PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE LASH ADJUSTING SCREWS ON CERTAIN 793F, 795F, 797F OFF-HIGHWAY TRUCKS, C175-16 GENERATORS SETS, C175-16 LOCOMOTIVE ENGINES, C175-16 PETROLEUM ENGINES, AND C175-20 GENERATOR SETS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE LASH ADJUSTING SCREWS ON CERTAIN 793F, 795F, 797F OFF-HIGHWAY TRUCKS, C175-16 GENERATORS SETS, C175-16 LOCOMOTIVE ENGINES, C175-16 PETROLEUM ENGINES, AND C175-20 GENERATOR SETS

Usage:

TEBE1800-02

22Aug2014
(Revised 22Sep2014)


U-494
A-364
D-443
O-417

 

Before/After

  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE LASH ADJUSTING SCREWS ON CERTAIN 793F, 795F, 797F OFF-HIGHWAY TRUCKS, C175-16 GENERATORS SETS, C175-16 LOCOMOTIVE ENGINES, C175-16 PETROLEUM ENGINES, AND C175-20 GENERATOR SETS

1123 1102 1121 7750
PS44457
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44457" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 22Aug2014 (Revised 05Sep2014) Service Letter. Changes have been made to the Parts Stock Action Required.


TERMINATION DATE

31Aug2016

PROBLEM

The existing valve lash adjusting screw could fail at early hours on certain 793F, 795F, 797F Off-Highway Trucks, C175-16 Generator Sets, C175-16 Locomotive Engines, C175-16 Petroleum Engines, and C175-20 Generator Sets. If the existing adjusting screw fails it can lead to upper valve train damage and possibly severe engine damage.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
793F  SSP00127, 184, 186, 225, 240, 433, 498, 516, 534, 551, 566, 569, 604, 610, 1006-1011, 1014
795F AC  ERM00194, 201, 288-292
795F XQ  SNT00100
*******Group  2*******
797F  LAJ00498-00500, 502-505, 507-508
797F XQ  WSP00125-00127
*******Group  3*******
C175-20  BXR01026-01039
*******Group  4*******
C175-16 3A900120-00129

P5P01001-01002

P6L01036-01040

WYB01452, 1454-1479

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
16 2300940 SEAL
32 2360540 SCREW-ADJUSTING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
20 2300940 SEAL
40 2360540 SCREW-ADJUSTING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
20 2300940 SEAL
40 2360540 SCREW-ADJUSTING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
16 2300940 SEAL
32 2360540 SCREW-ADJUSTING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

****Parts Stock ****

Remove all 236-0540 Adjusting Screws from dealer parts stock that were packaged between 01NOV2013 and 01MAY2014.

Rocker arm assemblies in dealer parts stock are not affected as the latest receipts of these part numbers were prior to the affected date range.

Rework the following engines in dealer parts stock and/or dealer exchange inventory:

793F LAA/HAA/XQ/CMD/AC
250-7100, 314-2485, 360-1646, 365-9318, 365-9319, 365-9320, 365-9321, 381-8006, 398-1018, 415-1197, 421-3009, 421-3010, 421-3012, 423-3500, 438-8665, 438-8666, 288-8961, 365-9322, 365-9323, 421-3011, 422-1434, 422-1435, 20R-1362, 20R-1489, 20R-1490, 20R-1491, 20R-1755
Service replacement engine serial numbers: B7B01651-B7B01694, ZK201057-ZK201068, ZK202002-ZK202003,

795F LAA/HAA
288-8962, 314-2486, 365-9324, 365-9325, 398-1019, 423-7577, 423-7578, 423-7580, 423-7582, 20R-1492, 20R-1493
Service replacement engine serial numbers: JTL01098-JTL01101

797F LAA/HAA
262-1300, 282-2060, 286-3503, 398-1020, 330-0200, 286-3503, 360-1647, 365-9323, 365-9326, 365-9327, 365-9328, 365-9329, 417-0588, 418-8764, 421-3013, 421-3014, 423-3501, 423-3502, 20R-1363, 20R-1494, 20R-1495, 20R-1496, 20R-1497
Service replacement engine serial number: A4K01008, LLM01307-LLM01326, ZK301057-ZK301061, ZK302001-ZK302004

Service replacement engine arrangements and engines serial numbers for Generator Sets, Locomotive Engines, and Petroleum Engines:

443-2993; 3A900128-3A900129
344-2956; 264-3120; BXR01027-BXR01040
387-8280; P5P01001-P5P01002
347-4602; P6L01038-P6L01040
306-7651, 339-0333, 239-2330, 307-9788, 306-7651; WYB01452, WYB01454-WYB01482

 
 
****Affected Product****
Replace existing valve lash adjusting screws with new adjusting screws of the same part number, and reset valve lash settings.

The following steps should be taken in the event of an after failure repair.

1. Inspect camshaft lobes
2. Inspect lifter assembly
3. Inspect push rod
4. Inspect rocker arm assembly
5. Inspect engine block
6. Flush as needed
Image1

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all 236-0540 Adjusting Screws removed in dealer parts stock and engines reworked in dealer parts stock and/or dealer exchange inventory.

C175-16 Parts Stock Engines:
8 hours will be allowed.
The Parts Needed for Group 1 will be allowed for each engine that is reworked.

C175-20 Parts Stock Engines:
10 hours will be allowed.
The Parts Needed for Group 2 will be allowed for each engine that is reworked.

