Product Support Program For Replacing Rusted Chrome Exhaust Stacks On Certain 416 Backhoe Loaders Caterpillar


Product Support Program For Replacing Rusted Chrome Exhaust Stacks On Certain 416 Backhoe Loaders

Usage:

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Caterpillar: Confidential Yellow

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Program can be administered either before or after a failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS4736" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Termination Date

June 30, 1993

Problem

The 7E9987 Chrome Exhaust Stack on certain 416 backhoe loaders may rust.

Affected Product
Model & Identification Number

416 (5PC12056, 5PC12247, 5PC12265-12269, 5PC12270, 5PC12272, 5PC12275, 5PC12344, 5PC12345, 5PC12351, 5PC12352, 5PC12450-12452, 5PC12521-12524, 5PC12538, 5PC12539, 5PC12541, 5PC12564-12567, 5PC12573, 5PC12578, 5PC12579, 5PC12583, 5PC12588-12590, 5PC12645-12649, 5PC12692, 5PC12705-12766, 5PC12793, 5PC12919-12923, 5PC12932-12934, 5PC12937, 5PC12938, 5PC12985, 5PC12998, 5PC13076, 5PC13077, 5PC13082, 5PC13133, 5PC13134, 5PC13280, 5PC13281, 5PC13308-13311, 5PC13378, 5PC13395, 5PC13442, 5PC13343, 5PC13572-13575, 5PC13608, 5PC13617, 5PC13621, 5PC13681, 5PC13690, 5PC13717, 5PC13741, 5PC13746, 5PC13747, 5PC13820, 5PC13821, 5PC13863, 5PC13877, 5PC13878, 5PC13880, 5PC13900, 5PC13901, 5PC13908, 5PC13911-13913, 5PC13940, 5PC13950, 5PC14004, 5PC14033, 5PC14046, 5PC14079, 5PC14083, 5PC14084, 5PC14097, 5PC14329, 5PC14330, 5PC14345, 5PC14402, 5PC14411, 5PC14454, 5PC14455, 5PC14471-14474, 5PC14509, 5PC14543, 5PC14545, 5PC14546, 5PC14618, 5PC14659, 5PC14665)

Parts Needed

1 - 7E9987 Exhaust Pipe

Action Required

Exchange the existing chrome plated 7E9987 Exhaust Stack for a new stainless steel 7E9987 Exhaust Stack.

NOTE: The part number did not change. The stainless steel 7E9987 Exhaust Stack will have a change level of 02 or higher.

Service Claim Allowances

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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