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CAT REMAN ANNOUNCES CANCELLATION OF THE 797 REMAN DIFF AND INTRODUCTION OF DIFFERENTIAL CARRIER HOUSINGS FOR MINING MACHINES
Product Introduction
In an effort to help dealers better manage and control their rebuild costs, Caterpillar announces the introduction of a new product line, Reman Differential Carrier Housings, for mining machines. In discussions and surveys with numerous dealers, we discovered that much of the salvage for these type of components was being sent outside of the dealerships. With a Cat Reman option, dealers can now take advantage of an off-the-shelf solution backed by standard Caterpillar warranty that will be salvaged by and to the latest Caterpillar specifications and processes. Part numbers being made available and the type of product they support are listed below:
With the introduction of this new product line which is intended to support dealer rebuild shops with better piece part options, we also announce that we are in process of cancelling the 0R9815 Differential Group for the 797 truck. Our experience with the differential groups is that due to the high piece part replacement requirements, a Reman group was not as cost effective as a dealer rebuild where dealers can better track hours on gears and other critical components.
Additional offerings are under development and will be announced in the future. Always refer to SISWEB and the Numerical Parts Record for the latest availability of Reman components.
Features and Benefits
The salvage processes Reman will apply on these differential carrier housings are the same processes that have been published and available to our dealers. The benefits Reman offers are the quality control processes that can be in place in a production type environment. Reman offers potential advantages to dealers in that a Reman solution available immediately can eliminate costly downtime and lack of control where those parts had been outsourced to job shops outside the dealer?s control. This new service option can help reduce turnaround time and decrease downtime. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured components. Caterpillar remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.
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Features |
Benefits |
| ? All critical engineering changes and updates included | Improved reliability and performance |
| ? Worldwide availability through Cat parts distribution system | ? Customer access regardless of location |
| ? Off-the-shelf availability | ? Downtime reduced through exchange product |
| ? Same-as-new Caterpillar warranty | ? Consistent support |
Core Acceptance
To be acceptable as Reman cores for salvage, the diff carrier housings cannot be cracked or broken. The details are spelled out clearly in the Core Acceptance Criteria:
SELD0245 Drivetrain Piece Parts
All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at http://catreman.cat.com/core
Warranty
Reman parts carry the same warranty as new. Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) related to the parts information application that describes all Reman part/Core
Acceptability Family (CAF) and other related information. Also refer to other CMIS 2 inquiry applications such as: Dealer Customer Profile, Inspection Reason Codes, Inspection Line Inquiry, Dealer Add Charges, Dealer Entitlement Activity, Dealer CCR Inquiry, Dealer CCR Entry, Dealer Shipment Processing, Dealer Process Packaging Grief and Reporting. This information is available to all dealers worldwide that have been converted to CMIS 2.
Please go to the Reman web site https://catreman.cat.com for the latest policy and procedural updates that are available to all dealers worldwide explaining policy and procedural information such as Policy and Core Management SELD0122 -10, "Core Management Systems and Operations Procedures SELD0040-14, "Reman Core Return Packaging Instructions And Guidelines SELD0300-00 and "Shipping Instructions" SELD0039-14.
If you have any questions regarding Reman Core Management or Core Management Systems (CMIS2), feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928.
For assistance with technical questions, call the Reman Technical Hot Line also toll free at (888) 88-REMAN or use our e-mail address--Reman_Help@cat.com.