PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE SPROCKET HUB ON CERTAIN 963D TRACK-TYPE LOADERS
Usage:
REBE6326-00
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| 29Sep2010 |
U-395
A-312
D-341
O-344
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE SPROCKET HUB ON CERTAIN 963D TRACK-TYPE LOADERS |
|
| 4050 4164 | PS51903 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51903" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Sep2012 |
PROBLEM
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| The existing final drive sprocket hub can fracture near the sprocket segments on certain 963D Track-Type Loaders. If the existing hub fails it can damage the sprocket segments. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 963D | LCS00210-00221 |
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| *******Group 2******* | |
| 963D | LCS00222-00474, 700-1203, 1400-1404 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 25 | 3S8182 | BOLT-SPROCKET |
| 2 | 6V0327 | CUP-RLR BRG |
| 1 | 6Y0859 | SEAL GP-DUO CONE |
| 1 | 7D7519 | SEAL-O RING |
| 25 | 7H3607 | NUT-THICK |
| 5 | 3086854 | SEGMENT |
| 1 | 3577958 | HUB |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 25 | 3S8182 | BOLT-SPROCKET |
| 2 | 6V0327 | CUP-RLR BRG |
| 1 | 6Y0859 | SEAL GP-DUO CONE |
| 1 | 7D7519 | SEAL-O RING |
| 25 | 7H3607 | NUT-THICK |
| 1 | 3577958 | HUB |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. Replace the existing hub and related components with the corresponding new parts listed. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-36 mo |
||||||
| NOTE: This is a 20.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-36 mo |
||||||
| NOTE: This is a 20.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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