IT38H Integrated Toolcarrier and 938H Wheel Loader Transmission Electronic Control System Caterpillar


Event Code List

Usage:

938H JKM
Event codes alert the operator or the technician that an abnormal operating condition exists in one of the machine systems.

When the ECM activates an event code, the operator or the technician will be alerted. Most active events will be logged by the ECM. Some events are not logged to the ECM. The active events and the logged events can be viewed with the Caterpillar Electronic Technician (Cat ET).

Warning Levels

The ECM will assign one of the three warning levels to an active event code according to the severity of the abnormal system condition. Each warning level requires a specific response from the operator. The warning levels and required operator response are listed below.

Warning Level 1

Warning level 1 alerts the operator that a machine system requires attention. The operator should check the involved system. Perform any necessary maintenance to the system at the earliest possible time.

Warning Level 2

Warning level 2 requires changing the operation of the machine or performing a maintenance procedure. Failure to correct the problem that caused this warning may result in damage to the involved components. The problem that caused the event may require a correction before the machine may resume operation.

Warning Level 3

Warning level 3 requires an immediate safe shutdown of the machine, to avoid damage to the machine, or injury to personnel around the machine. The problem that caused the event must be corrected before machine operation can resume.

Indications and System Response

Message

Table 1
WARNING OPERATION    
Warning Level     Warning Indications     Action by the operator is required.     Possible Result  (1)    
Warning Indicators for the Subsystem Warning Lamp     Sounding of the Action Alarm    
1     ON     Solid Amber     OFF     No immediate action is required. The system needs attention soon.     No harm, or damaging effects will result.    
2     ON     Flash Red.     OFF     Change machine operation or perform maintenance to the system.     The system components are damaged.    
3     ON     Flash Red.     Pulse ON and OFF.     Immediately perform a safe engine shutdown.     The operator is injured or the components are damaged.    
( 1 ) The possible result, if no action is taken by the operator.

Cat ET

When an abnormal operating condition occurs, the status screen on the Cat ET indicates that there is an active event.

Event codes are displayed on Cat ET in the following format:

EXXXX Description of the code

The "E" means that the code is an event code. The "XXXX" is a numeric identifier. The numeric identifier is followed by a description of the code.

Active event codes are listed in ascending numerical order. The code with the lowest number is listed first. The active event code is removed from the list when the condition is no longer present.

Logged Event Codes

Some event codes are logged in the ECM memory. Some event codes are active only. The logged event codes are listed in chronological order. The most recent code is listed first.

A logged code is cleared from memory when one of the following conditions occur:

  • The service technician manually clears the code.

  • The code does not reoccur for 1000 hours.

  • A new code is logged and there are already ten logged codes in memory. In this case, the oldest logged code is cleared.

Note: Always clear logged event codes after investigating and correcting the problem which generated the code.

Troubleshooting

Perform the following steps in order to troubleshoot an event:

  1. Obtain the following information from the operator:

    • The event and the time of the event

    • Determine the engine operating conditions at the time of the event. Conditions such as engine RPM and load may be important.

    • Determine if there are any systems that were installed by the dealer or by the customer that could cause the event.

  1. Some of the events below can become active during normal system operation. Verify that the event is not due to error of the operator.

  1. Check all fluid levels and all oil levels.

  1. Troubleshoot and repair any active diagnostic codes.

List of Event Codes

The following table lists the event codes that apply to the control system. The recommended response is listed. Use the Cat ET service tool in order to determine the event codes that are active or logged.

Table 2
   
Level     EID     Description     Recommended Response/Possible Cause    
1     861     Clock Manual Alignment Required     The internal clock of the ECM is too far out of alignment with the other control module clocks that are on the machine. Use the Cat ET service tool in order to manually align the clock with the other control modules.    
2     49     Coasting in Neutral Warning     Shift Into Gear    
2     155     High Torque Converter Oil Temperature     Modify the machine operation in order to reduce the system load. Check the torque converter fluid levels.    
2     284     Low Brake Accumulator Pressure     Verify the pressure sensor is functioning.    
2     329     Transmission Filter Plugged     Replace the transmission oil filter.    
2     490     Park Brake On - Not In Neutral     Release Park Brake    
2     627     Machine Driven with Parking Brake ON     Machine travels above 3 km/h (1.8 mph) for 3 seconds or longer    
2     878     High Hydraulic Oil Temp     Change Operation    
2     879     Hydraulic Tank Oil Filter Plugged     Shutdown Safely    
2     2129     High Front Axle Temp     Change Operation    
2     2130     High Rear Axle Temp     Change Operation    
3     284     Low Brake Accumulator Pressure     Immediate Safe Machine Shutdown    
3     454     Hydraulic Case Drain Filter Plugged     Immediate Safe Machine Shutdown    
3     644     Low Transmission Oil Pressure     Immediate Safe Machine Shutdown    

Caterpillar Information System:

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