PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PLASTIC PLUG ON THE WINCH MOTOR ON CERTAIN D7E TRACK-TYPE TRACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PLASTIC PLUG ON THE WINCH MOTOR ON CERTAIN D7E TRACK-TYPE TRACTORS

Usage:

REBE7668-00

Show/hide table

25Oct2011

U-464

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PLASTIC PLUG ON THE WINCH MOTOR ON CERTAIN D7E TRACK-TYPE TRACTORS
5163		PI31940

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31940" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31940" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
30Apr2012	31Oct2012

PROBLEM

Show/hide table

A plastic plug was used in place of a steel plug on the winch motor on certain D7E Track-Type Tractors. This may result in an early hour hydraulic oil leak.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
D7E	MDB00171, 192, 215 TAN00414-00415, 436
D7E LGP	SCG00119-00120, 125, 130, 153 TJA00431

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	6V5050	SEAL-O-RING
1	9S4183	PLUG-LD STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

1. Place a vacuum on the hydraulic fill on the hydraulic tank to reduce oil leakage when the plastic plug is removed during the repair.

2. Remove winch motor cover as shown in image 1.

3. Remove plastic plug and replace with 9S4183 Plug and 6V5050 O-Ring.
Reference image 2.

4. Reinstall winch motor cover.

5. Remove vacuum from tank and verify proper oil level, adjust as required.

Show/hide table

Image1

Image2

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 1.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - Product Improvement Program for Replacing the Plastic Plug in the Winch Motor

MODELS INVOLVED - D7E Track Type Tractor

Dear Caterpillar Product Owner:

The plastic plug needs to be replaced on the products listed below. The existing plastic plug on the winch motor can fail resulting in oil leakage. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 25Oct2011 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 25Oct2011 Service Letter