PRODUCT IMPROVEMENT PROGRAM FOR CERTAIN C15 AND C18 GENERATOR UNITS BUILT IN GRIFFIN WITH OPTIONAL JACKET WATER HEATER (FEATURE CODE JWH0058). Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR CERTAIN C15 AND C18 GENERATOR UNITS BUILT IN GRIFFIN WITH OPTIONAL JACKET WATER HEATER (FEATURE CODE JWH0058).

Usage:

REBE1669-02

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13Apr2007

(Revised 11Oct2007)

U-140

A-118

D-120

O-127

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR CERTAIN C15 AND C18 GENERATOR UNITS BUILT IN GRIFFIN WITH OPTIONAL JACKET WATER HEATER (FEATURE CODE JWH0058).
1420 1417 1383 4461		PI31242

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31242" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31242" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 13Apr2007 Service Letter. Changes have been made to the Affected Product.

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COMPLETION DATE	TERMINATION DATE
31Oct2007	30Apr2008

PROBLEM

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Certain C15 and C18 units shipping with 3 kW (196-2236) Jacket water heaters have a breaker that is sized with a rating that is too low. These Jacket water heaters require 12 amps to operate and are installed with 10 amp breakers (128-8065), not the required 16 amp (282-9885). The 10 amp breaker will trip during normal operation.

AFFECTED PRODUCT

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Model	Identification Number
C15	C5E00136-00145, 147-150, 152-156, 158-195, 197-198, 201-205, 209-213, 216-217, 223, 228, 234-235, 243-247, 249, 254-265, 267-271, 274-277, 279-290, 295-296, 299-300, 302, 305-306, 308-309, 311, 316-319, 321, 324-325, 327-337, 339-340, 342-343, 345-348, 353, 356, 358-360, 363-382, 384-386, 389-391, 393-398, 402-403, 407, 409, 411, 413, 415-416, 420-421, 424-428, 435-442, 448-454, 460, 466-467, 471, 473-481, 486, 488-490, 492-493, 498, 500-501, 503-509, 511, 515-526, 528-531, 539, 542-545, 550-551, 554, 558-561, 563, 566-569, 571-585, 587-592, 594-596, 600-601, 605-606, 608-610, 620 C5H00126-00130, 135-136, 143, 147, 149-151, 153-154, 156
C18	EKW00123, 125, 127, 129-164, 166-172, 178-184, 186, 194-197, 199-207, 214, 223-228, 230-232, 237, 239 STD00127-00131, 138-147, 150, 153-154, 156-160, 162, 169, 174, 176-181, 185, 187-206, 208-216, 220-225, 227-228 STM00355-00358, 363-364, 382-383, 388, 474-476, 479-483, 487-492, 508, 523, 527, 539, 549, 551-555, 576, 588, 620, 650, 655, 657, 782

PARTS NEEDED

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Qty	Part Number	Description
1	2829885	CIRCUIT BREAKER

ACTION REQUIRED

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Isolate genset before commencing any work on the unit, open genset breaker, push the stop button on the EMCP3, activate emergency stop, isolate the AC auxiliary voltage for battery chargers, coolant heaters, generator space heaters and disconnect battery cable. Ensure health and safety requirements are adhered to at all times.

Reference documents:
SEBU7909 - C15 Generator Set Operation and Maintenance Manual.
SEBU7898 - C18 Generator Set Operation and Maintenance Manual.

Miniature circuit breaker group 2829958 (Part 1288065) is replaced with Miniature Circuit Breaker (MCB) group 2829957 (part 2829885)

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Image1

OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CERTAIN C15 AND C18 GENERATOR UNITS BUILT IN GRIFFIN WITH OPTIONAL JACKET WATER HEATER JWH0058.

MODELS INVOLVED - Certain C15 and C18 Generator Units

Dear Caterpillar Product Owner:

These Jacket water heaters require 12 amps to operate and are installed with 10 amp breakers (128-8065) not the required 16 amp (282-9885). The breaker will trip during normal operation. Your dealer needs to replace breaker 128-8065 with breaker 282-9885 on products listed below. You will not be charged for the service performed.

Please contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 13Apr2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 13Apr2007 Service Letter