483-5477 Printer Kit Installation on Certain Medium Wheel Loaders {1408, 7490, 7494, 749P, 7610, 7620} Caterpillar


483-5477 Printer Kit Installation on Certain Medium Wheel Loaders {1408, 7490, 7494, 749P, 7610, 7620}

Usage:

972M A8P
Wheel Loader
950K (S/N: R4A1-UP; J5M1-UP; FER1-UP)
950L (S/N: TNS1-UP; LXX1-UP)
950M (S/N: EMB1-UP; ENE1-UP; XCJ1-UP; FTR1-UP; LCR1-UP; J1S1-UP)
950M Z (S/N: HE81-UP)
962K (S/N: T6A1-UP; FLL1-UP; X4T1-UP)
962L (S/N: MTN1-UP; SXS1-UP)
962M (S/N: EJB1-UP; JYD1-UP; LSE1-UP; RCL1-UP; J2S1-UP; F2T1-UP)
962M Z (S/N: SA81-UP)
966K (S/N: PBG1-UP; TFS1-UP)
966K Series XE (S/N: NGX1-UP)
966L (S/N: FSL1-UP; FRS1-UP)
966M (S/N: EJA1-UP; DYC1-UP; R8D1-UP; LMM1-UP; KJP1-UP; L8R1-UP)
966M Series XE (S/N: P6C1-UP; B8P1-UP)
972K (S/N: PEM1-UP; Z4W1-UP)
972L (S/N: RFB1-UP; YJW1-UP)
972M (S/N: L8E1-UP; LSJ1-UP; GGN1-UP; A8P1-UP; JPR1-UP; M8W1-UP)
972M Series XE (S/N: M5S1-UP; EDW1-UP)
980K (S/N: W7K1-UP; GTZ1-UP)
980L (S/N: D8Z1-UP)
980M (S/N: MK21-UP; MGD1-UP; KRS1-UP; N8T1-UP)
982M (S/N: MK61-UP; F9A1-UP; LRS1-UP; K1Y1-UP)

Introduction

This Special Instruction provides information about the Cat® Production Measurement (CPM) printer. This Special Instruction describes the procedure to install, setup, maintenance, and enable communication with CPM.

Safety Section

------ WARNING! ------

Do not operate or work on this machine unless you have read and understand the instructions and warnings in the Operation and Maintenance Manuals. Failure to follow the instructions or heed the warnings could result in injury or death. Contact your Cat dealer for replacement manuals. Proper care is your responsibility.


Installation of the printer, operation of the printer, and the maintenance of the printer must not occur unless the instructions and warnings in this publication have been read and are understood.

There are no serviceable parts that are inside the printer. Refer to a qualified service technician for any service or any repairs.

Use of genuine Caterpillartm replacement parts is required to warrant the proper operation and safe operation of the system. Any alteration or any modification of this device will void the warranty. Any alteration or any modification of this device may cause the product to be unsafe to operate.

The print head and the motors get hot during use. Wait until the components cool before touching the components.

Remove the harness connector from the printer to ensure that the printer is disconnected from the DC power source. The printer must be disconnected from the DC power source before removing any covers or performing any required cleaning or maintenance.

Connecting the printer to an ungrounded receptacle can result in electrical shock.

Never place the printer near flammable substances. Never place the printer near explosive substances. Do not operate near liquid or spill liquid into the printer at any time.

Required Parts

Table 1
Required Parts 
Item  Qty  Part Number  Part Description 
7K-1181  Cable Strap 
206-1345  Cable Strap 
259-4399  Base 
270-3311  Clamp 
317-3727  Printer Kit 
346-1083  Wiring Harness 
156-6175  Clip 
263-5928  Screw 
269-2556  Screw 
10  3E-8020  Screw 

Table 2
317-3727 Printer Kit Components 
Item  Qty  Part Number  Description 
317-3728 has been canceled and replaced by 537-5523  Printer 
317-3730 for use with 317-3728 only. Use 553-1223 with 537-5523 printer.  Paper 

Machine Preparation

  1. Move the machine to a smooth, level surface that will support the weight of the machine.

  2. Lower all attachments to ground level.

  3. Ensure that the engine of the machine is OFF and perform Lock Out/Tag Out procedure on the machine.

Installation Procedure



Illustration 1g01524664
317-3728 PCS Printer


Illustration 2g06296061
537-5523 PCS Printer

  1. Locate the weld boss that is located in the machine cab. The weld boss is on the Roll Over Protection System (ROPS) post near the floor of the machine cab.


    Illustration 3g03843350
    View of bracket assembly
    (1) 259-4399 Base
    (2) 263-5928 Screws
    (3) 156-6175 Clip

  2. Assemble base (1) to ROPS using four bolts (2). Install clip (3) now as well. Torque bolts to 55 ± 10 N·m (41 ± 7 lb ft).


