3606, 3608, 3612, 3616 and 3618 Engines and C280-12, C280-16, C280-6 and C280-8 Marine Engines Panel View Monitor Caterpillar

Diagnostic Indicator Is On - Troubleshoot

Usage:

3616 1FN

Terminal Messages

Status Messages - Status messages indicate that the terminal is performing an operation that may limit access to the terminal. The message will disappear when the terminal completes the operation or when the condition is satisfied.

Reminder Messages - Reminder messages indicate a minor fault or mistake. Reminder messages appear when an invalid operation is attempted. Pressing any button on the touchscreen will remove the message.

Warning Messages - Warning messages indicate that the operation may produce undesirable results. A warning message must be responded to as indicated in the message.

Fault Messages - Fault messages indicate that the terminal has detected a condition which will prevent further operation. The current application will halt. The terminal must be reset in order to recover from this type of error.

See the following table for information about individual terminal messages:

Show/hide table

Table 1
Error Number	Terminal Messages	Type	Meaning	Recommended Action
200-206, 300, 318-321, 328, 329, 331, 346, 347, 355, 356, 358, 367, 404, 411, 416, 417, 421-425, 447-449, 457, 459, 700, 1105, 1111, 1113, 1115, 1207-1211, 2002-2009, 2016, 2018, 2021, 2028 and 2029	A fault has occurred. Error = X	Minor Fault or Terminal Fault	A minor fault was detected that could impact terminal operation or a terminal fault was detected.	Press any key to recover from a minor fault. For terminal faults, contact technical support with the error code.
208	Write to logic controller failed	Comm Status	Controller does not accept data from the terminal. Controller is not connected.	Check connections (on Remote I/O units). Verify that controller is in run mode and not busy. Verify that controller data files are not in use by other applications.
303	Aborted.	Reminder / File Transfer Status	The terminal received an abort command during a file transfer.	Try again.
304	File read access error	Reminder	Error reading the source file from a source device.	Try again. If problem continues, contact technical support.
305	File write access error	Reminder	Error writing source file.	Try again. If problem continues, contact technical support.
307	File not supported	Reminder / File Transfer Status	File is incompatible with the terminal's firmware.	Contact technical support to verify compatibility. File must be a .PVA file.
308	Timeout	Reminder / File Transfer Status	The terminal was waiting for the partner device in a file transfer, but the terminal timed out before the data or expected reply was received.	Check cable connections or data corruption with noise on cable. Verify that the computer was not reset. Try again.
309-311	Data corrupted. Verify file and retry.	Reminder / File Transfer Status	The data checksum failed in a file transfer.	Check electrical and cable connections. Try the file transfer again.
312	Unknown device	Reminder / File Transfer Status	Verify the file type entered. Try again.	Destination or source device is invalid for a read or write application transfer.
313	File too large	Reminder / File Transfer Status	Reduce application size. See Appendix A for terminal requirements. If copying to a card, check card space.	File too large to be transferred to the terminal. In a memory card transfer, the card does not have enough space.
314	No Card Inserted	Reminder	Install a memory card and try again.	You tried to transfer data to/from a memory card but there is no card in the card slot.
315	Unformatted card	Reminder	Memory card is unformatted, contains an unrecognizable format or is corrupt.	Reformat the card or replace it with a new card if corrupt. Try again.
316	Write Protected Card	Reminder / File Transfer Status	A write command to the card failed because the card switch is in the protected mode.	Select write mode by changing the switch on the top edge of the card. Try again.
