PRODUCT SUPPORT PROGRAM FOR REPAIRING THE IMPLEMENT PUMP THAT MAY EXPERIENCE CAVITATION AND AERATION FAILURES ON CERTAIN 980G WHEEL LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPAIRING THE IMPLEMENT PUMP THAT MAY EXPERIENCE CAVITATION AND AERATION FAILURES ON CERTAIN 980G WHEEL LOADERS

Usage:

Caterpillar: Confidential Yellow
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE IMPLEMENT PUMP THAT MAY EXPERIENCE CAVITATION AND AERATION FAILURES ON CERTAIN 980G WHEEL LOADERS
SEBE7828-01

November 13, 2001
(Revised February 2002)
U-310
A-216
AU-205
S-155
H-114
O-237


 
before or
after failure

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE IMPLEMENT PUMP THAT MAY EXPERIENCE CAVITATION AND AERATION FAILURES ON CERTAIN 980G WHEEL LOADERS

5073II 5073HFN 1387GT 5084GT
PS40769
NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS40769" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the November 13, 2001 Service Letter. Changes have been made to the Affected Product.

TERMINATION DATE

November 30, 2003

PROBLEM

The vane-type implement pump has experienced cavitation and aeration failures on certain 980G Wheel Loaders. These failures have occurred at both low and higher hours. A new gear-type pump should be installed.

AFFECTED PRODUCT

Model Identification Number
980G
2KR1-4004

9CM1-1759 
2SR1-820

PARTS NEEDED

1 - 3D2824 Seal - O-Ring
18 - 5D4177 Hose (bulk cm)
1 - 3E2345 Tee - 0-Ring
1 - 5F3106 Seal - O-Ring
1 - 4J0524 Seal - O-Ring
2 - 3K0360 Seal - O-Ring
11 - 5K0309 Hose (bulk cm)
1 - 9M2092 Seal - O-Ring
2 - 1P3705 Seal - Rectangular
1 - 1P3707 Seal - Rectangular
2 - 1P4579 Flange - Half
2 - 5P0597 Clamp - Hose
2 - 5P8077 Flange - Half
1 - 7S8920 Clip
1 - 7S8921 Clip
4 - 8T4140 Bolt
4 - 8T4193 Bolt
4 - 8T4223 Washer - Plate
4 - 8T4956 Bolt
1 - 6V3551 Seal - O-Ring
2 - 6V4248 Bolt
5 - 6V9746 Seal
1 - 6V9839 Tee - Swivel
2 - 6V9877 Elbow - 90 Degree
4 - 7X2556 Bolt
2 - 9X2201 Clamp - Hose
12 - 9X8257 Washer
1 - 1700635 Hose As.
1 - 1910135 Pump Group
1 - 1933983 Tube As.
1 - 1966852 Pump Group
1 ? 1994144 Tube As.
1 ? 1994145 Tube As.
1 ? 1996251 Hose As.
1 ? 1996252 Hose As.
1 ? 1996253 Hose As.

ACTION REQUIRED

A failed implement pump should be examined for evidence of aeration or cavitation. For implement pump cartridge(s), this would include rippling of the cam ring or smearing of the pressure plates. Other failure modes include cracking of the rotor within the cam ring.

After completing hardware installation, proper priming of the replaced pump should be performed. Additionally, do not run the machine up to high idle relief settings until confidant that complete fill and air removal has occurred in the hydraulic system.

See the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Implement pump hours
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-4000
100%
8
0
0
0
0
4001-6000
66 2/3%
4
0
0
25%
4
NOTE: This is an 8?hour job.

NOTE: To compensate for machines that have experienced an implement pump failure in the past, this program is based on the hours currently on the implement pump when the service letter is applied.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 

Attach. (1-Rework Procedure)

Rework Procedure

The failed implement pump should be examined for evidence of aeration or cavitation. For implement pump cartridge(s), this would include rippling of the cam ring or smearing of the pressure plates. Other failure modes include cracking of the rotor within the cam ring.

After completing hardware installation, proper priming of the replaced pump should be performed. Additionally, do not run the machine up to high idle relief settings until confidant that complete fill and air removal has occurred in the hydraulic system.

  1. Remove and discard the implement pump and fan pump stack from the machine. Please reference SENR5885 Disassembly and Assembly instructions for pump removal.
  2. Remove and replace the corresponding suction line parts (fan inlet tube assembly, implement inlet tube assembly), pump outlet lines and fan pump drain line. Reference Illustration 1 for routing. Use new hardware as provided.
  3. Assemble the new pump stack consisting of 1910135 Implement pump and 1966852 Fan Pump as shown in Illustration 2.
  4. Install the pump stack assembly into the machine. NOTE: The torque for the hose and suction lines to the fan pump is critical and should not be over tightened, pump distortion is possible if any connection to the fan pump is over tightened. Install fan pump fittings with 50 +/- 10 N.m (37 +/- 7.4 ft-lbs.).
  5. Refill the hydraulic tank to the full mark on level ground and check for leaks.

Illustration 1

Illustration 2

Caterpillar Information System:

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