2004/07/05 Caterpillar


Improved Analysis of Non-Warrantable Failures for Reman Vane Cartridges {5055}

Usage:

943 03Y
Articulated Truck:
D250B (S/N: 5WD1-UP)
D25C (S/N: 9YC1-UP)
D25D (S/N: 1HK1-UP)
D300B (S/N: 4SD1-UP)
D30C (S/N: 7ZC1-UP)
D30D (S/N: 3AJ1-UP)
D35-HP (S/N: 3FD1-UP)
D350C (S/N: 8XC1-UP)
D350D (S/N: 9RF1-UP)
D350E (S/N: 9LR1-UP)
D35C (S/N: 2GD1-UP)
D400 (S/N: 1MD1-UP)
D400D (S/N: 8TF1-UP)
D400E (S/N: 2YR1-UP)
D40D (S/N: 2JJ1-UP)
Earthmoving Compactor:
835 (S/N: 44N1-UP)
Landfill Compactor:
816 (S/N: 57U1-UP)
816B (S/N: 15Z1-UP)
816F (S/N: 5FN1-UP; BMR1-UP)
826B (S/N: 58U1-UP)
826C (S/N: 87X1-UP)
Soil Compactor:
815 (S/N: 91P1-UP)
815B (S/N: 17Z1-UP)
815F (S/N: BKL1-UP; 1GN1-UP)
825B (S/N: 43N1-UP)
825C (S/N: 86X1-UP)
Engine:
3408B (S/N: 2BG1-UP)
D375 (S/N: 17B1-UP)
Excavator:
345B (S/N: BFG1-UP)
Integrated Toolcarrier:
IT18 (S/N: 7ZB1-UP; 9NB1-UP)
IT18B (S/N: 4ZD1-UP; 1DF1-UP; 2NJ1-UP)
IT18F (S/N: 6ZF1-UP; 5EJ1-UP)
IT24F (S/N: 4NN1-UP; 6KN1-UP)
IT28 (S/N: 8JB1-UP; 2KC1-UP)
IT28B (S/N: 5SD1-UP; 1HF1-UP; 1JK1-UP)
IT28F (S/N: 1JL1-UP; 3CL1-UP)
IT28G (S/N: WAC1-UP; 8CR1-UP; 9AR1-UP; DBT1-UP)
IT38F (S/N: 6FN1-UP; 5DR1-UP)
IT38G Series II (S/N: CSX1-UP)
IT38G (S/N: 7BS1-UP; 1CW1-UP)
IT62G Series II (S/N: AYA1-UP)
IT62G (S/N: AKP1-UP; 6PS1-UP)
Load Haul Dump:
R1600 (S/N: 9XP1-UP; 9EW1-UP)
Motor Grader:
120G (S/N: 4HD1-UP; 1LK1-UP)
16 (S/N: 49G1-UP)
Off Highway Truck:
769 (S/N: 99F1-UP; 78V1-UP; 96V1-UP; 42A1-UP; 70H1-UP; 80H1-UP; 86J1-UP; 64J1-UP; 85J1-UP; 11K1-UP; 78A1-UP; 82J1-UP; 83J1-UP; 84J1-UP; 77W1-UP; 76A1-UP; 99J1-UP; 10K1-UP; 76V1-UP; 77V1-UP; 66A1-UP; 91J1-UP; 90V1-UP; 94Z1-UP; 57Z1-UP; 4SB1-UP; 33Z1-UP; 45Z1-UP; 63R1-UP; 65R1-UP; 22Z1-UP; 4DJ1-UP; 35S1-UP; 94X1-UP; 99Y1-UP; 8BG1-UP; 25K1-UP; 94U1-UP; 95U1-UP; 93X1-UP; 2XG1-UP; 28F1-UP; 86H1-UP; 53K1-UP)
Off-Highway Truck/Tractor:
772 (S/N: 80S1-UP)
773 (S/N: 63G1-UP)
Pipelayer:
561D (S/N: 54X1-UP)
561H (S/N: 6NL1-UP)
561M (S/N: 1KW1-UP)
572E (S/N: 65A1-UP)
572F (S/N: 96N1-UP)
