PSP FOR REPLACING THE HEUI HYDRAULIC PUMP GROUP OR INSTALLING A PUMP REPAIR KIT ON CERTAIN 3408E AND 3412E, 836, 24H, 669D, 771 D, 773D AND 775D, D9R AND 988F II AND 990 II, 834B, 631E, 633E, 637E, 651E AND 657E, PM-565 AND AD40 AND AE40 - PS5378 - M
Usage:
@media screen {
div.divFooter {
display: none;
}
}
@media print {
div.divFooter {
position: fixed;
bottom: 0;
right: 0;
}
}
PSP FOR REPLACING THE HEUI HYDRAULIC PUMP GROUP ON CERTAIN 3408E AND 3412E;836;24H;669D,771D,773D,775D;D9R AND 988F II; 990 II;834B;631E,633E,637E,651E,657E;PM-565 AND AD40 AND AE40 - SEE PAPER COPY FOR COMPLETE TITLE INFORMATION - PS5378 - MAILED US AND CANADA, CACO, COFA, CAPL, CCL, COSA - REVISED 10/99
NOTE:   The information supplied in this service letter may not be valid after the termination date of this program.   Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
November 10, 1997 (Revised March 2001) SEBE6299-10 November 10, 1997 (Revised March 2001) U-336 A-301 AU-272 S-165 H-89 O-288 After failure only PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI HYDRAULIC PUMP GROUP OR INSTALLING A PUMP REPAIR KIT ON CERTAIN 3408E AND 3412E INDUSTRIAL ENGINES; 836 COMPACTORS; 24H MOTOR GRADERS; 669D, 771D, 773D AND 775D TRUCKS; D9R AND D10R TRACK TYPE TRACTORS; 988F II AND 990 II WHEEL LOADERS; 834B WHEEL TRACTORS; 631E, 633E, 637E, 651E AND 657E SCRAPERS; PM-565 COLD PLANERS; AND AD40 AND AE40 ARTICULATED DUMP TRUCKS 7729 PS5378 NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS5378" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. NOTE: This Revised Service Letter replaces the November 10, 1997 (Revised August 2000) Service Letter. Changes have been made to the Termination Date.
Termination Date
April 30, 2003
Problem
The HEUI hydraulic pump group may fail which will result in the engine not running.
Affected Product
Model Identification Number 3408E 7PR1-Up 3412E 4CR1-Up 836 7FR1-Up 24H 7KK1-Up 769D 5TR1-70, 72-135, 137-173, 175-207, 209-256, 258- 355, 357-388, 390-424, 429-568, 570-Up 771D 6JR1-Up 773D 05A11732 7ER1-280, 282-Up 775D 6KR1-Up D9R 7TL557-Up 8BL831-Up D10R 3KR1-Up AD40 AE40II 11129-11132 2ZS25, 31-34, 58-64, 73-76, 91-92 988F II 2ZR1-Up 990 II 05A11309, 11330, 11605-11610, 11274 4FR1-206, 209-238, 240-246, 248-257, 259, 260, 262-269, 272, 273, 275-Up 834B 7BR1-Up 631E 05A11205, 11370, 11389, 11588, 11699-11701 1AB1640-1670, 1672-1689, 1691-1694, 1696-1710, 1712-1714, 1716, 1719-Up 1NB1390-Up 633E 2PS290-Up 637E 1FB1-Up 651E 05A11544, 11574 4YR1-193, 196-Up 657E 5YR1-Up 6TR1-Up 7KR1-Up PM-565 3TK1-Up 8GS1-Up 69D 05A11091-11097, 11512-11515 9SS169-178 73D 05A11481 1GW118-121 Spare or 99C2444, 2728, 2894, 2932, 2955, 2943, 2991 Replacement Engines
Parts Needed
Quantit Part Number Description y 1 6V1197 Seal-O-Ring 1 6V8676 Seal-O-Ring 1 9X7734 Seal-O-Ring 2 0336027 Seal-O-Ring 1 0R9927 Pump Group or 1 1546732 Pump Repair Kit (Use with 1440835 and or 1349406 Pump Groups only) 1 1618627 Plug Kit
Action Required
Reference Special Instruction, REHS0282, "Installation Procedure of the HEUI Pump Compensator Standby Plug for 3408E and 3412E". If the HEUI pump is not providing the required injection actuation pressure during engine cranking, perform the following procedure. 1. Connect the diagnostic equipment (ET or ECAP) to the Electronic Control Module (ECM) in order to monitor the injection actuation pressure. 2. Unplug the injection actuation pressure control valve. 3. Crank the engine and note the injection actuation pressure. 4. Remove the allen head plug. 5. Turn the load sensing screw in approximately two turns. 