Usage:
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI1335" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1335" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
Problem
Some battery chargers manufactured by SENS have been shipped with the wrong connection label. The incorrect label does not show the correct connection of the AC neutral and the AC hot conductor. If the AC is not correctly connected, the AC neutral could become the fused connection. This condition could be dangerous.
Affected Product
Model & Identification Number
3306B (9NR400, 9NR469-471, 9NR476, 9NR478, 9NR479, 9NR482, 9NR488, 9NR490, 9NR491, 9NR501 , 9NR506, 9NR510, 9NR512-514, 9NR535, 9NR585, 9NR590-593, 9NR600, 9NR605 , 9NR685, 9NR703, 9NR732, 9NR742, 9NR743, 9NR749, 9NR779, 9NR784, 9NR804, 9NR849 , 9NR897, 9NR916, 9NR976, 9NR1000, 9NR1045, 9NR1051, 9NR1069, 9NR1100, 9NR1193 , 9NR1211, 9NR1228, 9NR1275, 9NR1278, 9NR1301, 9NR1324, 9NR1377, 9NR1470 , 9NR1503, 9NR1634, 9NR1639, 9NR1641, 9NR1644, 9NR1649, 9NR1727 2TM103 )
3406B (4PM73, 4PM74)
3406C (4ZR216, 4ZR218, 4ZR384, 4ZR429, 4ZR439, 4ZR487, 4ZR652, 4ZR706, 4ZR747, 4ZR770, 4ZR777 , 4ZR789, 4ZR829, 4ZR873, 4ZR960, 4ZR1063, 4ZR1070, 4ZR1239, 4ZR1320, 4ZR1321 , 4ZR1348, 4ZR1388, 4ZR1488, 4ZR1512, 4ZR1544, 4ZR1548, 4ZR1580, 4ZR1620 , 4ZR1636, 4ZR1677, 4ZR1687, 4ZR1714, 4ZR1790-1793, 4ZR1802, 4ZR1816-1818 , 4ZR1873, 4ZR1951, 4ZR1974, 4ZR1986, 4ZR2004, 4ZR2072, 4ZR2143, 4ZR2164 , 4ZR2168, 4ZR2177, 4ZR2178)
Parts Needed
- 1 - 1482476 Label
Action Required
See the attached rework procedure.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
NOTE: This is a 1-hour job.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.
- (1-Owner Notification)
Copy Of Owner Notification For U.S. And Canadian Owners
Rework Procedure
1. Disconnect the battery plus and minus at the battery.
2. Locate the 277 Volt/60 Hz, or 230 Volt/50 Hz AC feed to the battery charger and turn it off.
3. Remove (2) screws on the front of the battery charger and lift the cover to gain access to the AC and DC terminal block.
4. Verify with a multimeter that the 277 Volt/60 Hz, or 230 Volt/50 Hz AC Voltage is not present on the terminal block in the battery charger.
5. Remove the existing label located on the transformer terminal bracket next to the terminal block.
6. Insure the surface is clean and install a new 1482476 Label with the "+" on the bottom, and the "N" on the top.
7. Verify the black wire in the battery charger is connected to the AC fuse and the terminal labeled "L". If it is not, reverse the "L" and "N" wires on the terminal block.
8. Turn on the 277 Volt/60 Hz or 230 Volt/50 Hz AC feed to the charger, and verify the AC hot and neutral are connected correctly. The neutral should be at ground potential.
9. Install the (2) screws in the front cover.
10. Reconnect the battery plus and minus.
11. Verify the battery charger is working correctly.