PRODUCT SUPPORT PROGRAM FOR REMOVING THE LOCAL TERMINATING RESISTOR OUT OF THE DOSING CABINET AND POSSIBLY INSTALLING A DOSING PUMP FILM ON CERTAIN 3516C, AND 3516C HD GENERATOR SETS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REMOVING THE LOCAL TERMINATING RESISTOR OUT OF THE DOSING CABINET AND POSSIBLY INSTALLING A DOSING PUMP FILM ON CERTAIN 3516C, AND 3516C HD GENERATOR SETS

Usage:

REBE9765-00

03Jun2013


U-231

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REMOVING THE LOCAL TERMINATING RESISTOR OUT OF THE DOSING CABINET AND POSSIBLY INSTALLING A DOSING PUMP FILM ON CERTAIN 3516C, AND 3516C HD GENERATOR SETS

1408 108J 7405
PS43920
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43920" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Jun2015

PROBLEM

The local CAN terminating resistor needs to be removed from the dosing cabinet wiring harness on certain 3516C, and 3516C HD Generator Sets. The existing local terminating resistor can cause datalink fault codes. A dosing pump film may need to be installed on the pump control panel access door on certain 3516C Generator Sets, and 3516C HD Generator Sets.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3516C  SCJ00113-00114
3516C HD SCK00117, 119-123

SFK00101-00104

SKC00101-00106
*******Group  2*******
3516C HD SFK00105-00106

SKC00107-00109

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 3747464 CAP-SEAL
1 FILM DO NOT OPEN (see Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 3747464 CAP-SEAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Refer to the attached Rework Procedure.

Email David Schluttenhofer at schludh@cat.com to obtain the film as this will be direct issued from the factory.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-1000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-1000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1  
 
1. Isolate the generator set before commencing any work on the unit, open generator set breaker, activate Emergency Stop, disconnect the battery cables and either disconnect or open the control circuit breaker for the AC power supply to the battery charger. Ensure all health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the machine. Lock out generator operation and disconnect/lockout all power sources before commencing any work.
 
2. Ensure that the 134-2540 Local Terminating Resistor is removed from the dosing cabinet. Refer to Schematic, UENR2504, Image 1.2.1, and Image 1.2.2. Install a 374-7464 Cap Seal in the dosing cabinet wiring harness if a terminating resistor was found in the dosing cabinet.
Image1.2.1
Image1.2.2
 
3. Ensure that a 134-2540 Local Terminating Resistor is installed at the CEM wiring harness. Refer to Schematic, UENR2504, and Image 1.3.1. Ensure that a 174-3016 Terminating Resistor is installed at the ECM wiring harness. Refer to Schematic, KENR9038, and Image 1.3.2.
Image1.3.1
Image1.3.2
 
4. Install a "DO NOT OPEN" Film over the dosing pump control panel lid. Install the whole film and do not cut the film at the perforations. Refer to Image 1.4.1, and Image 1.4.2.
Image1.4.1
Image1.4.2
 
 
Group Number 2  
 
1. Isolate the generator set before commencing any work on the unit, open generator set breaker, activate Emergency Stop, disconnect the battery cables and either disconnect or open the control circuit breaker for the AC power supply to the battery charger. Ensure all health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the machine. Lock out generator operation and disconnect/lockout all power sources before commencing any work.
 
2. Ensure that the 134-2540 Local Terminating Resistor is removed from the dosing cabinet. Refer to Schematic, UENR2504, Image 1.2.1, and Image 1.2.2. Install a 374-7464 Cap Seal in the dosing cabinet wiring harness if a terminating resistor was found in the dosing cabinet.
 
3. Ensure that a 134-2540 Local Terminating Resistor is installed at the CEM wiring harness. Refer to Schematic, UENR2504, and Image 1.3.1. Ensure that a 174-3016 Terminating Resistor is installed at the ECM wiring harness. Refer to Schematic, KENR9038, and Image 1.3.2.
 
 

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