3512E Tier 4 Final Engines for 785G Off-Highway Trucks Caterpillar


DEF Tank Temperature Is High

Usage:

785G RTL
Use this procedure to troubleshoot a high Diesel Exhaust Fluid (DEF) tank temperature. Also, use this procedure if one of the following event codes is active or logged.

Table 1
J1939 Code and Description  CDL Code and Description  Comments 
3031-16
Aftertreatment #1 DEF Tank Temperature : High - moderate severity (2) 
E960 (1)
High Aftertreatment #1 DEF Tank Temperature #1 
The Diesel Exhaust Fluid (DEF) tank temperature exceeds 80° C (176° F) on the DEF tank header 1.
The code is logged on the #1 DEF tank header. 
7572-16
Aftertreatment #1 DEF Tank Temperature #2 : High - moderate severity (2) 
E1696 (1)
High Aftertreatment #1 DEF Tank Temperature #2 
The DEF tank temperature exceeds 80° C (176° F) on the DEF tank header 2.
The code is logged on the #2 DEF tank header. 

Table 2
Associated Codes 
J1939 Code  CDL Code  Troubleshooting Procedure 
110-0  E361 (3)  Troubleshooting, "Coolant Temperature Is High" 
110-15  E361 (1)  Troubleshooting, "Coolant Temperature Is High" 
110-16  E361 (2)  Troubleshooting, "Coolant Temperature Is High" 

Probable Causes

  • Codes

  • Connectors and Wiring

  • Lines

  • Temperature

  • DEF

Recommended Actions



Illustration 1g06028552
Pump Electronic Tank Unit (PETU)
(1) DEF pump 1
(2) Coolant diverter valve for pump 2 system
(3) DEF header for pump 1 system
(4) DEF pump 2
(5) Coolant diverter valve for pump 1 system
(6) DEF header for pump 2 system

Table 3
Troubleshooting Test Steps  Values  Results 

1. Check for Codes

A. Connect to Cat® Electronic Technician (ET) to the service tool connector.

B. Look for active codes that are associated with the system for the event code.
 

Codes
 

Result: An associated code is active.

Troubleshoot any associated codes before continuing with this test.

Result: A code is active or logged.

Proceed to Test Step 2.
 

2. Inspect the Electrical Connectors and the Wiring

A. Inspect the electrical connections to each of the Coolant Diverter Valves and to each of the Diesel Exhaust Fluid (DEF) tank headers. Refer to Troubleshooting, "Electrical Connectors - Inspect" for additional information.

B. Inspect for corrosion or loose wires.
 

Connectors and Wiring
 

Result: The connectors and wiring appear to be OK.

Proceed to Test Step 3.

Result: There is a problem with the connectors and/or wiring.

Repair: Repair or replace the connectors or wiring. Ensure that all the seals are properly in place and ensure that the connectors are coupled.

Proceed to Test Step 5.
 

3. Check the Coolant Supply and Return Lines for Proper Installation

A. Inspect the coolant supply and return lines from the engine to the Pump Electronic Tank Unit (PETU). Make sure that the coolant is flowing in the correct direction.
 

Lines
 

Result: The supply and return lines are installed correctly.

Proceed to Test Step 4.

Result: The supply and return lines are not installed correctly.

Repair: Correctly install the supply and return lines. Refer to the Disassembly and Assembly manual for additional information.

Proceed to Test Step 5.
 

4. Check Coolant Diverter Valve Solenoids for Proper Operation

A. Turn the keyswitch to the OFF position.

B. Disconnect the coolant diverter valve wiring harness connector from both coolant diverter valves.

C. Start the engine.

D. Run the engine until normal operating temperature is reached.

E. Connect Cat ET.

F. Use Cat ET to monitor the following parameters:

- "Aftertreatment DEF Tank Temperature"
- "Aftertreatment DEF Tank Temperature #2"

G. Turn the keyswitch to the OFF position.
 

Tank Temperature
 

Result: The tank temperature did not increase.

Reconnect the coolant diverter valves to the wiring harness. Proceed to Test Step 5.

Result: The tank temperature did increase.

Repair: A failed coolant diverter valve have been detected. Replace the coolant diverter valve that is supplying the DEF header that had the temperature increase. Refer to the Disassembly and Assembly manual for the additional information.

Proceed to Test Step 5.
 

5. Replace the DEF

A. Drain the DEF from the tank.

B. Replace with DEF that meets ISO 22241 standards.
 

DEF
 

Result: The DEF was replaced.

Return to service.
 

If the procedure did not correct the issue, contact your Cat dealer Technical Communicator (TC). For further assistance, your TC can confer with the Dealer Solutions Network (DSN).

Caterpillar Information System:

AP300D Asphalt Paver Machine Systems Hydraulic Schematic (Canopy System)
AP300D Asphalt Paver Machine Systems Electrical Schematic (Canopy System)
AP300D Asphalt Paver Machine Systems Hydraulic Cylinder (Canopy)
AP300D Asphalt Paver Machine Systems Hydraulic Pump (Canopy)
AP300D Asphalt Paver Machine Systems General Information (Canopy System)
AP300D Asphalt Paver Machine Systems Operator Controls (Canopy)
2013/06/04 Improved Mounting Hardware Is Now Used on Certain Utility Compactors {5068}
824K Wheel Dozer, 825K Soil Compactor and 826K Landfill Compactor Machine Systems Parking Brake Control
793F and 793F CMD Off-Highway Truck Braking System Control Valve (Brake) - If Equipped
R3000H Load Haul Dump Swivel Seat Gear Motor (Seat Swivel)
2013/06/14 New VIMS® Monitor Software Gp is Available for Certain 797 and 797B Off-Highway Truck/Tractors {7601, 7620}
2013/06/10 New Machine Software for Chassis Is Now Available On Certain 797, and 797B Large Off-Highway Trucks {7620}
Procedure to Install Water Delivery System (S/N: M4J) on the 785D {5612, 7000} Procedure to Install Water Delivery System (S/N: M4J) on the 785D {5612, 7000}
24M Motor Grader Machine Systems Steering Frame Lock - Separate and Connect
259D, 279D, 289D, 299D and 299D XHP Compact Track Loaders, 257D, 277D, 287D, 297D and 297D XHP Multi Terrain Loaders and 236D, 242D, 246D, 262D, 272D and 272D XHP Skid Steer Loaders Machine Systems Electrohydraulic Control (Joystick) - Remove and Install
834K Wheel Dozer and 836K Landfill Compactor Machine Systems Transmission Planetary - 836K
AP300D Asphalt Paver Machine Systems General Information (Generator System)
C7.1 Engines For Caterpillar Built Machines Diesel Particulate Filter Regeneration Switch - Test
AP300D Asphalt Paver Machine Systems Location Of Components (Generator System)
C9.3 Engines for Caterpillar Built Machines Inlet Module (Catalyst) - Remove and Install
966M XE and 972M XE Wheel Loaders Power Train, Steering, Braking, Hydraulic, and Machine Systems Pump Control Valve (Implement)
AP300D Asphalt Paver Machine Systems Electrical Schematic (Generator System)
AP300D Asphalt Paver Machine Systems General Information (Vibratory System)
259D, 279D, 289D, 299D and 299D XHP Compact Track Loaders, 257D, 277D, 287D, 297D and 297D XHP Multi Terrain Loaders and 236D, 242D, 246D, 262D, 272D and 272D XHP Skid Steer Loaders Machine Systems Control Valve (Work Tool) - Remove and Install - High Flow
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.