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October 2007 ADDITIONAL REMAN HYDRAULIC OPTIONS FOR OFF-HIGHWAY TRUCKS, WHEEL LOADERS, AND TRACK TYPE TRACTORS Announcement Cat? Reman announces the release of Remanufactured Hydraulic Rods and Cylinders as well as additional Remanufactured Pumps and Motors for various sales models. Refer to the model matrixes below to see which components are or soon will be available by sales model. During the initial product introduction, many orders for Reman components may be filled with new to seed the Reman introduction as per Reman policies. For more information refer to the Parts Availability Section below.
Cat Reman products assist dealers with cost-effective repair options to meet customers' demand for quick repair turnaround. Additional product offerings are under development. Please consult the Caterpillar? NPR in SISWEB () or the Cross Reference link on the Reman Dealer Extranet 1 for product coverage and cross-reference. 1 (http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.html) Parts Availability Commitment As stated in SELD0122
Policies and Core Management, Caterpillar is committed to lead the
industry in overall parts availability and customer service. Caterpillar
may fulfill this commitment by using new parts or components to help
satisfy demand for Remanufactured Products. REE- indicates a Reman equivalent part is
available for the New part number If the field is blank or has any other message, the Reman part is not set up for "fill with new".
Features and Benefits
Cat Remanufactured products offer excellent value to customers.
Customers who want fast repair turn-around, superior quality and
reliability, and lower repair costs will benefit from the use of these
Remanufactured components. Cat Remanufactured components provide
immediate, off-the-shelf availability at a fraction of the new price. Show/hide table
Core Acceptance The following Core Acceptance Criteria are available to support these products. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.net. SELD0041 Hydraulic Cylinders Warranty Please consult the appropriate warranty statement for your area. Core Management Please refer to the Caterpillar? Core Management Information System System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core retruns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website at https://reman.cat and click on Procedures and Policies (listed under Reman Program Information). If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address -- reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail address -- Reman_Help@cat.com.
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