UPS 250 and UPS 300 Uninterruptible Power Supplies Caterpillar

UPS View Menus

The display has five drop-down menus:

• "File" Menu

• "Connection" Menu

• "PC Settings" Menu

• "UPS Settings" Menu

• "Telemetry" Menu

• "Enter Password" Menu

• "About" Menu

Note: The following menus do not appear until the PC has begun communicating with the UPS: "UPS Settings", "Telemetry" and "Enter Password".

"File" Menu

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The "File" menu has eight options:

• "Log File Settings"

• "Dump Telemetry Data to File"

• "Log All Telemetry Data"

• "Increment Log Files"

• "Change Font"

• "Save Display Settings As..."

• "Load Display Settings"

• "Exit"

"Log File Settings"

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The "General Log File Settings" consists of the following choices:

"File size in kbytes" - This option allows the user to define the maximum size of the files in kilobytes. If a log file reaches this limit, a new file is open.

"Every (x) minutes flush log files to disk" - This option allows the user to define a timed task that will force the data that is stored in log files to be written to a disk. Setting to zero minutes will disable this task. The recommended interval is 10 minutes.

"Special Event Log Files" are optional files that are generated on alarm events and/or notice events. When alarm events and/or notice events occur, the "Special Event Log Files" will be generated after a programmed delay. These "Special Event Log Files" contain all telemetry data that is contained in UPS View memory at the time of the alarm events and/or notice events. These files do not have the same restrictions in the size of the files as the general log files. One event will generate one set of files in the following form: 1234_Nov_30_2001_000_eventM1_1.txt. The following example is an explanation of the form: 1234_ the serial number of the UPS, Nov_30_2001_ the date the file was created, 000_ the number of the file and eventM1_1.txt indicates that this is a special event log file containing MMU data2 from node ID 1.

"Log on Alarm level errors" - Checking this box will allow log files to be enabled for alarm events.

"Log on Notice level errors" - Checking this box will allow log files to be enabled for notice events.

"Generate Log Files After Delay" - "Generate Log Files After Delay" specifies the length of time after an event is needed to wait before generating the log files for events. This allows UPS View to gather data after the event before generating the log files for special events.

"Dump Telemetry Data to File"

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Selecting this option will generate a set of special log files. These log files contain all the data that is currently in the memory of UPS View. These log files are not subject to the limitations that are set for the size of files in the "Log File Settings". Refer to the following description for information about reading these files.

1234_Nov_30_2001_000_dumpM2_1.txt - 1234 is the serial number of the UPS. Nov_30_2001 is the creation date of the file. 000 is a file number. This number is incremented with each new file. dumpM2_1 indicates that this is a system telemetry log file that has been manually dumped. The log file contains MMU data2 from node ID 1.

"Log All Telemetry Data"

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This function forces all of the telemetry data to be saved to a disk.

Note: This option should be used sparingly. UPS View receives large quantities of data. You do not need to store all of the data. The system will automatically send the required data to UPS View. This data will be logged to a disk.

Note: The files are not deleted automatically. The operator must delete the files.

"Increment Log Files"

This option will complete the following:

• Flush the data to a disk.

• Close the old log files.

• Open a new set of log files.

"Change Font"

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The "Font" Window

When "Change Font" is selected from the "File" menu, the user can customize the look of the interface. The following options can be changed:

• Font

• Style of the Font

• Size of the Font

• "Effects"

• Color of the Font

• "Script"

"Save Display Settings As"

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Window for Saving the Display Settings

If the user has customized the display window by rearranging the tiles, the new settings can be saved for future use.

1. Select the "Save Display Settings As..." from the "PC Settings" menu.

2. Choose a name for your custom display and click "Save".

"Load Display Settings"

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Window for Loading the Display Settings

When UPS View is opened, the default settings are loaded. In order to access the custom settings, conduct the following procedure:

1. Select "Load Display Settings..." from the "PC Settings" menu.

2. Select the file for the custom settings. Click on "Open".

3. UPS View will load these settings into the display window.

"Exit"

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Press "OK" in order to close the program.

"Connection" Menu

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The "Connect" option enables communication between the UPS View software and the UPS. Select the "Connection" drop-down menu. There will be two options: "Connect" and "Disconnect".

"Connect"

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Select the "Connect" option in order to initiate communication.

"Disconnect"

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The "Disconnect" option disables communication between the UPS View software and the UPS. The sockets of the TCP/IP and the UDP/IP between the Client and the UPS are closed. When the "Disconnect" option is selected, the exchange of data is stopped. This is done in order to analyze the information.