572G (S/N: 8PC1-UP; 40U1-UP)
583H (S/N: 61A1-UP)
Track-Type Loader:
941 (S/N: 78Y1-UP)
943 (S/N: 03Y1-UP; 31Y1-UP; 04Z1-UP; 19Z1-UP)
953 (S/N: 76Y1-UP; 77Y1-UP; 05Z1-UP; 20Z1-UP; 44Z1-UP)
953B (S/N: 5MK1-UP)
955L (S/N: 13X1-UP)
963 (S/N: 29S1-UP; 06Z1-UP; 11Z1-UP; 18Z1-UP; 21Z1-UP; 48Z1-UP)
973 (S/N: 66G1-UP; 86G1-UP; 90L1-UP; 91L1-UP; 26Z1-UP; 32Z1-UP)
977H (S/N: 53A1-UP)
977K (S/N: 70J1-UP)
977L (S/N: 14X1-UP)
983 (S/N: 38K1-UP)
983B (S/N: 58X1-UP)
Track-Type Tractor:
D10N (S/N: 2YD1-UP; 3SK1-UP)
D10R (S/N: 3KR1-UP; AKT1-UP)
D4D (S/N: 97F1-UP)
D4E (S/N: 2CB1-UP; 7PB1-UP; 31C1-UP; 34C1-UP; 2DJ1-UP; 76W1-UP; 27X1-UP; 28X1-UP; 29X1-UP; 50X1-UP; 51X1-UP; 52X1-UP; 68X1-UP; 69X1-UP; 70X1-UP; 71X1-UP; 72X1-UP)
D5 (S/N: 84H1-UP; 93J1-UP; 94J1-UP; 95J1-UP; 96J1-UP; 98J1-UP)
D6B (S/N: 44A1-UP)
D7E (S/N: 47A1-UP; 48A1-UP)
D7F (S/N: 61G1-UP; 93N1-UP; 94N1-UP)
D7G (S/N: 4YB1-UP; 7MB1-UP; 3ZD1-UP; 3GF1-UP; 35N1-UP; 64V1-UP; 65V1-UP; 91V1-UP; 92V1-UP; 44W1-UP; 45W1-UP; 72W1-UP)
D8H (S/N: 36A1-UP; 46A1-UP)
D8L (S/N: 7YB1-UP; 7JC1-UP; 53Y1-UP)
D9G (S/N: 90J1-UP)
D9L (S/N: 14Y1-UP)
D9N (S/N: 1JD1-UP; 5FJ1-UP; 6XJ1-UP)
Wheel Dozer:
814 (S/N: 90P1-UP)
814B (S/N: 16Z1-UP)
814F (S/N: 9DM1-UP)
824B (S/N: 36H1-UP)
824C (S/N: 85X1-UP)
830M (S/N: 41E1-UP)
834 (S/N: 43E1-UP)
844 (S/N: BBN1-UP; 2KZ1-UP)
Wheel Loader:
916 (S/N: 2XB1-UP; 9WB1-UP; 5KC1-UP)
918F (S/N: 3TJ1-UP; 2CK1-UP)
920 (S/N: 41J1-UP; 75J1-UP; 62K1-UP)
922B (S/N: 94A1-UP; 88J1-UP)
924F (S/N: 4YN1-UP; 5NN1-UP; 6MN1-UP; 7PN1-UP)
926 (S/N: 7TC1-UP)
926E (S/N: 4NB1-UP; 8NB1-UP)
928F (S/N: 8AK1-UP; 2XL1-UP; 7YM1-UP)
928G (S/N: DJD1-UP; WLG1-UP; 6XR1-UP; 7SR1-UP)
930 (S/N: 8CB1-UP; 71H1-UP; 79J1-UP; 41K1-UP; 73U1-UP)
936F (S/N: 8AJ1-UP; 4TK1-UP; 9MK1-UP)
938F (S/N: 1KM1-UP; 2RM1-UP; 8SM1-UP; 7SN1-UP)
938G Series II (S/N: RTB1-UP; CRD1-UP; PHN1-UP)
938G (S/N: 4YS1-UP; 6WS1-UP; 8RS1-UP; 9HS1-UP)
944 (S/N: 87J1-UP)
944A (S/N: 43A1-UP)
950 (S/N: 90A1-UP; 15J1-UP; 81J1-UP; 49U1-UP)
950B (S/N: 31R1-UP)
950F Series II (S/N: 5SK1-UP; 8TK1-UP; 2LM1-UP)
