PRODUCT SUPPORT PROGRAM FOR REPAIR WATER MANIFOLD TO CYLINDER HEAD ELBOW ORING LEAKING ON CERTAIN CG170-16, G3516H, G3516H HD, G3520H HD
Usage:
TEBE6054-00
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| 25Jul2017 |
U-388
A-265
D-320
O-325
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPAIR WATER MANIFOLD TO CYLINDER HEAD ELBOW ORING LEAKING ON CERTAIN CG170-16, G3516H, G3516H HD, G3520H HD |
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| 1362 | PS53532 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53532" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jul2019 |
PROBLEM
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| The existing cylinder head elbow O-ring can fail on certain CG170-16, G3516H, G3516H HD, and G3520H HD Generator Sets, If the existing O-ring fails the engine will experience coolant leak at the water manifold to cylinder head elbow due to wear on the O-ring seal. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| CG170-16 | KSJ00163-00167 |
| G3516H | NWH00100, 103-105 NWJ00103 |
| G3516H HD | GLM00116-00151, 153-179, 184-188 GLN00116-00124, 126-138 |
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| *******Group 2******* | |
| G3520H HD | GFP00116-00117, 119-120, 122-126, 133, 140 GFR00115-00176 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 14 | 2B2695 | BOLT |
| 14 | 3E4352 | WASHER-HARD |
| 14 | 5M2894 | WASHER-HARD |
| 16 | 6V9769 | SEAL-O-RING |
| 14 | 7X3186 | BOLT |
| 2 | 1228856 | GASKET AS |
| 16 | 2049598 | SEAL-INTEGRAL |
| 16 | 2065988 | SEAL-PRESS IN PL |
| 4 | 3494858 | ELBOW |
| 7 | 3494860 | BRACKET |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 18 | 2B2695 | BOLT |
| 18 | 3E4352 | WASHER-HARD |
| 18 | 5M2894 | WASHER-HARD |
| 20 | 6V9769 | SEAL-O-RING |
| 18 | 7X3186 | BOLT |
| 2 | 1228856 | GASKET AS |
| 20 | 2049598 | SEAL-INTEGRAL |
| 20 | 2065988 | SEAL-PRESS IN PL |
| 4 | 3494858 | ELBOW |
| 9 | 3494860 | BRACKET |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| If the cylinder head elbow O-ring leaks. The water manifold assembly needs to be removed from the both sides of the engine. During re-assembly of the water manifold add a support bracket 349-4860 to cylinders currently without a support bracket. The cylinder(s) with O-ring(s) leaking should have the elbow replaced and all other elbows only need to be resealed. See Engine News, M0081510 for the proper rework procedure. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-30 mo |
||||||
31-42 mo |
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| NOTE: This is a 8.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-30 mo |
||||||
31-42 mo |
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| NOTE: This is a 8.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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