512, 9514-9519, 9521-9530, 9532-9533, 9535-10112, 10114-10283, 10285-10482, 10484-10649, 10651-10749, 10751-10764, 10766-10772, 10774-10777, 10779-10785, 10787-10799, 10802-10824, 10826-10828, 10830-10841, 10843-10904, 10906-10925, 10928-10946, 10948-11062, 11064-11065, 11067-11069, 11071-11074, 11076-11079, 11081-11087, 11090-11094, 11096-11123, 11125-11130, 11132-11146, 11148-11155, 11157-11178, 11180-11207, 11209-11295, 11500-11514, 11516-11613, 11615-11762, 11764-11775, 11777-11786, 11788-11799, 11801-11857, 11859-11860, 11862, 11864-11890, 11892-11897, 11899-11910, 11912-11931, 11933-11946, 11948-11978, 11980-12308, 12310-12314, 12316-12317, 12319, 12322-12323, 12326-12327, 12329-12330, 12335, 12337, 12339-12341, 12343-12346, 12352-12354, 12357-12363, 12365-12367, 12369-12370, 12372, 12376-12378, 12386-12387, 12389, 12391-12392, 12394-12395, 12397-12399, 12404, 12407, 12409-12410, 12413-12414, 12417, 12419, 12425, 12427, 12430, 12434, 12436, 12438, 12440, 12443-12444, 12447, 12449-12450, 12453, 12455-12457, 12459, 12463, 12465, 12469-12474, 12476, 12478-12479, 12481, 12483, 12485-12487, 12490, 12496-12499, 12501, 12503-12504, 12508, 12510-12513, 12515, 12517-12518, 12520, 12522-12523, 12525-12527, 12529-12533, 12538, 12542-12543, 12545-12550, 12552-12554, 12557, 12559, 12561-12563, 12565, 12567-12568, 12570, 12572-12576, 12578-12587, 12590-12595, 12597-12598, 12600, 12603-12604, 12607, 12612-12616, 12618-12620, 12622, 12624-12626, 12628-12632, 12634-12642, 12644-12649, 12651-12652, 12655, 12657-12659, 12661-12669, 12673, 12675-12677, 12680-12683, 12685-12689, 12693-12694, 12696, 12698, 12701, 12703, 12705, 12707, 12709-12711, 12713-12715, 12717-12719, 12723, 12726, 12728-12730, 12732-12734, 12737-12739, 12741-12749, 12751-12758, 12761, 12763-12765, 12767-12770, 12772-12775, 12777-12780, 12782-13236, 13238-13254, 13256-13499, 13501-13512, 13514-13522, 13524, 13526-13534, 13536-13555, 13557, 13559-13567, 13569-13571, 13573-13580, 13584, 13586-13592, 13594-13603, 13606-13632, 13634-14450, 14452-14547, 14551-14555, 14557, 14560-14561, 14563-14567, 14569-14573, 14575-14576, 14578, 14580-14582, 14585, 14589-14590, 14592-14597, 14600-14602, 14606-14607, 14609-14610, 14612-14615, 14617, 14620-14622, 14625-14626, 14628-14631, 14633, 14640-14641, 14644-14645, 14648, 14652-14654, 14656, 14658-14659, 14661-14666, 14669-14672, 14674-14676, 14680-14686, 14688-14691, 14693-14694, 14698-14700, 14704-14705, 14707-14709, 14712, 14715, 14719-14722, 14727, 14730, 14732-14735, 14743-14744, 14748-14750, 14752-14753, 14755, 14758, 14760, 14762, 14765-14766, 14770, 14772-14773, 14777, 14783-14784, 14788, 14792-14796, 14798, 14803, 14807, 14809-14810, 14812-14814, 14816-14817, 14819-14821, 14825, 14827-14830, 14832, 14834, 14836, 14838-15055, 15057-15563, 15565, 15567-15569, 15571, 15573, 15575-15576, 15582-15583, 15585, 15590-15591, 15593-15594, 15597-15599, 15601, 15605, 15608, 15610, 15612, 15614-15615, 15617-15618, 15620, 15622-15623, 15626, 15628-15629, 15632, 15635-15637, 15640, 15642-15644, 15647, 15650-15652, 15659, 15661, 15663, 15665, 15668-15669, 15673, 15675-15676, 15683, 15688, 15690-15691, 15693-15694, 15698, 15702, 15707-15710, 15717, 15722-15725, 15728, 15731-15734, 15738-15743, 15745-15746, 15751, 15754, 15756-15760, 15763-15764, 15769, 15774, 15777, 15781-15782, 15784, 15786, 15792, 15794-15795, 15797, 15800-15803, 15805-15806, 15808-15809, 15811-15814, 