317	File exists. Cannot overwrite	Reminder / File Transfer Status	See message 342. This message only occurs when the file cannot be renamed.	Change the file name or save to a new memory card.
323	No application on PV terminal	Reminder / File Transfer Status	You tried to load an application on a memory card but there is no application in the terminal.	View the Terminal Info screen to see if an application is loaded in the terminal.
324	Check card status	Reminder / File Transfer Status	Problem formatting the memory card.	Try a new memory card.
325	Unformatted card	Reminder	Memory card is unformatted, contains an unrecognizable format or is corrupt.	Reformat the card or replace it with a new card. Try again.
326	No Card Inserted	Reminder	You tried to transfer data to/from a memory card but there is no card in the card slot.	Install a memory card and try again.
327	No files	Reminder	You tried to transfer a file from the memory card but there are no files on the card.	Use memory card containing application (.PVA) files.
330	Write Protected Card	Reminder / File Transfer Status	A write command to the card failed because the card switch is in the protected mode.	Select write mode by changing the switch on the top edge of the card. Try again.
332	No application on PV terminal	before removal.	You tried to load an application on a memory card but there is no application in the terminal.	View the Terminal Info screen to see if an application is loaded in the terminal.
333	File in use - Request denied	Reminder	Attempt to format memory card containing a file used by the application. This usually occurs when an application requires a font file on the memory card.	Format the memory card on a computer or a PanelView terminal that does not have an application loaded.
334	Unexpected card removal. Please disconnect card before removal.	Reminder / File Transfer Status	You removed the memory card during normal operation and did not press the Disconnect button on the Memory Card configuration screen.	Press the Disconnect Card button to close the files on the card. When prompted, remove the card from the slot and then re-insert the card. Enter Configuration Mode and press the Run Mode button.
340	Format erases entire card: 0 - Abort, 1 - Continue	Warning	Operator pressed Erase / Format Card on the Memory Card configuration screen.	Enter appropriate response: 0 to abort, 1 to continue
341	Proceed with download? 0 - Abort, 1 - Continue	Warning	You pressed, Restore From Card on the Memory Card configuration screen.	Enter appropriate response: 0 to abort, 1 to continue
342	The PVA File exists. 0 - Abort, 1 - Upload with new PVA filename	Reminder / File Transfer Status	You pressed, Save To Card on the Memory Card configuration screen when the file exists on the card.	Enter appropriate response: 0 to abort, 1 to upload new PVA file.
361	Value not in range	Reminder	Entered value is outside of valid range.	Enter a value within the valid range.
364	Closing Files. ..	Status	Terminal is preparing for removal of memory card.	Wait for files to close before removing memory card.
365	Remove card. ..	Reminder	You must remove the memory card for the terminal to continues operation.	Remove the memory card.
366	Card disconnection will require card removal to continue operation.	Warning	Attempt to disconnect the memory card.	After memory card is disconnected it must be removed from card slot before the terminal will operate.
392	File not supported	Reminder / File Transfer Status	File is incompatible with the terminal type.	In PanelBuilder32, select the Setup tab on the Application Settings dialog and select the correct terminal type.
393	File not supported	Reminder / File Transfer Status	File is incompatible with the communication protocol of the terminal.	In PanelBuilder32, select the Setup tab on the Application Settings dialog and make sure the protocol matches your terminal.
394	File not supported	Reminder / File Transfer Status	File is incompatible with the terminal's firmware.	In PanelBuilder32, click the Catalog & Revisions button on the Setup tab on the Application Settings dialog. Select a firmware version that matches your terminal.