    Illustration 4g03843561
    View of clamp group
    (1) 259-4399 Base
    (4) 270-3311 Clamp Gp

  3. Assemble clamp group (4) to base (1).


    Illustration 5g03843592
    View of clamp group
    (1) 259-4399 Base
    (4) 270-3311 Clamp Gp

  4. Assemble base (1) to the other half of clamp group (4).


    Illustration 6g03843594
    View of printer
    (5) 317-3727 Printer Kit
    (6) 3E-8020 Screws

  5. Assemble computer printer (5) to the base using four screws (6). Torque screws to 1.7 ± 0.4 N·m (15 ± 3.5 lb in).

  6. Turn the clamp handle in a clockwise direction to tighten clamp.


    Illustration 7g03843898
    Printer harness installation
    (5) 317-3727 Printer Kit
    (7) 346-1083 Wiring Harness

  7. Install printer harness (7) to computer printer group (5). Tighten the thumb screws on printer harness (7) to secure the connector to computer printer group.

  8. Ensure that printer harness (7) is correctly installed to the printer.


    Illustration 8g03843917
    View of cover removal
    (8) Cover assembly

  9. Remove the existing hardware that is securing cover (8) assembly.

  10. Remove the floor liner.

  11. Route printer harness (7) behind the previously removed cover assembly and under the floor liner.


    Illustration 9g03843966
    View of harness installation
    (A) Existing harness
    (7) 346-1083 Wiring Harness

  12. Connect printer harness (7) to the existing harness (A) under the floor liner.

  13. Reinstall the floor liner and cover assembly (8) using the existing hardware.

Printer Configuration Procedure

  1. Turn the Key switch to the OFF position.

  2. Connect the 305-5528 Wiring Harness (VIMS SERVICE) to the VIMS connector in the cab of the machine.

  3. Turn key on and connect to VIMS pc.

  4. Select the PCS tab.

  5. Select PCS Printer.

  6. Under Printer Status in the drop down box select enabled.

  7. Disconnect VIMS pc from the machine.

Printer Operation

Note: Use only genuine Caterpillar 317-3730 Printer Paper to have maximum performance and to obtain optimum print quality. A roll of paper is supplied with each printer.

  1. To install the paper, first move the paper door release lever to the release position.

  2. Lift the paper door to expose the paper compartment.

  3. If there is a cardboard tube in the paper support, remove and discard the cardboard tube. To move the paper support, place the right thumb at the bottom of the paper support. Then apply force toward the right. The paper support should move to the right. Load the paper roll.

    Note: After the paper roll has been loaded, ensure that the roll rotates freely on the paper support.

  4. Unroll enough of the paper to allow the paper to lay across the printer head.

    Note: Ensure that the paper is centered on the roller.

  5. Use two thumbs to close the paper compartment door. Ensure that both sides of the compartment door are securely closed. The lid for the paper compartment will click when the lid is closed securely.

  6. Press the paper feed button to feed several inches of paper through the paper compartment door. Tear off the excess paper.

Printer Operation Characteristics

Table 3
Function  Description 
Power Button  The power button is used to turn the printer on or off. 
Power Indicator LED  Green indicates that the power is on. A flashing green power indicator LED and an error indicator at the same time means that a paper error exists. 
Error Indicator LED  Yellow flashing indicates that an error has occurred. 
Paper Feed and Paper Advance Button  Advances paper 32 mm (1.3 inch) Used to clear check paper conditions. 

The indicator will change from all green to all red as the paper supply is used. If the indicator is green, then a full roll of paper is in place. If the indicator is partially red, then the end of the roll is nearing. If the indicator is red, then the paper roll is empty.

The End of Paper Roll Warning

The paper roll indicator will change from green, when the paper roll is full, to red when the roll is empty.

Printer Maintenance and Troubleshooting

Cleaning the Printer



Illustration 10g01524664
317-3728 PCS Printer


Illustration 11g06296061
537-5523 PCS Printer

Clean printer after printing a few rolls of paper or if there are voids on the printed output. To maintain optimum performance and a longer service life, clean the print head and the platen roller whenever a new paper roll is loaded.

If the printer runs out of paper during a print, then the power on LED will flash and the error LED will also flash. Use the following steps if the printer runs out of paper during a print:

  1. Replace the paper as described in the "Load Paper for the Printer" section.

  2. The paper feed button must be pressed before being able to print again.

  3. Press the paper feed button again to feed the paper through the opening of the paper compartment.

Turn the Printer ON or OFF

The printer will automatically be turned on when the machine key switch is turned to the ON position. Press the power button to turn OFF the printer. To turn the printer back on, press the power button that is on the printer. If the printer is ON, then the LED next to the button will be green.

Printer Self-Test

  1. Ensure that the printer is turned OFF.

  2. Press the paper feed button and hold the paper feed button.

  3. While the paper feed button is being pressed, press the power button and release the power button.

  4. The power indicator LED and the error indicator will flash once. When the power indicator LED stays illuminated, then release the paper feed button. Printing will begin in approximately 5 seconds.

  5. The printer will print a test page with the following information:

    1. Printer part number

    2. Paper part number

    3. Firmware version and release date

    4. Serial number

    5. Format Menu

    6. Options Menu

    7. Serial interface

    8. Print head test pattern

Removing Printed Output

Paper exits the printer at the point of serrated tear bar. Usually, the host application program will issue a form feed command that will feed enough of the paper so that all the printed information is fed out of the printer. After the printer finished feeding the paper, the receipt is ready to be torn off.