15816-15818, 15820-15823, 15826-15827, 15830-15833, 15835-15836, 15838-15840, 15843-15845, 15847-15849, 15851-15861, 15863, 15869, 15871, 15873-15874, 15876-15882, 15884-15887, 15889-15893, 15895-15896, 15898, 15900, 15902-15905, 15908-16583, 16585-18164, 18169, 18173-18174, 18177, 18182-18183, 18188, 18191, 18194, 18199, 18204, 18209, 18215-18216, 18222, 18224, 18227-18231, 18234-18817, 18819-19739, 19741-19753, 19755-19761, 19763, 19765-19767, 19769-19773, 19775-21087, 21089-21230, 21232-21582, 21584-22411, 22419, 22424-22436, 22442-22443, 22445-22450, 22454, 22457-22607, 22617-22671 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3484745 | SOFTWARE GP-ELEK |
| 1 | 3484746 | SOFTWARE GP-ELEK |
| 1 | 3484747 | SOFTWARE GP-ELEK |
| 1 | 3484748 | SOFTWARE GP-ELEK |
| 1 | 3484749 | SOFTWARE GP-ELEK |
| 1 | 3484750 | SOFTWARE GP-ELEK |
| 1 | 3484751 | SOFTWARE GP-ELEK |
| 1 | 3484752 | SOFTWARE GP-ELEK |
| 1 | 3484753 | SOFTWARE GP-ELEK |
| 1 | 3484754 | SOFTWARE GP-ELEK |
| 1 | 3484755 | SOFTWARE GP-ELEK |
| 1 | 3484756 | SOFTWARE GP-ELEK |
| 1 | 3484757 | SOFTWARE GP-ELEK |
| 1 | 3484758 | SOFTWARE GP-ELEK |
| 1 | 3484759 | SOFTWARE GP-ELEK |
| 1 | 3484760 | SOFTWARE GP-ELEK |
| 1 | 3484761 | SOFTWARE GP-ELEK |
| 1 | 3484762 | SOFTWARE GP-ELEK |
| 1 | 3484763 | SOFTWARE GP-ELEK |
| 1 | 3484764 | SOFTWARE GP-ELEK |
| 1 | 3484765 | SOFTWARE GP-ELEK |
| 1 | 3484766 | SOFTWARE GP-ELEK |
| 1 | 3484767 | SOFTWARE GP-ELEK |
| 1 | 3484768 | SOFTWARE GP-ELEK |
| 1 | 3484769 | SOFTWARE GP-ELEK |
| 1 | 3538397 | CONNECTOR AS |
| 1 | 3538398 | CONNECTOR AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| 1. Update the engine software with the proper software from the parts list (if available, a newer software version can be used). 2. Clean debris away from the 323-2205 and 323-2206 manifold fittings. 3. Remove the existing 323-2205 and 323-2206 filter fitting and replace with the improved 3538397/">353-8397 and 3538398/">353-8398 filter fitting. 4. Verify the proper torque on the newly installed fittings. Main connector, 3538398/">353-8398, to manifold = 18 Nm Pilot connector, 3538397/">353-8397, to manifold = 20 Nm Main fuel line to main connector, 3538398/">353-8398 = 26 Nm Pilot fuel line to pilot connector, 3538397/">353-8397 = 43 Nm NOTE: When working with fuel system components, extreme care should be taken to keep debris out of the system. System contamination may cause future system failures. NOTE: A system flush is not required when replacing these fittings. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 1.0-hour job | ||||||
| This program is to pay only for updating the software and the installation of the filter fittings. Any other work being completed during the same visit is not to be claimed under this letter and should be administered under the normal claims process. The connectors/filters (323-2205, 323-2206) will not cause contingent damage to other parts after-failure; contingently damaged parts and labor will not be allowed to claim. If this letter is being applied in conjunction with either PS42851, PS42852, PS51635, or PS51637, this letter will only pay 0.5 hours labor for installation of the fittings. The software flash would be covered under the other service letter. An additional 2.6 hours will be allowed for Newell Coaches. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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