395	File not supported	Reminder / File Transfer Status	File is incompatible with the operator input type (keypad, touch or keypad and touch) of terminal.	In PanelBuilder32, select the Setup tab on the Application Settings dialog. Select the type of operator input that matches your terminal.
396	File not supported	Reminder / File Transfer Status	File is incompatible with the terminal.	Download the file to the terminal again. If problem reoccurs, contact technical support.
415	Retained memory lost. Presets were loaded.	Reminder	The battery backed memory was invalid during startup. The system defaulted to preset values instead of the last states.	No action necessary. Terminal reverts to defaults.
436	Logic Controller has screen control	Reminder	You tried to change the application screen but it is configured for controller only access.	No action required, controller will change screens as programmed.
634	Read Fail or Write Fail	Status	ControlLogix Tag or address does not exist or is the wrong data type. Designated slot does not contain a ControlLogix Processor.	Check tag address. Check for data type mismatch. Verify ControlLogix slot location.
1109	Font file unavailable, Font error = ****	Minor Fault or Terminal Fault	You downloaded an application to the PanelView without the appropriate memory card (containing the font file) inserted in the card slot of the terminal.	From the Memory Card screen, press the Disconnect button to close the files on the card. Remove the card from the card slot. Locate the card containing the font file or copy the correct font file to a card. Insert the correct memory card in the card slot and enter Run mode.
1110	No valid application	Reminder	You tried to run an application that has not been downloaded to the terminal.	Download application to terminal.
1118	Access denied.	Status	Wrong password entered.	Enter a valid password.
1119	Access denied.	Status	Password not recognized	Enter a valid password.
1120	Security tampering.	Status	PVA file was corrupted - attempt to bypass security was detected	New application file must be downloaded to the terminal.
1121	No operator selected.	Status	There is no currently selected operator, but a password change has been requested	Select the operator requiring the new password.
1122	Password change is not allowed.	Reminder	Password is unchangeable	Password cannot be changed at the current level of security.
1123	Password change is not allowed.	Reminder	Operator cannot change password	Current operator does not have access for password changes.
1124	New password must be entered before it can be verified.	Reminder	New pass words must be entered twice.	Enter the new password again to verify that it was entered correctly.
1125	New and verify passwords differ.	Status	The same password was not entered for verification.	Enter the same password for New and Verify.
1126	Please verify new password.	Reminder	New pass words must be entered twice.	Enter the new password again.
1127	Password changed	Reminder	Password change is effective.	You must use new password for security access.
2005	Application file: Insufficient RAM	Terminal Fault	Application file may be too large.	Try again. If possible, reduce the size of the application.
2007 - 2010	Application file contains errors	Terminal Fault	Application contains incompatible data.	Check application and try again.
2011	Retained memory lost. Presets were loaded.	Reminder	The battery backed memory was invalid during startup. The system defaulted to preset values instead of the last states.	No action necessary. Terminal reverts to defaults.
2012	Application file: Too many retained memory devices	Terminal Fault	The battery-backed RAM is too full to hold all devices requiring presets.	Reduce the number of control objects. Use global objects.
2014	Hardware configuration is corrupted	Terminal Fault	The terminal hardware configuration is corrupt.	Contact technical support.
2030, 2031	Hardware and firmware do not match	Terminal Fault	A mismatch exists between the terminal firmware and the terminal hardware.	Verify that the series and revision markings on the back of the terminal are compatible with the firmware.

