PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 173-7412 SUPPORT ASSEMBLY IN THE CANOPY GROUP OF CERTAIN CB-214D, CB-214E, CB-224D, CB-224E, CB-225D, CB-225E, AND CS-533E COMPACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 173-7412 SUPPORT ASSEMBLY IN THE CANOPY GROUP OF CERTAIN CB-214D, CB-214E, CB-224D, CB-224E, CB-225D, CB-225E, AND CS-533E COMPACTORS

Usage:

SEBE9457

January 14, 2006
U-21
A-17
D-21
O-21

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*Safety* *Parts stock action needed*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 173-7412 SUPPORT ASSEMBLY IN THE CANOPY GROUP OF CERTAIN CB-214D, CB-214E, CB-224D, CB-224E, CB-225D, CB-225E, AND CS-533E COMPACTORS
7302		PI10424

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10424" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI10424" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

PROBLEM

The 173-7412 Support Assembly in the 156-3568 or 209-6165 Canopy Group of certain CB-214D, CB-214E, CB-224D, CB-224E, CB-225D, CB-225E, and CS-533E Compactors needs to be replaced with a new 278-6108 Support Assembly. In transport of the machine, the existing 173-7412 Support Assembly may fail resulting in a road hazard, which may result in personal injury or death. NOTE: The 156-3568 Canopy Group is an option on CB-214D, CB-214E, CB-224D, CB-224E, CB-225D, CB-225E, and CS-533E Compactors. The 209-6165 Canopy Group is optional on CS-533E Compactors.

AFFECTED PRODUCT

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Model	Identification Number
CB-214D	1TZ00152, 153, 221-224, 228-233, 246, 303-307, 317, 327, 358-360, 364, 367, 371, 397, 398, 404, 406, 407, 417, 444, 651-653, 656, 658, 664, 675-677, 699, 700, 729, 744, 831-833, 859, 860, 924, 935, 936, 947, 965, 1001, 1002, 1011, 1013, 1021, 1045, 1099, 1106, 1134, 1142, 1144-1147, 1167, 1172, 1181, 1186, 1187, 1190, 1196
CB-214E	21400192, 193, 231, 244, 245, 302, 304, 316, 317, 320, 353-355, 358, 364, 371-373, 395, 445, 446
CB-224D	8RZ00175, 176, 179, 180, 192, 235, 257, 272, 321, 322, 346, 350, 386, 391, 407, 414, 488, 524, 525, 578, 669, 685, 686, 961, 1005, 1023, 1047, 1065-1068, 1083, 1121, 1132, 1133, 1145, 1158, 1159, 1161, 1167, 1245, 1247, 1319, 1341, 1408, 1415, 1439, 1458, 1493, 1515-1518, 1533-1535, 1537, 1589, 1593-1595, 1652-1654, 1658, 1676, 1677, 1692, 1693, 1696, 1701, 1728, 1729, 1839, 1867, 1890-1892, 1941, 1953, 1982, 1983, 2072, 2087, 2103, 2133, 2134, 2136-2139, 2241, 2242, 2269-2274
CB-224E	22400110, 111, 147-150, 314, 315, 322, 370, 372, 401, 402, 446, 520, 526, 527, 535, 543, 544, 551, 553, 581, 592-595, 598-609, 616, 617, 655-657, 659, 660, 674, 707, 738, 739, 861-864
CB-225D	9FZ00213-215, 225, 226, 229, 252, 416, 418, 455, 470, 481
CB-225E	22500120, 120, 124, 141
CS-533E	ASL00122, 407, 441, 465-469
NOTE: It is possible that machines may have had the canopy installed as a field installed option or have had the canopy installed with parts ordered through the parts distribution system. Dealers will need to check their records and insure that all of these machines have this service letter applied.

PARTS NEEDED

Dealers will need to order parts for this Program.

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Quantity	Part Number	Description
5	8C0572	WASHER
9	5P4116	WASHER-HARD
4	8T3647	BOLT
5	8T4908	BOLT-HEX HEA
9	6V9189	LOCKNUT
1	2786108	SUPPORT AS
1	2802627	RUBBER

ACTION REQUIRED

***** Parts Stock *****

Remove all 173-7412 Support Assemblies from dealer parts stock.

***** Affected Product *****

Remove the canopy assembly from the machine.

Remove the 173-7412 Support Assembly and 173-7583 Rubber Strip from the canopy assembly.

Install the new 278-6108 Support Assembly and 280-2627 Rubber Strip on the canopy assembly.

Drill holes in the canopy as required to install the five 8T-4908 Bolts and five 6V-9189 Lock Nuts, using an 8C-0572 Washer between the bolt and canopy and a 5P-4116 Washer between the nut and support assembly.

Care must be taken when mounting the support assembly to the canopy assembly to ensure that the four mounting holes for the canopy assembly align with the mounting holes in the support assembly. Install the canopy assembly on the machine using the four 8T-3647 Bolts, four 5P-4116 Washers, and four 6V-9189 Locknuts.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

***** Parts Stock *****

Submit one claim for all 173-7412 Support Assemblies removed from dealer parts stock.

***** Affected Product *****

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1	0	0	0	0
NOTE: This is a 1-hour job.

PARTS DISPOSITION

***** Parts Stock *****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

***** Affected Product *****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 173-7412 SUPPORT ASSEMBLY IN THE CANOPY GROUP OF CERTAIN CB-214D, CB-214E, CB-224D, CB-224E, CB-225D, CB-225E, AND CS-533E COMPACTORS MODELS INVOLVED - CB-214D, CB-214E, CB-224D, CB-224E, CB-225D, CB-225E, AND CS-533E COMPACTORS

Dear Caterpillar Product Owner:

The 173-7412 Support Assembly in the 156-3568 or 209-6165 Canopy Group of the products listed below needs to be replaced with a new 278-6108 Support Assembly. In transport of the machine, the existing 173-7412 Support Assembly may fail resulting in a road hazard, which may result in personal injury or death.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated January 14, 2006 when scheduling this service. You will not be charged for the service performed.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to January 14, 2006 Service Letter