950F (S/N: 7ZF1-UP; 6YG1-UP)
950G Series II (S/N: BAA1-UP; AYB1-UP; AYL1-UP; AXR1-UP; AXX1-UP)
950G (S/N: 2JS1-UP; 4BS1-UP; 6NS1-UP; 3JW1-UP; 5FW1-UP; 5MW1-UP; 8JW1-UP)
960F (S/N: 9ZJ1-UP; 4CL1-UP; 6XL1-UP; 1YM1-UP)
962G Series II (S/N: BAB1-UP; BAD1-UP; AYE1-UP; AXS1-UP; AXY1-UP)
962G (S/N: BDP1-UP; 3BS1-UP; 5AS1-UP; 5RS1-UP; 4PW1-UP; 6EW1-UP; 6HW1-UP; 7BW1-UP)
966B (S/N: 75A1-UP)
966C (S/N: 18B1-UP; 9KC1-UP; 76J1-UP)
966F Series II (S/N: 1SL1-UP)
966F (S/N: 4YG1-UP; 3XJ1-UP; 6ML1-UP)
966R (S/N: 58Z1-UP)
970F (S/N: 7SK1-UP; 9JK1-UP; 7PL1-UP)
980 (S/N: 42H1-UP)
980B (S/N: 89P1-UP)
980G (S/N: 9CM1-UP; 2KR1-UP; 2SR1-UP)
988 (S/N: 87A1-UP)
992C (S/N: 42X1-UP)
G916 (S/N: 5GD1-UP)
G926 (S/N: 3TD1-UP)
G936 (S/N: 3HD1-UP; 4ND1-UP; 8ED1-UP)
Wheel Skidder:
518 (S/N: 8ZC1-UP; 50S1-UP; 55U1-UP)
518C (S/N: 9HJ1-UP; 1CL1-UP)
528 (S/N: 96C1-UP; 97C1-UP; 51S1-UP)
528B (S/N: 8SJ1-UP)
530B (S/N: 5BK1-UP)
Wheel Tractor-Scraper:
611 (S/N: 6SZ1-UP)
613 (S/N: 71M1-UP)
613B (S/N: 38W1-UP)
613C Series II (S/N: KEH1-UP; 8LJ1-UP)
613C (S/N: 92X1-UP)
615 (S/N: 46Z1-UP)
615C Series II (S/N: 9XG1-UP)
621 (S/N: 2DB1-UP; 23H1-UP)
621B (S/N: 7KC1-UP; 8HC1-UP; 45P1-UP; 35V1-UP)
621E (S/N: 6AB1-UP; 6BB1-UP; 2PD1-UP)
621F (S/N: 4SK1-UP; 8PL1-UP)
621G (S/N: ALP1-UP)
621R (S/N: 12Y1-UP)
621S (S/N: 8KD1-UP; 2TF1-UP)
623B (S/N: 46P1-UP)
623E (S/N: 6CB1-UP; 6DB1-UP; 6YF1-UP)
623F (S/N: 6BK1-UP; 5EW1-UP)
623G (S/N: AWB1-UP; ARW1-UP)
627 (S/N: 50K1-UP; 54K1-UP; 68M1-UP; 69M1-UP)
627B (S/N: 14S1-UP; 15S1-UP)
627E (S/N: 6EB1-UP; 6FB1-UP; 6GB1-UP; 6HB1-UP; 7CG1-UP)
627F (S/N: 1DL1-UP)
627G (S/N: AXF1-UP; CEX1-UP)
631A (S/N: 51F1-UP)
631B (S/N: 13G1-UP)
631C (S/N: 67M1-UP)
633 (S/N: 44J1-UP)
633C (S/N: 66M1-UP)
633D (S/N: 25W1-UP)
637 (S/N: 64M1-UP; 65M1-UP; 91N1-UP; 79P1-UP)
641 (S/N: 41M1-UP)
641B (S/N: 65K1-UP)
651 (S/N: 44M1-UP)
651B (S/N: 67K1-UP)
651E (S/N: 4YR1-UP; 89Z1-UP)
657B (S/N: 68K1-UP; 47M1-UP)
657E (S/N: 5YR1-UP; 6TR1-UP; 90Z1-UP; 91Z1-UP)
666 (S/N: 64H1-UP)

