Usage:
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI1372" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1372" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
Problem
The 1268543 Heater Cover Assembly needs to be removed and replaced with a 1510894 Cover Assembly on certain 938G Wheel Loaders.
Affected Product
Model & Identification Number
938G (6WS1-188, 6WS191-192, 6WS194, 6WS196-200, 6WS202, 6WS205, 6WS211, 6WS213-216, 6WS219-220, 6WS223-263, 6WS266-277, 6WS279-294, 6WS297-302, 6WS304-308, 6WS310, 6WS312-315, 6WS317-335, 6WS337-357, 6WS359-361, 6WS363, 6WS365-369, 6WS371-414, 6WS416-419, 6WS422-428, 6WS430-442, 6WS444-455)
IT38G (1CW1-323)
Parts Needed
- 1 - 1510894 Cover Assembly
Action Required
Parts Stock
Remove all 1268543 Cover Assemblies from Parts Stock.
Affected Product
See the attached rework procedure.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
Parts Stock
Submit one claim for all 1268543 Cover As. removed from Parts Stock.
Affected Product
NOTE: This is a 2.0-hour job.
NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.
- (1-Owner Notification)
- (2-Rework Procedure)
Copy Of Owner Notification For U.S. And Canadian Owners
Rework Procedure
1. Remove the seat to uncover the heater cover assembly.
2. Remove the bolts that secure the cover then remove the cover assembly.
3. Put the new cover assembly in place and bolt to the platform.
4. Put the seat back in place and tighten to the proper torque specifications.