Note: All new telemetry data is lost while the UPS is disconnected from the Client. Notice events, alarm events, and error messages may occur while the Client is disconnected. The messages are stored in the memory of the UPS.

Last Five Connections

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The last five connections are added to the bottom of the "Connection" menu. UPS View stores the last five connections that are successful.

If you select one of the last five connections, UPS View will disconnect you from any connection that is active. In addition, UPS View will reconnect you with the connection settings that were selected.

Information that is stored in the menu includes an identifying string and a connection type.

Identifying String - The identifying string shows the method that the connection was established. Serial connections are listed as the COM port that is used. Network connections are listed as the IP address of the UPS. Modem connections are listed as the "dial out number".

Type of Connection - There are two types of connections. You can choose between a "Summary Connection" and a "Detailed Connection". Having two entries in the menu that reference the same Identifying String and a different Type of Connection is possible.

"PC Settings" Menu

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The "PC Settings" has three menu options.

• "Connection Settings"

• "Email Settings"

• "Pager Settings"

"Connection Settings"

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The "Connection Settings" window is used in order to configure the type of connection that is being used in order to connect to the UPS. When "Connection Settings" is selected, the window that is displayed in Illustration 20 opens. The "Connection Settings" window has the following options:

• "Direct Connection (serial)"

• "Modem Connect"

• "Network Connect"

• "System Summary Telemetry"

• "Detailed MMU Telemetry"

Refer to the Operation and Maintenance Manual, "Using Computer Software" regarding the procedures for connecting to the UPS.

"Email Settings"

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The "E-mail Settings" menu option allows the user to configure the UPS View software to send an e-mail when alarm events and/or notice events occur.

"Mail Server IP Address"

This section defines the address for your internet service provider for the mail server. In addition, this section defines the SMTP port for the mail server. Setting the IP address to 0.0.0.0 disables the e-mail notifier from UPS View.

"E-mail Addresses and Enables"

Four e-mail addresses can be listed for the reception of e-mail messages for alarm events and/or notice events. Check that the alarm events enable and/or notice events enable in order to allow an e-mail to be sent by UPS View for the alarm events and/or notice events.

"Test" Button

Once the "PC Email Settings" have been defined, press the "Test" button in order to verify proper operation.

The test e-mail that was received should have a subject area and a message area.

If the e-mail was properly received, then press "OK" in order to save the settings. UPS View is now configured for an e-mail to be sent for the alarm events and/or the notice events.

"Pager Settings"

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The "Pager Settings" menu option allows the user to configure UPS View to send a page whenever the alarm events and/or the notice events occur. The following items can be changed:

• "Modem Port"

• "Pager Number"

• "Delay (Seconds)"

• "Alarm Notification"

• "Notice Notification"

"Modem Port"

Select the COM port.

"Pager Number"

Enter the number of the pager in order to send a page on an event.

"Delay (Seconds)"

The delay interval is the function that allows the paging service to complete the "Welcome Message" before a message for a page is input.

"Alarm Notification"

Check this box in order to allow paging for alarm events.

"Notice Notification"

Check this box in order to allow paging on notice events.

"Test" Button

Once the "PC Paging Configuration" is complete, press the "Test" button in order to send a page. The pager should receive the following message:

• "11 + serial number of UPS + 411"

Generally, the PC will send pages in the following format:

If the page was received properly, press "OK". UPS View is now configured to send a page on alarm events and/or notice events.

"UPS Settings"

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• "Remote Notification Settings"

• "Modem Configuration"

• "Network Configuration"

• "SNMP Configuration"

• "Set System Name"

• "Set System Time"

• "Set User Defined Messages"

• "Update Firmware"

• "Update System Software Options"

"Remote Notification Settings"

"Service Email Configuration"

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The user can enter four e-mail addresses in order to download information to the UPS.

"Receive" button - retrieval of current e-mail addresses that are in the UPS

"Send" button - downloading of new e-mail addresses to the UPS

"Test" button - The user can send test e-mails.

"Close" button - The "Close" button closes the communication dialog box.

"Factory Email Configuration"

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The factory can enter two e-mail addresses in order to download information to the UPS.

"Receive" button - retrieval of current e-mail addresses that are in the UPS

"Send" button - downloading of new e-mail addresses to the UPS

"Test" button - The "Test" button sends a test e-mail.

"Close" button - The "Close" button closes the communication dialog box.