Remanufactured Products Division has begun 100% inspection of all warranty claims on remanufactured vane pump cartridges and cores. This inspection will improve product quality and reaction to product problems.

Recent analysis of the vane pump cores has shown a significant number of failures with root causes that were not intended to be covered under the standard warranty. Many of these units have failed as a result of improper preventive maintenance practices, start-up procedures, or installation. These failures were not the result of defects in design, material, or workmanship.

Additional claims stating that the unit was functionally acceptable have been received. These claims state that the unit was being returned in order to alleviate surplus inventories. These types of improper surplus return claims will also be denied.

The following is a list of failure modes that are not warrantable with visual examples. Use the information as an aid in the analysis of failure modes in remanufactured vane pump cartridges.

Aeration & Cavitation




Illustration 1g01083837

(A) Low Pressure or Poor inlet

Contamination




Illustration 2g01083838

(B) Abrasive Wear




Illustration 3g01083840

(B) Abrasive Wear




Illustration 4g01083841

(C) Frosted and Rippled




Illustration 5g01084925

(D) External Contamination

Over Temperature




Illustration 6g01084933

(E) Burnt Oil Residue




Illustration 7g01084940

(F) Melted Seal Packs

Over Pressure




Illustration 8g01084943

(G) Rotor Smear




Illustration 9g01084944

(H) Cracked Cam Ring at High Pressure Side

Use the Reuse and Salvage Guidelines that are referenced below in order to determine the appropriate action for filing warranty claims:

  • Service Manual, SEBF8080-03, "Guideline for Reusable Parts and Salvage Operations, Vane-Type Hydraulic Pumps"

  • Service Manual, SEBV0563, "Hydraulic Pumps and Motors Applied Failure Analysis"

  • Service Manual, SEBD0501, "Diagnosing Hydraulic Pump Failures"

1July 2004 is the cutoff. All warranty claims on vane pump cartridge cores that fail by unwarranted modes will be denied and reversed.

Caterpillar Information System:

631G and 637G Wheel Tractor-Scrapers Machine Systems Main Control Valve - Install
2004/07/01 Engines Are Now Built with Semi-Crowned Lifter Rollers {1209}
824H Wheel Dozer, 825H Soil Compactor and 826H Landfill Compactor Machine Systems Front Frame from Rear Frame - Separate
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AD55 Underground Articulated Truck System Pressure - Release
AD55 Underground Articulated Truck Power Train Torque Converter and Transmission Hydraulic System Troubleshooting
631G and 637G Wheel Tractor-Scrapers Machine Systems Main Control Valve - Remove
988H Wheel Loader Machine Systems Evaporator Coil and Heater Coil - Install
631G and 637G Wheel Tractor-Scrapers Machine Systems Accumulator (Cushion-Hitch) - Install
2004/08/02 New Air Hose Routing Procedure Is Now Being Used {1808}
988H Wheel Loader Machine Systems Evaporator Coil and Heater Coil - Remove
988H Wheel Loader Power Train Engagement Pressure for the Transmission Clutch (Operator Monitor) - Calibrate
988H Wheel Loader Power Train Fill Time for the Transmission Clutch (Operator Monitor) - Calibrate
AccuGrade Laser System MID 114 - CID 0248 - FMI 09
988H Wheel Loader Power Train Reduced Rimpull Setting (Electronic Technician) - Adjust
854G and 854K Wheel Dozers and 992G, 992K and 994F Wheel Loaders VIMSTM MID 049 - CID 0826 - FMI 03
854G and 854K Wheel Dozers and 992G, 992K and 994F Wheel Loaders VIMSTM MID 049 - CID 0826 - FMI 04
988H Wheel Loader Power Train Torque Converter Impeller Clutch Pressure - Test
834H Wheel Dozer and 836H Landfill Compactor Electrohydraulic System Tilt and Tip Cylinder - Right Side
988H Wheel Loader Power Train Torque Converter Lockup Clutch Pressure - Test
2004/06/28 A Larger Damper is Now Used {1205}
AccuGrade Laser System Module - Flash Program
988H Wheel Loader Power Train Reduced Rimpull Pressure - Test
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