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CAT REMAN ANNOUNCES REMAN DUO-CONE
TM SEAL GROUPS
Reman Duo Cone Seal Group Introduction
Cat Reman is introducing a new product option to help keep rebuild costs down. The addition of Duo-ConeTM Seal Groups to the existing piece part product line provides another option to help dealers control their rebuild costs. Like all Reman products, these Duo-Cone Seal Groups are remanufactured to new specifications. The rubber toric rings are all replaced with new. Where the flange thicknesses allow, the seal faces are lapped to bring them back to the specified ramp angle. Where the salvaged parts cannot meet new part specifications, they are replaced with new. Refer to the table below to see which Reman Duo-Cone Seals are now available as well as the kind of machines they are utilized on.
Caterpillar began using Reman Duo-Cone Seals in certain Reman Final Drives in 2003 with no decline in product reliability. Now, to give our dealers another option to lower rebuild costs, we are making these available to support dealer exchange programs. The Reman components assist dealers with cost-effective repair options that meet customers? demand for quick repair turnaround. Additional product offerings are under development and will be announced soon. Please consult the Cat NPR in SISWEB (https://sis.cat.com) or the Cross Reference link on the Reman Dealer Extranet1 for product coverage and cross-reference.
1(http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.html)
Features and Benefits
Cat? remanufactured products offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these remanufactured components. Cat remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.
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Features |
Benefits |
| ? All critical engineering changes and updates included | ? Improved reliability and performance |
| ? Worldwide availability through Cat parts distribution system | ? Customer access regardless of location |
| ? Off-the-shelf availability | ? Downtime reduced through exchange product |
| ? Same-as-new Caterpillar warranty | ? Consistent support |
Core Acceptance
A new Core Acceptance Criteria, SELD0313 Duo-Cone Seal Rings has been published to support this product introduction. Some highlights from the criteria are:
- Requires return of two mating rings ? rubber toric rings not required
- Rings cannot be nicked, cracked, or broken
- Competitive core is acceptable for partial credit
For more details refer to the complete Core Acceptance Criteria available on the Reman Dealer Extranet at
https://catreman.cat.comWarranty
Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website at https://reman.cat and click on Procedures and Policies (listed under Reman Program Information).
If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address --
reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail address--Reman_Help@cat.com.