PRODUCT SUPPORT PROGRAM FOR REMOVAL AND INSTALLATION OF THE TANDEM DRIVE UNITS ON CERTAIN 14M MOTOR GRADERS
Usage:
REBE9293-00
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| 30Jan2013 |
M620
Z800
Z800
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| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REMOVAL AND INSTALLATION OF THE TANDEM DRIVE UNITS ON CERTAIN 14M MOTOR GRADERS |
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| 4064 | PS90240 |
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| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS90240" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jan2014 |
PROBLEM
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| In certain applications the Tandem drive housings on some 14M Motor Grader are cracking on the top inside weld seam, above the final drive. These cracks result in buckling of the inside tandem plate and leakage of oil. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 14M | B9J00400-00401, 404, 582, 584, 587-591, 624, 643, 647, 720, 728-730, 788-789, 792, 815, 904-905, 922, 950, 958-959, 963, 965, 969-970, 1012-1013, 1036-1038, 1041, 1045, 1049-1051, 1062, 1067, 1069, 1149, 1158, 1168, 1173 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | BULKOIL | Bulk Oil 200Lts Tandem drive units |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to publication No RENR8639 Housing (Tandem) Remove and Install for instructions to remove and install the motor grader tandem housings. |
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SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 40.0-hour job | ||||||
| This Containment letter is to support the cost for removing and installing the reworked tandem units. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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