Failed Service Meters{7478} Caterpillar

Backhoe Loader:

414E (S/N: ELB1-UP)

416D (S/N: B2D1-UP)

416E (S/N: CBD1-UP)

420D (S/N: FDP1-UP)

420E (S/N: KMW1-UP)

428D (S/N: BXC1-UP)

428E (S/N: SNL1-UP)

430E (S/N: DDT1-UP)

432D (S/N: WEP1-UP; TDR1-UP)

432E (S/N: BXE1-UP)

434E (S/N: FSH1-UP)

442E (S/N: GKZ1-UP)

446D (S/N: DBL1-UP)

Excavator:

312C (S/N: DBN1-UP)

315C (S/N: ANF1-UP)

318C (S/N: DAH1-UP)

320D (S/N: DHK1-UP; FXK1-UP; AZR1-UP; DFT1-UP; JGZ1-UP)

323D (S/N: PBM1-UP)

324D (S/N: JJG1-UP)

325D (S/N: PKE1-UP; PAL1-UP)

330C (S/N: JCD1-UP; CAP1-UP)

330D (S/N: GGE1-UP; B6H1-UP; JLP1-UP; MWP1-UP; RAS1-UP)

Motor Grader:

120H (S/N: 5FM1-UP)

140H (S/N: XZH1-UP; 5HM1-UP)

Track-Type Tractor:

D3G (S/N: JMH1-UP; BYR1-UP; CXT1-UP)

D4G (S/N: TLX1-UP)

D5G (S/N: WGB1-UP; RKG1-UP)

Introduction

The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.

Problem

The 161-3932 Service Meter Gp has been failing in the field. The cause of this failure has not yet been identified.

Solution

Additional data is needed in order to resolve this issue. Return all failed 161-3932 Service Meter Gp so that the root cause can be identified.