PSP FOR MULTIPLE TRACK PIN BREAKAGE ON 215B SA, 219, 225B, 225B LC, AND 225D EXCAVATORS - PS0454 - MAILED CACO Caterpillar

A-123
4174   PS0454
NOTE: This Program can only be administered after a failure
occurs. The decision whether to apply the Program is made
by the dealer. When reporting the repair, use "PS0454" as
Part Number, "7755" as Group Number, and "96" as
Description Code.

June 30, 1992

The track pins in certain 215B SA, 219, 225B, 225B LC and, 225D Excavators
working in moderate to high impact applications may break prematurely.
Caterpillar will participate to assure acceptable link assembly life when
certain guidelines and criteria are met. This program is intended to address
dealer and user concerns for failures on machines operating in normal
applications, equipped with proper track shoes, and not being abused.

Model Identification Number
215B SA 4FC736-Up
219  5CF1-1154
225B 3YD1-Up
225B LC 2ZD550-Up
225D 6RG1-140
PARTICIPATION EXCLUSIONS
1. No participation will be considered by Caterpillar if track shows wider
than 30" are installed.
2. No participation will be considered by Caterpillar unless a copy of the
attached Track Inspection Form is completely filled out, including both
the track serial number and track hours. The form must be retained by
the dealer for future use by the dealer or Caterpillar. These forms
will be requested by Caterpillar from time to time.
LIMITS OF PARTICIPATION
1. 4,000 hours of operation or 3 years, whichever comes first.
2. 100% link and/or bushing wear and/or internal pin and bushing wear.
REPAIR OPTION SELECTION CRITERIA
Dealers must select 1 of 3 repair options according to the following
criteria:
Option 1 - Less than three track pins broken on machine.
Option 2 - Three or more track pins broken on a machine with less than 2000
hours of operation and less than 25% link wear.
Option 3 - Three or more track pins broken on a machine with over 2000 hours
of operation or over 25% link wear.

Option 1 Replace individual broken track pin(s) at the job site or at the
dealer track shop.
Option 2 Replace all original track pins with improved track pins. This
must be completed for both link assemblies.
Option 3 Replace original link assemblies with improved link assemblies.

 - Use As Required
***** Options 1 & 2 *****
6Y8185 Pin-Master
6Y8186 Pin-Track
***** Option 3 *****
6Y8183 Link Assembly - Standard Uncercarriage (43 Section)
6Y8184 Link Assembly - Long Uncercarriage (49 Section)

List on the claim only those new parts needed to make repair authorized in
this service letter. The track serial number must be included in the
comments section on each claim submitted. Dealer must retain a completed
copy of the attached inspection form for each claim. No participation in
this Program will be possible without this inspection data which must be
completely filled out. Indicate link and bushing wear in on-line claim
story. Forms will be requested by Caterpillar from time to time for analysis
and auditing purposes. Also, dealers can only claim on one option.
Caterpillar Dealer Suggested Customer Suggested
Option # Hours Parts Labor Parts Labor Parts Labor
Hrs. Hrs.  Hrs.
(D/N) (Cost) (Cost) (C/L) (Sell)
#1 0-2000 100% 4 0% 0 0% 0
#2 0-2000 100% 12 0% 12 0% 0
#3 2001- See Service Claim Allowances for Option 3.
4000
Service Claim Allowances for Option 3
For replacing an entire link assembly, Caterpillar's participation will be
determined by the greater of percent link wear life used or percent of hours
where 4,000 hours equals 100%. Our computation for this is:
Caterpillar's Participation = D/N Price - Customer Participation
Where:
Customer Participation = Customer List Price X The Greater of Percent Wear or
Percent Hours to 4,000 Hours

Any parts removed (with the exception of cores used for Caterpillar
Remanufactured parts) can be rendered useless and scrapped immediately upon
completion of the repair.
Attach. (1-Track Inspection Form)
TRACK INSPECTION FORM
TRACK SERIAL NO. ............
A) DEALER CODE ............... H) EMPLOYEE ID ................
B) DATE (MMDDYY) ............. I) PART NO. RESPONSIBLE .......
C) CUSTOMER .................. J) QUANTITY ...................
D) MODEL ..................... K) DESCRIPTION CODE ...........
E) P.I.N. .................... L) GROUP NO. ..................
F) MACH HOURS ................ M) INOPERABLE CODE (Y/N).......
G) TRACK HOURS ............... O) WORK ORDER NO. .............
PPR (Y/N) ............ LINK PART NO. ............
SHOP OR FIELD REPAIR? ............
COMPLETE TRACK DISASSEMBLY (Y/N) ............
TURNED ? YES / NO
MEASUREMENTS
DIMENSION % WORN
LINK ................... SHOE WIDTH .....................
BUSHING ................
SHOE ................... REGROUSERED? YES / NO
NUMBER OF:
(BEFORE DISASSEMBLY)  (AFTER DISASSEMBLY)
DAMAGED LINKS ................
PINS GALLED ..................
CRACKED LINKS ............ BROKEN PINS ..................
CRACKED SHOES ............ CRACKED BUSHINGS .............
BUSHINGS WALKING ......... GROVED BUSHINGS ..............
REASON TRACK WAS REMOVED ......................................
COMMENTS: .....................................................
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