PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING FILMS ON CERTAIN 815K SOIL COMPACTORS, 816K AND 826K LANDFILL COMPACTORS, AND 824K WHEEL DOZERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING FILMS ON CERTAIN 815K SOIL COMPACTORS, 816K AND 826K LANDFILL COMPACTORS, AND 824K WHEEL DOZERS

Usage:

TEBE6728-00

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21Sep2017

U-484

A-337

D-396

O-401

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING FILMS ON CERTAIN 815K SOIL COMPACTORS, 816K AND 826K LANDFILL COMPACTORS, AND 824K WHEEL DOZERS
7606		PI32794

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32794" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32794" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Mar2018	30Sep2018

PROBLEM

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The 2607653/">260-7653 and 3070047/">307-0047 films need to be installed on certain 815K Soil Compactors, 816K and 826K, Landfill Compactors, and 824K Wheel Dozers. The films were inadvertently omitted from the factory.

AFFECTED PRODUCT

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Model	Identification Number
815K	MBB00317-00319 WCS00204
816K	WNB00218-00219, 221
824K	23404010 RWB00129-00131
826K	23206296-06303

PARTS NEEDED

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Qty	Part Number	Description
1	2607653	FILM-WARN
1	3070047	FILM-LINK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install a new 2607653/">260-7653 Product Link Warning Film and 3070047/">307-0047 Product Link Information Film on the cab post shown in Image1.

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING FILMS

MODELS INVOLVED - CERTAIN 815K SOIL COMPACTORS, 816K AND 826K LANDFILL COMPACTORS, AND 824K WHEEL DOZERS

Dear Cat Product Owner:

Product link films need to be installed on the products listed below. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 21Sep2017 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 21Sep2017 Service Letter