PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRECOOLER HOSE ON CERTAIN C18 INDUSTRIAL ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRECOOLER HOSE ON CERTAIN C18 INDUSTRIAL ENGINES

Usage:

REBE9811-01

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25Jun2013

(Revised 09Jul2013)

U-269

D-230

O-230

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRECOOLER HOSE ON CERTAIN C18 INDUSTRIAL ENGINES
1380 105P		PS43941

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43941" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 25Jun2013 Service Letter. Changes have been made to the Affected Product and Action Required.

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TERMINATION DATE

30Jun2015

PROBLEM

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The existing precooler hose needs to be rerouted to the upper port of the thermostat housing to prevent coolant being pushed back into the shunt tank forcing air back into the engine on certain C18 Industrial engines.

AFFECTED PRODUCT

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Model

Identification Number

C18

BDN00109, 119-120, 130-131, 137-138, 142, 144-151, 153-160, 164-169, 171-173, 500-501, 503, 505-526, 530-533, 1007-1030, 1032-1040, 1042-1043, 1048, 1050-1052, 1058, 1060, 1062-1063, 1065-1069, 1071-1073, 1075-1076, 1080-1081, 1084-1085, 1090-1093, 1095-1108, 1110-1114, 1117, 1126-1132, 1134-1150, 1152, 1154-1156, 1158-1166, 1168, 1171-1173, 1175-1178, 1180-1184, 1186, 1188-1189, 1191-1198, 1201-1212, 1214-1217, 1219-1225, 1227-1236, 1240, 1243, 1245-1248, 1250-1264, 1266-1274, 1278-1295, 1301-1303, 1306-1312, 1314-1316, 1318, 1320-1328, 1333-1337, 1343-1365, 1381-1383, 1385-1386, 1388-1393, 1395-1421, 1423-1424, 1432-1435, 1437, 1441-1445, 1452-1454, 1507-1514, 1518, 1521, 1525-1526, 1529-1538, 1540-1550, 1553-1561, 1563-1567, 1569-1571, 1573, 1575-1582, 1586, 1607-1611, 1621, 1623-1627, 1629-1645, 1656, 1658-1666

ZPS00100-00115

PARTS NEEDED

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Qty	Part Number	Description
2	2843502	CLAMP-BAND
1	4392376	HOSE-COOLANT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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-Drain and retain the engine coolant.
-Remove the old 382-5125 Hose that connects the precooler to the thermostat housing.
-Remove the shunt line from the upper thermostat housing port.
-Install the previously removed shunt line to the lower thermostat port.
-Install the new 439-2376 Hose which connects to the upper thermostat housing port.
-Refill the engine with the previously drained coolant.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-10000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%