PRODUCT SUPPORT PROGRAM FOR CHECKING RADIATOR MOUNTING HOLE THICKNESS ON CERTAIN 3412 GENERATOR SETS Caterpillar


PRODUCT SUPPORT PROGRAM FOR CHECKING RADIATOR MOUNTING HOLE THICKNESS ON CERTAIN 3412 GENERATOR SETS

Usage:

Caterpillar: Confidential Yellow
PRODUCT SUPPORT PROGRAM FOR CHECKING RADIATOR MOUNTING HOLE THICKNESS ON CERTAIN 3412 GENERATOR SETS

SEBE7505

December 27, 2000
U-340
A-243
H-121

before or
after failure

PRODUCT SUPPORT PROGRAM FOR CHECKING RADIATOR MOUNTING HOLE THICKNESS ON CERTAIN 3412 GENERATOR SETS

1353

PS40439

NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS40439" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

December 31, 2001

PROBLEM

Insufficient thread engagement area on the radiator mounting holes. The radiator (p/n 1790727 or p/n 1790728) have a 10mm thickness at the mounting plate. There are four 5/8 inch bolts with 11 turns per inch used to mount the radiator to the base. This allows for only about 3/8 inch of thread engagement. The threads are stripping as the required torque is applied. The ramification of not doing this procedure is that the radiator may come loose and shift causing serious damage to the radiator, fan or other components.

AFFECTED PRODUCT

Model Identification Number

3412C PUMP 9EP177-178, 180-185, 187-188, 190-192, 194-259,

261-264, 266, 268, 270-288, 291-297, 299,
300-304, 306-307, 310-311, 313-314, 317-321,
329-331, 333

3412C BCW125-154, 156, 159-161, 163-164

3412C 4BZ730

PARTS NEEDED

4 - 5A8578 BOLT

4 - 1F7958 NUT-FULL

4 - 6V8178 WASHER

4 - 1180275 WASHER

ACTION REQUIRED

Replace the (4) 8T9393 5/8 inch bolts and (4) 8T4122 washers with (4) 5A8578 1/2 inch bolts, (4) 1F7958 1/2 inch nuts, (4) 6V8178 washers and (4) 1180275 washers.

  1. Remove (1) 8T9393 Bolt and (1) 8T4122 Washer.
  2. Replace with (1) 5A8578 Bolt, (1) 1F7958 Nut, use (1) 6V8178 Washer between the nut and radiator mounting plate and (1) 1180275 Washer between the bolt head and base rail.
  3. Using a torque wrench, tighten to 135N$ m +/- 20N$ m.
  4. Apply black paint to newly installed hardware to prevent rusting.
  5. Repeat steps 1 through 4 on the remaining radiator mounting hardware.

NOTE: Remember to tighten 135N$ m +/- 20N$ m.

 

 

 