EtherNet/IP Codes

The messages that are shown on the following table will appear on the terminal screen as "DC Error=xx". If an alert is displayed that is not listed in the table, contact technical support.

Show/hide table

Table 2
Error Number	Terminal Messages	Type	Meaning	Recommended Action
xx,xx,xx Number depends on hardware fault detected.	Communication Interface Fault	Critical Fault	A hardware problem was detected during power-up. If you ignore message and display the EtherNet/IP Communications Scree, the Comm Status displays "Comms hardware fault:" without an error number. The FW revision, serial number and EtherNet/IP address fields are displayed.	Contact technical support to have unit repaired.
770	Buffer overflow	Comm Status	Internal error occurred.	Contact technical support.
771	Buffer overflow	Comm Status	Internal error occurred.	Contact technical support.
1799	Heap Partition empty	Comm Status	Internal error occurred.	Contact technical support.
16387	Comms not started yet	Comm Status	The PanelView has not connected to the network.	Check IP configuration (on the Communication Setup scree) and wait for PanelView to connect to the network.
16388	CIP S/N is not valid	Critical fault.	DC incorrectly configured.	Contact technical support.
16389	Out of buffers	Critical fault.	No buffers are available for read or write operations.	Contact technical support.
16390	An intial write failed	Comm Warning	Write to Logic Controller on Startup was configured and on powerup, the PanelView could not write initial values to a node's data table address. or Write to Logic Controller on Startup was not configured and the PanelView was unable to write a controller. Note: The error is only displayed on the first write attempt.	Check/define data table address in the controller. Check communication connections and node configuation in the application.
16391	PV write failed	Comm Warning	PanelView is communicating with the controller. The data table address does not exist.	Check/define data table address in the controller.
16392	PV write timeout	Comm Warning	PanelView is communicating with the logic controller.	Check connections and node configuration in the application.
16393	PV read fail	Comm Warning	PanelView is communicating with the controller. The data table address does not exist.	Check/define data table address in the controller.
16394	PV read timeout	Comm Warning	PanelView is not communicating with the controller.	Check/define data table address in the controller.
16397	CN object received a reset request	Comm Warning	An Ethernet object reveived a reset request from a device on the network.	The PanelView does not support network resets.
16398	The Connection Originator is indicating it is in Program Mode	Comm Warning	The logic controller is offline (in Program Mode). The COMM LED on the Configuration Mode menu is off.	Place the logic controller in run mode to resume communication.
16399	A fatal CPU fault occurred	Critical Fault	A fatal CPU fault occurred.	Contact technical support.
16401	The RAM check failed	Critical Fault	RAM verification failed at startup.	Contact technical support.
16402	The CRC check of the firmware failed	Critical Fault	CRC verification failed at startup.	Contact technical support.
16403	OS startup failed	Critical Fault	Operating system failed to start.	Contact technical support.
16404	PV Client Task Fault	Critical Fault	Internal error has occurred.	Contact technical support.
16405	Invalid preset information received from motherboard.	Critical Fault	Internal error has occurred.	Contact technical support.
16406, 16407	Connection with Addr or scan rate invalid or no connection being attempted.	Critical Fault	Internal error has occurred.	Contact technical support.
16408	No buffers available for read operation	Critical Fault	Internal error has occurred.	Contact technical support.
16409	DC couldnt send out the write request in time.	Critical Fault	Too many write operations are occurring.	Contact technical support.
16410	Too many clients attempted to connect to server	Critical Fault	Internal error has occurred.	Contact technical support.
16411	XS-WD creation error	Critical Fault	Internal error has occurred.	Contact technical support.
16412	XS-WD start error	Critical Fault	Internal error has occurred.	Contact technical support.
16413	Enet addr is not valid	Communication Warning	The EtherNet address for a device on the EtherNet/IP network is invalid.	Contact technical support.
16414	Duplicate IP address detected	Critical Fault	The PanelVIew has the same IP address as another device on the EtherNet/IP network.	Change the IP address of the PanelView (on the Communication Setup screen) so that is unique on the network.
16415	Unknown error detected	Communication Warning	An operating system message has occurred.	Contact technical support.
16416	No network link	Critical Fault	Communications has not been established with network.	Check Ethernet cable.
16417	DHCP/BootP Enable failed	Communication Warning	The DHCP/BootP Enable server failed to allocate an IP address, subnet mask and gateway address to the PanelView terminal	Check DHCP/BootP Enable server on your network.
16418	Invalid IP Address or Subnet Mask	Communication Warning	The IP address or the subnet mask of the PanelView terminal is not valid. Important: The Gateway Address cannot be entered at the termina; you must configure this address in the Communication Setup dialog of PanelBuilder32.	Enter a valid IP address and/or the subnet mask of the PanelView terminal on the Communication Setup screen. This error occurs if the downloaded application has DHCP/BootP enabled and it is then disabled at the terminal. On a restart, the terminal will not have the necessary information (IP Address, Subnet Mask, Gateway Address) to connect to the network.
16420	Invalid Gateway Address	Communication Warning	The Gateway Address is not valid.	Change the Gateway Address in the PanelBuilder32 software.