6. Crank the engine and note the injection actuation pressure. 7. Connect the injection actuation pressure control valve when the procedure is completed. If the injector actuation pressure increases after the load sensing screw is turned, installing the proper one piece compensator plug should correct the condition. If the pressure doesn't increase, the pump requires rebuilding or replacement. Follow the procedure in the Reference publication for installing the appropriate length compensator plug from the 1618627 Plug Kit. Replace the failed pump with a new 0R9927 Pump Group if the pressure can not be obtained by turning the compensator adjustment screw. NOTE: A 1546732 Repair Kit may be used for 1440835 and 1349406 Pump Groups instead of replacing the 1440837 Pump Group. The pump should be updated with a 1616827 Plug Kit if the 1546732 Pump Repair Kit is used.
Service Claim Allowances
Product Caterpillar Dealer Suggested Customer smu/age Suggested whicheve r comes first Parts Labor Parts Labor Parts Labor (D/N) Hrs Hrs (C/L) Hrs (Cost) (Sell) 0-5000 100% *100% 0 0 0 0 5001- 67.7% *50% 0 0 25% 50% 7500 7501- 33.3% 0 0 0 50% 100% 10000 NOTE: * Claim actual R&I time up to a maximum of 4.0 Hours on all models except for the 836, 988F 834B And AD/AE40II. These models may claim actual hours up to a maximum of 6.0 hours. NOTE: If a 1546732 pump repair kit is claimed, an Additional 2.0 hours may be claimed for installing The repair kit. This is applicable up to 10,000 Hours. NOTE: When claiming against a spare engine, use the Appropriate 99Z----- code for spare components.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Caterpillar Information System:
New Engine Software Needs To Be Installed On 776D Tractors And On 777D And 793C Trucks New Engine Software Needs To Be Installed On 776D Tractors And On 777D And 793C Trucks
Product Support Program For Replacing Aluminum Pistons In Certain 3406E Truck Engines (410 HP And Below) Up to 500,000 Miles Product Support Program For Replacing Aluminum Pistons In Certain 3406E Truck Engines (410 HP And Below) Up to 500,000 Miles
Remove All 1140966 Crank Gears From Parts Stock Remove All 1140966 Crank Gears From Parts Stock
Inspect All 1117217, 1301066, 1483043, 1483056 And 0R4687 Cylinder Heads In Parts Stock Inspect All 1117217, 1301066, 1483043, 1483056 And 0R4687 Cylinder Heads In Parts Stock
Product Support Program For Replacing The Timing Advance Unit And Fuel Pump Drive Gear On Certain 3208 Industrial Engines Product Support Program For Replacing The Timing Advance Unit And Fuel Pump Drive Gear On Certain 3208 Industrial Engines
Product Support Program For Replacing Cracked Fuel Lines On Certain 3406C Engines Used In Certain Machine, Commercial, Industrial And Marine Applications Product Support Program For Replacing Cracked Fuel Lines On Certain 3406C Engines Used In Certain Machine, Commercial, Industrial And Marine Applications
Product Support Program For Replacing Cracked Fuel Lines On Certain 3406B And 3406C Truck Engines Product Support Program For Replacing Cracked Fuel Lines On Certain 3406B And 3406C Truck Engines
Product Support Program For Replacing Turbine Housings On Certain C-12 Truck Engines Product Support Program For Replacing Turbine Housings On Certain C-12 Truck Engines
Product Support Program For Inspection And Tightening Of The Compressor Nut On Certain 3116 And 3126 Engines Product Support Program For Inspection And Tightening Of The Compressor Nut On Certain 3116 And 3126 Engines
Product Support Program For Replacing Fuel Injectors Due To Excessive Oil Consumption On Certain 3116 And 3126 HEUI Engines Product Support Program For Replacing Fuel Injectors Due To Excessive Oil Consumption On Certain 3116 And 3126 HEUI Engines
