2014/05/23 Caterpillar


Troubleshooting SIM Cards On Product Links 522 and 523 For All Generator Sets {7606}

Usage:

D386 15B
Generator Set:
  • All
  • When the Product Link PL52* device displays the symptoms listed below:

    • Cellular Signal

    • No SIM Card Number

    • SIM Card Status "Not Ready"

    • International Mobile Equipment Identity Number




    Illustration 1g03675391

    Or, if the screen shot from Cat ET is similar to the screen shot shown in Illustration 1, then the SIM Card or contacts have been corrupted is indicated.

    Replace the PL52* device.

    If the Product Link PL52* device displays the symptoms listed below:

    • No Cell Signal

    • No SIM Card Number

    • SIM Card Status "Not Ready"

    • No International Mobile Equipment Identity Number




    Illustration 2g03675392

    Or is similar to the symptoms shown in the Illustration 2, then a potential modem issue is indicated.

    Replace the PL52* device.

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