PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN C-12 TRUCK ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN C-12 TRUCK ENGINES

Usage:

SEBE8471-02

August 14, 2003
(Revised January 2004)
U-218
A-155
D-159
O-178
TT-20


 
After failure only

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN C-12 TRUCK ENGINES

1052
PS50721
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS50721" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the August 14, 2003 (Revised October 2003) Service Letter. Changes have been made to the Service Claim Allowances.

TERMINATION DATE

August 31, 2005

PROBLEM

The turbochargers may fail on certain C-12 truck engines with through bore compressor wheels, due to compressor wheel burst. The turbocharger needs to be replaced.

AFFECTED PRODUCT

Model Identification Number
C-12 2KS1-53840

9NS1-Up

Use the following chart to determine which turbocharger to use for the unit being repaired:

PART NUMBER REFERENCE FOR TURBOCHARGER REPLACEMENT

New Turbo Part Number (for reference) Reman Turbo Part Number
1906204 0R7574
1906205, 1906206 0R7575
1906207, 1906208 0R7576
1906210, 1906211 0R7578
1906212, 1906213 0R7579

For ALL repairs, replace the following gaskets:

PARTS NEEDED

Qty

Part Number Description
1
1S4295 MANIFOLD GASKET
1
8H9788 SUPPLY LINE GASKET
1
1886126 DRAIN LINE GASKET

ACTION REQUIRED

See the attached Rework Procedure.

 SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-300,000 mi
0-8000 hrs
70%
4.7
0
0
30%
0
300,001-400,000 mi
8001-10,000 hrs
50%
2.4
0
0
50%
2.3
400,001-500,000 mi
10,001-12,000 hrs
30%
1.4
0
0
70%
3.3
500,001-Up mi
Over 12,000 hrs
0%
0
0
0
100%
4.7
NOTE: This is a 4.7?hr job.

LABOR

SMCS Code

Name

Time Allowed

1051-010
Air filter housing remove and install (in frame)
0.5
1052-010
Turbocharger remove and install (in frame)
1.3-1.6
1052-017
Turbocharger disassemble and assemble
0.5
1052-040
Turbocharger inspect (in frame)
0.2
1064-010
R&I ATAAC core
0.9
1064-046
Flush ATAAC core
1.0

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Attach. (1-Rework Procedure)

Rework Procedure

NOTE: Only turbochargers with the through-bore design are covered under this service letter.
  1. Confirm the turbocharger has a through bore design turbocharger compressor wheel. Refer to the pictures, and charts below to help make this determination.

  2. Illustration 1


     
    Style
    Visual Characteristics
    Turbocharger Part Numbers
    Through Bore Wheel
    End of shaft is visible in the nose of the wheel 
    1309201, 1513082, 1515937, 1626495, 1627603, 1649490, 1649493, 1649496, 1275793, 1378928, 0R7084, 0R7252, 0R7289, 0R7292, 0R7293, 0R7055, 0R7175
    Boreless Wheel Only has a dimple on the nose of the wheel  1906204, 1906205, 1906206, 1906207, 1906208, 1906210, 1906212, 1906213, 1906221, 1906222, 0R7574, 0R7575, 0R7576, 0R7578, 0R7579, 0R7580, 0R7581 
  3. If your turbocharger has the Through Bore Wheel, and you fall within the affected SN range(s), proceed with replacement of the turbocharger if the failure mode is a compressor wheel burst.
NOTE: There are pictures below to help show what this failure mode looks like.
C12 Compressor Wheel Burst
  1. The compressor wheel is split through the center. (Illustration 2)
  2. On through bore style wheels the split will be through the center hole.
  3. If the wheel is missing, look on the underside of the compressor cover. A wheel burst has happened if there are deep impact marks 180 degrees apart. (Illustration 2)
  1. The force of the burst will almost always break the turbo shaft.

Illustration 2

  1. If you meet ALL of the necessary requirements:
    1. The unit falls within the affected serial number range.
    2. The turbocharger that failed had a through bore design compressor wheel.
    3. The failure has been determined to be a compressor wheel burst.
Then proceed with the repair as follows:
  1. Remove the old turbocharger.
    1. Use the chart below to determine which reman turbo to use for the unit being repaired.
NOTE: ALL units will require the gaskets listed below the chart.
  1. Inspect the intake tract for debris all the way from the air cleaner to the turbocharger.
  2. Reinstall the necessary parts.

