Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
Termination Date
May 31, 1997Problem
A new 1K2811 Collar Assembly has been released. The only way to identify the new collar is to locate the letter "F" casted on the part.
Action Required
Remove all 1K2811 Collar Assemblies WITHOUT the "F" identifier from Parts Stock.
NOTE: TEPS/MEPS dealers are reimbursed for recalled Parts Stock by returning the affected Parts Stock to their administering Caterpillar dealer for replacement.
Service Claim Allowances
Submit one claim for all 1K2811 Collar Assemblies removed from Parts Stock.
NOTE: US and Canadian Dealers Only - When submitting a Parts Stock claim use 99Z00007 in the Product Identification Number Field.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.