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first

Caterpillar

Dealer Suggested

Customer Suggested

Parts

Labor Hrs

Parts

Labor Hrs

Parts

Labor Hrs

0-12 months

100 %

1

0

0

0

0

NOTE: This is a 1-hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

A RADIATOR BAFFLE COMPONENT NEEDS TO BE INSTALLED ON CERTAIN 3516B ENGINES A RADIATOR BAFFLE COMPONENT NEEDS TO BE INSTALLED ON CERTAIN 3516B ENGINES
CERTAIN 0R3043 REMANUFACTURED CYLINDER PACKS FOR USE IN THE 3300 FAMILY OF ENGINES NEED TO BE REMOVED FROM DEALER PARTS STOCK CERTAIN 0R3043 REMANUFACTURED CYLINDER PACKS FOR USE IN THE 3300 FAMILY OF ENGINES NEED TO BE REMOVED FROM DEALER PARTS STOCK
A NEW FLYWHEEL NEEDS TO BE INSTALLED ON CERTAIN G3304 AND G3306 GAS ENGINES A NEW FLYWHEEL NEEDS TO BE INSTALLED ON CERTAIN G3304 AND G3306 GAS ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER BALANCE TUBE O-RING SEALS ON CERTAIN 789C AND 793C OFF HIGHWAY TRUCKS AND ON CERTAIN 3516B ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER BALANCE TUBE O-RING SEALS ON CERTAIN 789C AND 793C OFF HIGHWAY TRUCKS AND ON CERTAIN 3516B ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 3508B AND 3516B GEN SET ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 3508B AND 3516B GEN SET ENGINES
REMOVE CERTAIN 1712448 SOLENOIDS FROM PARTS STOCK REMOVE CERTAIN 1712448 SOLENOIDS FROM PARTS STOCK
THE ENGINE WATER PUMPS NEED TO BE INSPECTED ON CERTAIN D11R TRACTORS; 776D TRACTORS; 777D AND 793C TRUCKS; 992G WHEEL LOADERS; 3508, 3508B, G3508, 3512, 3512B, G3512, 3516, 3516B, G3516, G3524, AND G3532 ENGINES THE ENGINE WATER PUMPS NEED TO BE INSPECTED ON CERTAIN D11R TRACTORS; 776D TRACTORS; 777D AND 793C TRUCKS; 992G WHEEL LOADERS; 3508, 3508B, G3508, 3512, 3512B, G3512, 3516, 3516B, G3516, G3524, AND G3532 ENGINES
THE SPIN ON FUEL FILTER BASE ON CERTAIN 3508, 3508B, 3512, 3512B, 3516, 3516B DIESEL STANDBY ENGINES NEEDS TO BE INSPECTED THE SPIN ON FUEL FILTER BASE ON CERTAIN 3508, 3508B, 3512, 3512B, 3516, 3516B DIESEL STANDBY ENGINES NEEDS TO BE INSPECTED
CERTAIN 2P4005 FILTERS NEED TO BE REMOVED FROM PARTS STOCK CERTAIN 2P4005 FILTERS NEED TO BE REMOVED FROM PARTS STOCK
Certain Reman Cylinder And Piston Packs Need To be Removed From Dealer Parts Stock Certain Reman Cylinder And Piston Packs Need To be Removed From Dealer Parts Stock
Product Support Program For Installing A Wastegate Cover Kit On Certain 3406E, C-15, C-16, And C-12 Engines Product Support Program For Installing A Wastegate Cover Kit On Certain 3406E, C-15, C-16, And C-12 Engines
Certain 1123930 And 1475112 Bolts Parts Need To Be Returned To Grimbergen Certain 1123930 And 1475112 Bolts Parts Need To Be Returned To Grimbergen
CERTAIN 1R0755 HIGH EFFICIENCY FUEL FILTERS NEED TO BE REMOVED FROM PARTS STOCK CERTAIN 1R0755 HIGH EFFICIENCY FUEL FILTERS NEED TO BE REMOVED FROM PARTS STOCK
Product Support Program For Reworking Cylinder Block Bore That Have Excessive Wear And/Or Cracks On Certain 3126 Marine Engines Product Support Program For Reworking Cylinder Block Bore That Have Excessive Wear And/Or Cracks On Certain 3126 Marine Engines
CERTAIN SMR SEALS NEED TO BE REMOVED FROM PARTS STOCK CERTAIN SMR SEALS NEED TO BE REMOVED FROM PARTS STOCK
CERTAIN 8X2291 HOUSINGS NEED TO BE REMOVED FROM DEALER PARTS STOCK CERTAIN 8X2291 HOUSINGS NEED TO BE REMOVED FROM DEALER PARTS STOCK
ENGINE EMISSION LABELS AND AN OWNER NOTIFICATION LETTER TO BE PROVIDED TO OWNERS OF GENERATOR SETS WITH 3406C ENGINES PRODUCED IN 1996, 1997, 1998, AND 1999 ENGINE EMISSION LABELS AND AN OWNER NOTIFICATION LETTER TO BE PROVIDED TO OWNERS OF GENERATOR SETS WITH 3406C ENGINES PRODUCED IN 1996, 1997, 1998, AND 1999
PRODUCT SUPPORT PROGRAM TO REPLACE DEALER INSTALLED ROD BEARINGS ON CERTAIN 3400, 3300, 3176, AND C-10 ENGINES, IN ALL APPLICATIONS; COMPACTORS; MOTOR GRADERS; OFF-HIGHWAY TRUCKS; ARTICULATED TRUCKS; TRACK-TYPE TRACTORS; TRACK LOADERS; WHEEL LOADERS; PRODUCT SUPPORT PROGRAM TO REPLACE DEALER INSTALLED ROD BEARINGS ON CERTAIN 3400, 3300, 3176, AND C-10 ENGINES, IN ALL APPLICATIONS; COMPACTORS; MOTOR GRADERS; OFF-HIGHWAY TRUCKS; ARTICULATED TRUCKS; TRACK-TYPE TRACTORS; TRACK LOADERS; WHEEL LOADERS;
THE RADIATOR FAN MOTOR CIRCUIT BREAKER NEEDS REPLACED ON CERTAIN 3516B ENGINES THE RADIATOR FAN MOTOR CIRCUIT BREAKER NEEDS REPLACED ON CERTAIN 3516B ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTORS ONLY AFTER AN INJECTOR TIP FAILURE IN CERTAIN C-10, C-12, C-15, C-16, AND 3406E TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTORS ONLY AFTER AN INJECTOR TIP FAILURE IN CERTAIN C-10, C-12, C-15, C-16, AND 3406E TRUCK ENGINES
THE INJECTOR PUSHROD NEEDS TO BE CHECKED AND REPLACED IN CERTAIN C-10, C-12, 3176C AND 3196 ENGINES THE INJECTOR PUSHROD NEEDS TO BE CHECKED AND REPLACED IN CERTAIN C-10, C-12, 3176C AND 3196 ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE EPG ENGINE SOFTWARE ON CERTAIN 3406E GENERATOR SET ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE EPG ENGINE SOFTWARE ON CERTAIN 3406E GENERATOR SET ENGINES
CHECK THE TORQUE OF THE TERMINAL LUG SCREWS ON THE RADIATOR FAN MOTOR CONTACTOR AND MOTOR RELAY ON CERTAIN PM3516B AND 3516B GENERATOR SET ENGINES CHECK THE TORQUE OF THE TERMINAL LUG SCREWS ON THE RADIATOR FAN MOTOR CONTACTOR AND MOTOR RELAY ON CERTAIN PM3516B AND 3516B GENERATOR SET ENGINES
IMPROVED SOFTWARE NEEDS TO BE FLASHED INTO THE ELECTRONIC CONTROL MODULE (ECM), AND NEW POWER SETTING VALUES NEED TO BE ENTERED ON CERTAIN 3126B HEUI MARINE ENGINES IMPROVED SOFTWARE NEEDS TO BE FLASHED INTO THE ELECTRONIC CONTROL MODULE (ECM), AND NEW POWER SETTING VALUES NEED TO BE ENTERED ON CERTAIN 3126B HEUI MARINE ENGINES
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.