PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN PARTS WITHIN THE SPARE PARTS KIT ON CERTAIN 3516C HD ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN PARTS WITHIN THE SPARE PARTS KIT ON CERTAIN 3516C HD ENGINES

Usage:

REBE5768-00

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02Feb2010

U-44

A-35

D-38

O-41

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN PARTS WITHIN THE SPARE PARTS KIT ON CERTAIN 3516C HD ENGINES
1000		PI31715

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31715" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31715" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2010	28Feb2011

PROBLEM

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The engine spare parts kit needs to be reworked on certain 3516C HD engines. The existing parts can cause severe engine damage if used.

AFFECTED PRODUCT

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Model	Identification Number
3516B HD	S2Z00159-00163, 210-211, 213-216, 225-226, 229-233, 239, 241, 260, 265, 277-278, 287, 289, 292-299, 301-302, 304, 324-325, 327-330, 334-335, 345, 347, 349-353, 355-356, 371

PARTS NEEDED

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Qty	Part Number	Description
2	8N7296	RETAINER
1	1388508	PIN-PISTON
1	1656668	RING-PISTON
1	1737674	PISTON GP-BASIC
1	2291632	RING-PISTON
1	2302516	ROD AS
1	2302519	BEARING
2	2302520	BEARING-CONN ROD
1	2501301	INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace certain parts within the spare parts kit with new parts listed in Parts Needed.

NOTE: New parts must be export-boxed to ensure protection against a marine environment for a minimum of two years without deterioration. The contents must be identified by an internal packing list and an externally attached packing list.

NOTE: Ensure parts are adequately protected with the necessary corrosion inhibitors to ensure above statement is met.

Refer to the attched Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN PARTS WITHIN THE SPARE PARTS KIT

MODELS INVOLVED - 3516C HD Engines

Dear Caterpillar Product Owner:

The 143-5200 Parts Kit-Engine needs to be reworked on the products listed below. The parts kit that was shipped with the engine was for a non HD Engine and if certain parts are used on the HD engines, severe engine damage can occur. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 02Feb2010 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 02Feb2010 Service Letter

Rework Procedure

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1. Order the parts listed in Image1.1.1 from the Caterpillar parts system so they can be added to the Engine Spare Parts box.

Image1.1.1

2. The parts kit must be export-boxed to ensure protection against a marine environment for a minimum of two years without deterioration. The contents must be identified by an internal packing list and an externally attached packing list.

NOTE: Ensure parts are adequately protected with the necessary corrosion inhibitors to ensure above statement is met.

3. Remove the parts shown in Image2.1.1 from the original Engine Spare Parts box.

NOTE: Ensure that the parts in Image2.1.1 are removed and not allowed to be used on the engines listed within in the Affected Product.