PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE OIL PUMP AND / OR REFLASHING SOFTWARE ON CERTAIN C9 ENGINES IN RV APPLICATIONS
Usage:
SEBE8953
October 30, 2004
U-305
TT-25
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| before
or after failure |
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE OIL PUMP AND / OR REFLASHING SOFTWARE ON CERTAIN C9 ENGINES IN RV APPLICATIONS |
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PS41689
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NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: Most of the failures should be reported as a before failure. The only time an after failure should be claimed is when a customer has reported an acceleration complaint.
TERMINATION DATE
- October 31, 2006
PROBLEM
THE C9 400 HP RV Acceleration is unacceptable.AFFECTED PRODUCT
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| Model | Identification Number |
| C9 | 9DG1000-1018, 1020, 1022, 1031, 1037, 1070-1080, 1082-1084, 1086, 1088, 1090-1098, 1100-1103, 1106-1108, 1111-1114, 1116, 1118-1123, 1125, 1129-1130, 1132-1141, 1144-1145, 1153-1157, 1159-1161, 1163-1164, 1171-1173, 1177, 1179-1181, 1183, 1185, 1187-1189, 1191-1192, 1194-1195, 1197-1200, 1203-1205, 1207, 1209-1210, 1215, 1221, 1231-1232, 1234-1235, 1237-1238, 1240-1250, 1252-1253, 1257-1268, 1271-1280, 1282-1283, 1285-1287, 1291, 1293-1295, 1299, 1304, 1308, 1311, 1322, 1325, 1328-1329, 1331, 1333-1339, 1341, 1345, 1347-1348, 1379-1387, 1401-1402, 1310, 1432-1440, 1446, 1449-1451, 1453, 1457-1458, 1460, 1464-1466, 1468-1469, 1471, 1474, 1478, 1480, 1502, 1506, 1508, 1512, 1515-1516, 1520-1523, 1526-1527, 1531-1532, 1534-1535, 1538, 1540-1543, 1545-1547, 1550-1551, 1554-1555, 1559, 1561-1563, 1567, 1573, 1603-1604, 1608, 1611, 1616-1621, 1624-1626, 1628-1629, 1633-1637, 1640-1642, 1645-1655, 1657-1658, 1660-1663, 1666-1667, 1673, 1676, 1678-1679, 1682, 1684, 1686-1687, 1689, 1691-1700, 1702, 1712, 1714-1717, 1719, 1721-1724, 1729-1730, 1732-1733, 1741-1743, 1747-1748, 1750-1751, 1755, 1757-1758, 1760-1773, 1775-1776, 1778, 1779-1781, 1783, 1785, 1787, 1789-1791, 1794-1799, 1801-1805, 1807-1808, 1810-1817, 1819, 1825, 1829-1834, 1836, 1839, 1841-1846, 1848, 1851, 1854, 1856-1859, 1865-1870, 1873-1875, 1880, 1882, 1887, 1889, 1892, 1895, 1897-1891, 1907-1912, 1914-1917, 1919-1923, 1928, 1931-1932, 1934, 1942, 1961, 1973-1975, 1985, 1987, 1996, 1998, 2004, 2009, 2011, 2017-2018, 2020, 2022, 2025, 2028, 2048, 2051, 2062-2063, 2083, 2094-2095, 2105-2106, 2113, 2115, 2120, 2124, 2132, 2135, 2136, 2145, 2147-2150, 2154, 2158-2163, 2166-2167, 2170, 2173-2174, 2176-2177, 2180-2187, 2191, 2193-2194, 2201-2205, 2207-2211, 2214, 2215-2218, 2223-2226, 2229, 2232, 2237-2240, 2243-2246, 2266, 2269, 2271-2274, 2276-2277, 2280-2282, 2286, 2289, 2291, 2293, 2295, 2299-2300, 2302, 2304 |
***Group 2***
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| Model | Identification Number |
| C9 | 9DG2306-2310, 2312-2314, 2316, 2322, 2324-2326, 2329, 2335, 2349-2355, 2361, 2363, 2364, 2368, 2374, 2385, 2391-2392 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 10R3044 | PUMP GROUP |
| 1 | 2275904 | SEAL-O-RING |
| 1 | 2582347 | SOFTWARE |
***Group 2***
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Qty |
Part Number | Description |
| 1 | 2582347 | SOFTWARE |
ACTION REQUIRED
- If the engine serial number is below 9DG2306, follow the service manual guidelines to R & I the high pressure HEUI oil pump. Remove the existing HEUI pump and install a 10R3044 replacement pump.
- Re-flash the engine software to 258-2347.
- If the engine serial number is9DG02306 through 9DG2399, re-flash the engine software to 258-2347. Do not replace the pump within this serial number range.
SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first |
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**NOTE: This is a 1.0-hr job to just reflash the software. |
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PARTS DISPOSITION
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FLASH FILES FOR CERTAIN C15 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FLASH FILES FOR CERTAIN C15 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 9M6193 CARTRIDGE SPRINGS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 9M6193 CARTRIDGE SPRINGS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 185-6134 STUDS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 185-6134 STUDS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST ROCKER ARMS ON CERTAIN C15 AND C16 TRUCK ENGINES EQUIPPED WITH JACOBS 340D COMPRESSION BRAKES PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST ROCKER ARMS ON CERTAIN C15 AND C16 TRUCK ENGINES EQUIPPED WITH JACOBS 340D COMPRESSION BRAKES
PRODUCT IMPROVEMENT PROGRAM FOR PREVENTING POSSIBLE FUEL OR OIL LINE FAILURES ON CERTAIN C12 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR PREVENTING POSSIBLE FUEL OR OIL LINE FAILURES ON CERTAIN C12 MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONVERTER MUFFLER HANGER CLAMPS ON CERTAIN 3126E TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONVERTER MUFFLER HANGER CLAMPS ON CERTAIN 3126E TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR CORRECTING THE BOLT HOLE ALIGNMENT ON THE PADS OF THE TRUCK BODIES FOR CERTAIN 773 AND 775 OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR CORRECTING THE BOLT HOLE ALIGNMENT ON THE PADS OF THE TRUCK BODIES FOR CERTAIN 773 AND 775 OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR IMPROVING ACCELERATION ON 525HP C13 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR IMPROVING ACCELERATION ON 525HP C13 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE INJECTION ACTUATION PRESSURE SENSOR ON CERTAIN 3126E ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE INJECTION ACTUATION PRESSURE SENSOR ON CERTAIN 3126E ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ROTOR IN THE ALTERNATOR ON CERTAIN 3116 AND 3126E TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ROTOR IN THE ALTERNATOR ON CERTAIN 3116 AND 3126E TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE FUEL CONTROL ASSEMBLY ON SOME 3161 GOVERNORS PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE FUEL CONTROL ASSEMBLY ON SOME 3161 GOVERNORS
PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE FILES ON CERTAIN C10, C12, C15, AND C16 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE FILES ON CERTAIN C10, C12, C15, AND C16 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL PRESSURE SENSOR ON CERTAIN C7 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL PRESSURE SENSOR ON CERTAIN C7 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING VIBRATION ISOLATORS FOR POWER DISTIBUTION PANELS ON CERTAIN 3500B SERIES II MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING VIBRATION ISOLATORS FOR POWER DISTIBUTION PANELS ON CERTAIN 3500B SERIES II MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR SAMPLING THE ENGINE OIL AND IF NECESSARY REPLACING THE IDLER GEAR ASSEMBLY ON 3054C ENGINES INSTALLED IN CERTAIN ASV RC85 AND RC100 MACHINES PRODUCT IMPROVEMENT PROGRAM FOR SAMPLING THE ENGINE OIL AND IF NECESSARY REPLACING THE IDLER GEAR ASSEMBLY ON 3054C ENGINES INSTALLED IN CERTAIN ASV RC85 AND RC100 MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ACCESSORY DRIVE TENSIONER ON CERTAIN C15 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ACCESSORY DRIVE TENSIONER ON CERTAIN C15 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLATION OF A CHECK VALVE KIT ON CERTAIN 3126E ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLATION OF A CHECK VALVE KIT ON CERTAIN 3126E ENGINES
PRODUCT SUPPORT PROGRAM FOR REFLASHING ENGINE SOFTWARE TO ELIMINATE A TIMING KNOCK ON CERTAIN C15 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REFLASHING ENGINE SOFTWARE TO ELIMINATE A TIMING KNOCK ON CERTAIN C15 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING TURBOCHARGER HOUSINGS ON CERTAIN 3500 SERIES ENGINES. PRODUCT IMPROVEMENT PROGRAM FOR REPLACING TURBOCHARGER HOUSINGS ON CERTAIN 3500 SERIES ENGINES.
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ALTERNATOR BRACKET ON CERTAIN C12 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ALTERNATOR BRACKET ON CERTAIN C12 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEADS ON CERTAIN G3406 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEADS ON CERTAIN G3406 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING FUEL LINE ON CERTAIN C9 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING FUEL LINE ON CERTAIN C9 MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE WATER TUBE ASSEMBLY ON CERTAIN 3500B MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE WATER TUBE ASSEMBLY ON CERTAIN 3500B MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TOP PISTON RING ON CERTAIN 3126 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE TOP PISTON RING ON CERTAIN 3126 ENGINES