Product Support Program For Replacing The Woodward 8290 Controller Used In Certain 3306 And 3406 Generator Sets With 1724 Governors Product Support Program For Replacing The Woodward 8290 Controller Used In Certain 3306 And 3406 Generator Sets With 1724 Governors
Install Updated Software In Certain 3508B, 3512B And 3516B Marine Engines Install Updated Software In Certain 3508B, 3512B And 3516B Marine Engines
Product Support Program For Installling A Larger Oil Cooler On Certain 3406C Engines Used In On-Highway Vehicles Product Support Program For Installling A Larger Oil Cooler On Certain 3406C Engines Used In On-Highway Vehicles
0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, And 0R2670 Remanufactured Cylinder Heads May Need To Be Removed From Dealer Parts Stock 0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, And 0R2670 Remanufactured Cylinder Heads May Need To Be Removed From Dealer Parts Stock
Product Support Program For Replacing The Fuel Air Ratio Control Group On Certain 3208 Industrial Engines Product Support Program For Replacing The Fuel Air Ratio Control Group On Certain 3208 Industrial Engines
Product Support Program For Repairing Exhaust Leaks On Certain 3508B Marine Engines Product Support Program For Repairing Exhaust Leaks On Certain 3508B Marine Engines
Product Support Program For Repositioning The Water Temperature Sensor For The Inlet Air Heater System On Certain 3406C Truck Engines Product Support Program For Repositioning The Water Temperature Sensor For The Inlet Air Heater System On Certain 3406C Truck Engines
Product Support Program For Replacing The Compressor Mounting Bracket On Certain 3126 Freightliner Truck Engines Product Support Program For Replacing The Compressor Mounting Bracket On Certain 3126 Freightliner Truck Engines
Product Support Program For Installing A New Inlet Hose On The Raw Water Pump Of Certain 3176C And 3196 Marine Engines Product Support Program For Installing A New Inlet Hose On The Raw Water Pump Of Certain 3176C And 3196 Marine Engines
Product Support Program For Replacing The Camshaft, Front Gear Train Components, And/Or Torsional Damper On Certain 295 HP 3208 Industrial Engines Used In Ag-Chem Fertilizer Spreaders Product Support Program For Replacing The Camshaft, Front Gear Train Components, And/Or Torsional Damper On Certain 295 HP 3208 Industrial Engines Used In Ag-Chem Fertilizer Spreaders
Product Support Program For Replacing Jumper Tubes And Tuned Fittings On Certain 3116 And 3126 HEUI Truck Engines With High Pitched Squeal Product Support Program For Replacing Jumper Tubes And Tuned Fittings On Certain 3116 And 3126 HEUI Truck Engines With High Pitched Squeal
Product Support Program For Inspecting And Tightening Of The Generator Drive Plate Bolts On Certain Generator Sets Powered By 3306B And 3406C Engines Product Support Program For Inspecting And Tightening Of The Generator Drive Plate Bolts On Certain Generator Sets Powered By 3306B And 3406C Engines
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CYLINDER HEADS WITH REMANUFACTURED CYLINDER HEADS ON CERTAIN 3406B AND G3406 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CYLINDER HEADS WITH REMANUFACTURED CYLINDER HEADS ON CERTAIN 3406B AND G3406 ENGINES
The Priming Pump Gasket Screen May Become Obstructed On Certain 3406C And 3406E Engines Used In On-Highway Vehicle Applications The Priming Pump Gasket Screen May Become Obstructed On Certain 3406C And 3406E Engines Used In On-Highway Vehicle Applications