Check the Cab Mount Assembly on AD55B and AD60 Underground Articulated Trucks {7301}
- Underground Articulated Truck
- AD55B (S/N: JNW1-UP)
- AD60 (S/N: KNW1-UP; NNW1-UP)
Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.
Problem
Field service reports indicate that the cab mount assembly may vibrate causing a knocking noise during machine operation.
Note: Engineering reports indicate that there is no issue with ROPS certification, the mount simply vibrates causing a knocking noise.
Solution
Caterpillar is aware of the problem, but an interim repair has not yet been defined.
If you have experienced this problem, refer to the following information.
- Submit a Dealer Solution Network (DSN) ticket quoting CPI number 396130
- Request that the Tier 1 representative, transfer your ticket to an available Tier 2 representative for Caterpillar Underground Mining - Base Machine
- The Tier 2 representative will request the machine serial number and machine operating hours.
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