PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR COMPRESSOR ON CERTAIN C12 TRUCK ENGINES
Usage:
TEBE2718-00
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| 01Apr2015 |
U-144
D-118
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR COMPRESSOR ON CERTAIN C12 TRUCK ENGINES |
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| 1803 | PS44682 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44682" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2017 |
PROBLEM
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| The existing air compressor can have a defective bearing that does not have the proper interference fit between the bearing and housing on on certain C12 Truck Engines. This may allow the bearing to spin and block the oil supply to compressor which may lead to compressor failure. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C12 | 9SM09701-10903 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4781911 | KIT-AIR COMP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Rework the compressor with the 4781911 Air Compressor Kit. Refer to Disassembly and Assembly, RENR2236 for service instructions. |
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SERVICE CLAIM ALLOWANCES
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0-120 mo |
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| NOTE: This is a 4.0-hour job | ||||||
| If necessary, reasonable Travel Time and Mileage is allowed. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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