Caterpillar Information System:

ENGINE EMISSION LABELS AND AN OWNER NOTIFICATION LETTER TO BE PROVIDED FOR CERTAIN C-10, C-12, AND C-15 TRUCK ENGINES MANUFACTURED IN OCTOBER 2002 ENGINE EMISSION LABELS AND AN OWNER NOTIFICATION LETTER TO BE PROVIDED FOR CERTAIN C-10, C-12, AND C-15 TRUCK ENGINES MANUFACTURED IN OCTOBER 2002
PRODUCT IMPROVEMENT PROGRAM FOR REROUTING THE TURBO OIL SUPPLY LINE ON CERTAIN C-10, C-12, AND 3176C ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REROUTING THE TURBO OIL SUPPLY LINE ON CERTAIN C-10, C-12, AND 3176C ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE HIGH PRESSURE OIL LINE AND FITTINGS BETWEEN THE HEUI OIL PUMP AND THE HEAD ON CERTAIN 3126B ENGINES INSTALLED ON FMTV TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE HIGH PRESSURE OIL LINE AND FITTINGS BETWEEN THE HEUI OIL PUMP AND THE HEAD ON CERTAIN 3126B ENGINES INSTALLED ON FMTV TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 1599778 AND 1979322 LINERS AND ASSOCIATED CYLINDER PACKS FROM DEALER PART STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 1599778 AND 1979322 LINERS AND ASSOCIATED CYLINDER PACKS FROM DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING CERTAIN 3412C SOUND ATTENUATED ENCLOSURE GENSET PACKAGES PRODUCT SUPPORT PROGRAM FOR REWORKING CERTAIN 3412C SOUND ATTENUATED ENCLOSURE GENSET PACKAGES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE JACKET WATER HEATER ON CERTAIN G3412 AND G3412C GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE JACKET WATER HEATER ON CERTAIN G3412 AND G3412C GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR OVERHAUL ON CERTAIN C-12 ON HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR OVERHAUL ON CERTAIN C-12 ON HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TOP THROTTLE BODY GASKET ON CERTAIN G3412C GAS ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TOP THROTTLE BODY GASKET ON CERTAIN G3412C GAS ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE RETAINING BOLTS ON IDLER GEAR STUB SHAFTS OF CERTAIN 3508B, 3512, 3512B, 3516, 3516B, G3512, AND G3516 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE RETAINING BOLTS ON IDLER GEAR STUB SHAFTS OF CERTAIN 3508B, 3512, 3512B, 3516, 3516B, G3512, AND G3516 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 2118175 ACTUATOR GP FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 2118175 ACTUATOR GP FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL 1N3834 THRUST WASHERS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL 1N3834 THRUST WASHERS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN AIR INLET HEATER RELAYS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN AIR INLET HEATER RELAYS FROM DEALER PARTS STOCK
ENGINE EMISSION LABELS AND AN OWNER NOTIFICATION LETTER TO BE PROVIDED TO OWNERS OF CERTAIN C15 ON-HIGHWAY TRUCK ENGINES MANUFACTURED IN OCTOBER 2002 ENGINE EMISSION LABELS AND AN OWNER NOTIFICATION LETTER TO BE PROVIDED TO OWNERS OF CERTAIN C15 ON-HIGHWAY TRUCK ENGINES MANUFACTURED IN OCTOBER 2002
PRODUCT SUPPORT PROGRAM FOR REWORKING AFTERCOOLER CORES AND ADAPTERS ON CERTAIN 3176 AND 3196 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING AFTERCOOLER CORES AND ADAPTERS ON CERTAIN 3176 AND 3196 MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONVERTER MUFFLER HANGER CLAMPS ON CERTAIN 3126E TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONVERTER MUFFLER HANGER CLAMPS ON CERTAIN 3126E TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL 2062001, 2095725, 2062003 CYLINDERS AND CERTAIN 2095726, 2112789, 2062002, 2095727 CYLINDERS FROM PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL 2062001, 2095725, 2062003 CYLINDERS AND CERTAIN 2095726, 2112789, 2062002, 2095727 CYLINDERS FROM PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 1015724 AND 1015726 TEMPERATURE SHUTOFF SENSING VALVES FROM DEALER PART STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 1015724 AND 1015726 TEMPERATURE SHUTOFF SENSING VALVES FROM DEALER PART STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE ACTUATOR GROUP ON CERTAIN G3516B, G3606, G3608, G3612, AND G3616 GAS ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE ACTUATOR GROUP ON CERTAIN G3516B, G3606, G3608, G3612, AND G3616 GAS ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FAN DRIVE GP ON CERTAIN C-15 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FAN DRIVE GP ON CERTAIN C-15 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEADS ON CERTAIN G3408B AND G3408C SPARK IGNITED ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEADS ON CERTAIN G3408B AND G3408C SPARK IGNITED ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE SLAVE LASH ON CERTAIN C-15 TRUCK ENGINES EQUIPPED WITH 340D JACOBS BRAKES PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE SLAVE LASH ON CERTAIN C-15 TRUCK ENGINES EQUIPPED WITH 340D JACOBS BRAKES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING IF NECESSARY THE MECHANICAL TEMPERATURE SHUTOFF VALVES ON CERTAIN 3306, 3306C, 3406B, AND 3406C ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING IF NECESSARY THE MECHANICAL TEMPERATURE SHUTOFF VALVES ON CERTAIN 3306, 3306C, 3406B, AND 3406C ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 3516B, PM3516B, AND GS3516B ELECTRIC POWER ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 3516B, PM3516B, AND GS3516B ELECTRIC POWER ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 2P4472, 3P8393, 7G0825, 8P1656, 0R50096, AND 0R5016 CLUTCH PLATES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 2P4472, 3P8393, 7G0825, 8P1656, 0R50096, AND 0R5016 CLUTCH PLATES FROM DEALER PARTS STOCK
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.