Include engine serial numbers and arrangement numbers in the claims story.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-24000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 12.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-24000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 15.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-24000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 15.0-hour job for Group 3

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-24000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 12.0-hour job for Group 4



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE BATTERY CABLES ON CERTAIN C18 (XQ600) GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE BATTERY CABLES ON CERTAIN C18 (XQ600) GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE GROUND FAULT PROTECTION ON CERTAIN PM1360 POWER MODULES PRODUCT SUPPORT PROGRAM FOR REWORKING THE GROUND FAULT PROTECTION ON CERTAIN PM1360 POWER MODULES
PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED ENGINE SOFTWARE ON CERTAIN C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED ENGINE SOFTWARE ON CERTAIN C13 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON CERTAIN G3508, G3508B, G3516B ENGINES, G3516, G3516B GENERATOR SETS, 3512B, 3512B HD, 3512C, 3516B, 3516B HD GENERATOR SETS, AND PM3516 POWER MODULES PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON CERTAIN G3508, G3508B, G3516B ENGINES, G3516, G3516B GENERATOR SETS, 3512B, 3512B HD, 3512C, 3516B, 3516B HD GENERATOR SETS, AND PM3516 POWER MODULES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLING FAN ON CERTAIN C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLING FAN ON CERTAIN C13 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL OXIDATION CATALYST ON CERTAIN C27 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL OXIDATION CATALYST ON CERTAIN C27 PETROLEUM ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 239-7316 MOUNTING BRACKET ON CERTAIN 3612, 3616, C280-12, AND C280-16 ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE 239-7316 MOUNTING BRACKET ON CERTAIN 3612, 3616, C280-12, AND C280-16 ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 188-0324 TUBES ON CERTAIN 3512C HD, AND 3516C HD MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE 188-0324 TUBES ON CERTAIN 3512C HD, AND 3516C HD MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING JUMPER HARNESS ON CERTAIN G3306B AIR/FUEL RATIO CONTROL (AFRC) ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING JUMPER HARNESS ON CERTAIN G3306B AIR/FUEL RATIO CONTROL (AFRC) ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ENCLOSURE SPACE HEATER THERMOSTAT ON CERTAIN C27 AND C32 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ENCLOSURE SPACE HEATER THERMOSTAT ON CERTAIN C27 AND C32 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL PANEL CIRCUIT BOARD ON CERTAIN C2.2 AND C4.4 RENTAL GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL PANEL CIRCUIT BOARD ON CERTAIN C2.2 AND C4.4 RENTAL GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE HARNESS ON CERTAIN C9 AND C15 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE HARNESS ON CERTAIN C9 AND C15 PETROLEUM ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SERVICE TOOL CONNECTOR ON CERTAIN 3512C OIL WELL SERVICE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SERVICE TOOL CONNECTOR ON CERTAIN 3512C OIL WELL SERVICE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL PANEL CIRCUIT BOARD ON CERTAIN C2.2, C4.4, AND C6.6 RENTAL GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL PANEL CIRCUIT BOARD ON CERTAIN C2.2, C4.4, AND C6.6 RENTAL GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXPANSION TANK MOUNTING HARDWARE ON CERTAIN PM1360 POWER MODULES PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXPANSION TANK MOUNTING HARDWARE ON CERTAIN PM1360 POWER MODULES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE RADIATOR FAN BELT GUARD BRACKET ON CERTAIN 3512C, AND 3516C GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE RADIATOR FAN BELT GUARD BRACKET ON CERTAIN 3512C, AND 3516C GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL PRESSURE REGULATING MANIFOLD ON CERTAIN C32 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL PRESSURE REGULATING MANIFOLD ON CERTAIN C32 MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN PISTON SKIRTS FROM DEALER PARTS STOCK AND INSPECTING AND POSSIBLY REWORKING CERTAIN 3456 AND C-16 CYLINDER PACKS, SHORT BLOCKS, AND LONG BLOCKS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN PISTON SKIRTS FROM DEALER PARTS STOCK AND INSPECTING AND POSSIBLY REWORKING CERTAIN 3456 AND C-16 CYLINDER PACKS, SHORT BLOCKS, AND LONG BLOCKS IN DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILTER HOUSING COVER AND REMOVING SHIMS FROM THE OIL PRESSURE CONTROL VALVE ON CERTAIN C175-16 GENERATOR SETS, AND C175-16 LOCOMOTIVE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILTER HOUSING COVER AND REMOVING SHIMS FROM THE OIL PRESSURE CONTROL VALVE ON CERTAIN C175-16 GENERATOR SETS, AND C175-16 LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MOTORIZED LOUVERS ON CERTAIN C27 AND C32 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE MOTORIZED LOUVERS ON CERTAIN C27 AND C32 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DPF DIFFERENTIAL PRESSURE LINES ON CERTAIN C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE DPF DIFFERENTIAL PRESSURE LINES ON CERTAIN C13 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR PINNING THE TURBOCHARGER HOUSING ON CERTAIN 3512C AND 3516C MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR PINNING THE TURBOCHARGER HOUSING ON CERTAIN 3512C AND 3516C MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR PINNING THE TURBOCHARGER ON CERTAIN 3512C AND 3516C MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR PINNING THE TURBOCHARGER ON CERTAIN 3512C AND 3516C MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR PINNING THE TURBOCHARGER ON CERTAIN 3508C, 3512C, AND 3516C MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR PINNING THE TURBOCHARGER ON CERTAIN 3508C, 3512C, AND 3516C MARINE ENGINES
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.