"Pager Configuration"

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The Pager Configuration window allows the user to configure the following parameters for up to four pagers:

• Type of Notification

• Type of Pager

• The Telephone Number of the Pager

• The ID of the Pager

• The Length of the Delay (seconds)

• The "Dial in Number"

• "Tone Dialing"

• "Pulse Dialing"

• "Paging Mode"

Pages can be sent to the numbers that are on the list in the following manners:

"Broadcast Mode" - "Broadcast Mode" attempts to send a page to all of the addresses on the list with a slight delay between each call. The pages are sent with a slight delay between the numbers that are called. If there is not a response within 5 minutes from one of the numbers that are called, the system repeats the sequence.

"Escalate Mode" - "Escalate Mode" attempts to send a page three times. There are intervals of 5 minutes between each call before moving to the next address. The 5 minute interval cannot be changed. If a busy signal is received, the system waits 15 seconds before trying the number again. The system will try to reach the number with the busy signal up to a total of five times before moving on to the next number.

Note: The 5 minute interval between calls is not adjustable.

Canceling a Page

After the unit sends a page, the unit should accept an incoming connection to UPS View via a modem. A message screen that displays "Buzzer is Active" will appear on the screen. When the "Buzzer is Active" window in UPS View is closed by pressing "OK", the buzzer is silenced. In addition, the paging function is canceled.

Note: Silencing the buzzer for the UPS by pressing the "Silence" key on the UPS will not cancel the paging function. To cancel paging from the front panel, select "Menu/Settings/Pager Settings/Cancel Paging" and press the "Cancel" key.

Codes for the Pager

"Modem Configuration"

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The window in Illustration 27 opens when you choose "Modem Configuration" from the drop-down Menu.

The modem string can be changed. Unless you are extremely familiar with the installation of a modem, use the default configuration. This capability should allow the custom configuration of the modem. Whenever the type of modem is changed, the appropriate modem string is recalled from ROM. Entering "Control-Q" from UPS View will store the modem string in the Modems NVRAM.

Note: If a modem connection exists and an event occurs, a paging function will not occur.

Note: If a serial connection exists and an event occurs, a paging function will not occur.

Note: When a modem or network connection is made, the paging function is canceled.

Note: The paging function will occur only if a pager number and callback number have been entered.

Note: The "Modem Configuration" string that is in illustration 27 is an example. The modem information string is input at the factory. The modem information string should only be changed by trained personnel.

"Network Configuration"

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The Network Configuration is used in order to configure the UPS to send e-mail notices to personnel that are responsible for operating and maintaining the UPS.

You must have the network option installed in order to use email notification. The UPS must have access to a network with an email server running SMTP on Port 25.

"SNMP Configuration"

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The window that is in Illustration 29 opens when the SNMP Configuration menu item is chosen.

"Set System Name"

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This option allows the user to change the name of the MMU.

"Set System Time"

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Window for Changing the Time

This option allows the user to set the date and the time. If the unit has been shipped outside of the Central time zone, you will need to change the date and the time.

"Update Firmware"

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"Update Firmware" allows the user to update the firmware of the UPS.

"Advanced Dialog"

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The "Advanced Dialog" window allows the user to select advanced firmware update options.

"Telemetry" Menu

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This menu displays eight groups of the node telemetry information and two telemetry sort options. Each telemetry group contains a list of all the telemetry channels that are contained within a group.

Telemetry Group 1

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Telemetry Group 1 is selected above. The name of this group is "System Output Frequency". The name of the telemetry group is indicated by the first tile in the group. Individual tiles can be hidden by unselecting the name of the tile. To select all the tiles in a group, select the "Check All in Group" tab that is located at the bottom of the drop-down menu for the telemetry group.

Telemetry Groups

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Telemetry groups will be displayed in rows. The first tile in each group displays the name of the telemetry group.

"Sorting Tiles"

"Sorting Tiles" allows the user to sort the tiles by the Multiple Module Unit (MMU) or by the Channel.

"Sorting Tiles by MMU number" will sort telemetry data of each MMU into a separate group.

"Sorting Tiles by Channel" will group the tiles with telemetry data that is similar together.

"Hiding Tiles"

Find the name of the tile that has not been selected under the "Telemetry" menu. Unselect the desired tile in the menu. The entire group can be selected also by clicking on "Uncheck All in Group".

"Enter Password" Menu

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The function allows a service technician to access the functions that are protected.

"About" Menu

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This command brings up a window. The serial number of the unit and the IP address is displayed in the window.