If all the printed message is not fed out of the printer and the host has finished sending data to the printer, press the paper feed button until enough of paper has been fed out of the printer. Tear off the paper.

To tear the paper, pull the paper against the tear bar at a slight angle. Continue to pull as the paper is cut by the tear bar.

Clean the Printer Interior Components

Clean the printer areas using a thermal head cleaning pen as described below.

Note: Use cotton swabs moistened with isopropyl alcohol.

  1. Shut OFF the machine.

  2. Turn OFF the printer.

  3. Disconnect the printer from the DC power source.

  4. Open the paper door and remove the paper roll.

  5. Use a thermal head cleaning pen to clean the surface of the printer head.

    Note: Do not use sharp objects to clean the print head. The sharp objects may damage the printer. If the print head is damaged, then the printer will require service. Such damage is not covered under the warranty.

  6. The sensor that detects black marks must be cleaned. The sensor is located below the print head.

  7. Clean the tear bar.

  8. Clean the platen roller.

  9. Rotate the platen roller with a finger while cleaning the roller. Clean the entire surface of the roller.

    Note: A build-up of paper dust in the printer may be experienced. The paper dust may be removed by using a can of compressed air or by using a reduced power vacuum.

Clean Printer Exterior

  1. Shut OFF the machine.

  2. Turn OFF the printer.

  3. Disconnect the printer from the DC power source.

  4. Use a soft cloth that is moistened with a mild detergent to wipe the exterior of the printer.

Test the Printer

Perform a printer self-test. Refer to the "Printer Self-Test" section of this publication for information.

Troubleshooting

Error Messages

Table 4
Message  Possible Cause  Solution 
e error LED and power LED are flashing and there is one audible beep.  The paper supply is empty.  Install new roll. Follow instructions in the "Load Paper for the Printer" section. 
The sensor is dirty. Clean the "Black Mark" sensor. Refer to "Clean Printer Interior Components" section. 
The error LED is flashing.  The paper door is not fully closed.  Make sure that the door is fully closed. Open the door and close the door again. Ensure that the door "clicks" when it is closed. Check the platen roller for damage. 
The printer will not turn on.  The DE9 connector is not plugged in.  Ensure that the connector is securely fastened. Press the printer "ON" button. 
The other end of harness is not plugged in. Check the connector that is on other end of harness which is plugged into the payload control system. 
Electrostatic discharge Electrostatic discharge may occur in extreme low humidity conditions. Press the power button to turn on the printer. If the power button does not respond, then the machine must be shut off then disconnect the DE9 connector from printer. Then, connect the DE9 connector to printer once again. 
Low Print Quality  Print head dirty  Clean print head. Refer to the "Clean Printer Interior Components" section. 
Low quality or old paper Verify paper from an approved source. Try a new roll or a new cassette of paper. 
The paper is not feeding.  An obstruction is in the paper path or the paper is improperly installed.   
Low quality paper Check the paper path and reinstall paper. 
The paper is not feeding reliably or the print is compressed vertically.  Low quality paper  Verify that the paper is from approved source. 
The paper is not loaded correctly. Check the paper path and reinstall paper. 
The print is garbled.  The configuration of the interface is improper.  Verify that the settings for the printer and the host match. Use the printer self-test to verify printer setting and to verify that the printer is functioning properly. 

Note: Turn ON the machine. Check the power status LED to see if the printer is energized.

Service Contact Information

Contact the technical communicator to submit any concerns to the "Dealer Service Network" (DSN).

Specifications

Printing Specifications

  1. The printing method is direct thermal. The printer speed is up to 84 mm (3.3 inch) per second of printing.

  2. The resolution is 203 dots per inch or 8 dots per millimeter.

  3. Printing width is 832 printing elements for up to 104 mm (4.1 inch).

Operator Controls and Indicators

  1. Power and error are the only two indicators.

  2. The power on button and paper feed button are the only two controls that are provided on the printer.

  3. There are three sensors that are included with the printer. There is a sensor for the paper, a paper door open sensor, and black mark detection sensor.

Memory Capacity

  1. The flash memory is 1MB of program memory.

  2. Random access memory (RAM) is 1MB.

  3. EEPROM type memory is available for nonvolatile configuration storage.

Durability and Reliability

  1. The printer can survive multiple 1.23 m (4 ft) foot drops to concrete on each face.

  2. The printer conforms to the IEC 68-2 code. The "Mean Time Between Failures" MTBF is 10,000 hours at 100 percent duty cycle in normal use regulatory approvals.

Regulatory Approvals

  1. The printer conforms to the Federal Communication Commission (FCC).

  2. The printer conforms to the generic Conformite Europeenne (CE) requirements that are in the directive document 2004/108/EC.

Warranty

The printer will have a 1-year warranty that does include the print head.

Paper for the Printer

  1. Genuine Caterpillar 317-3730 Printer Paper can be ordered through the parts service distribution network.

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