PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HEAT EXCHANGER CAP ON CERTAIN C18 AND C32 MARINE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HEAT EXCHANGER CAP ON CERTAIN C18 AND C32 MARINE ENGINES

Usage:

REBE5908-00

Show/hide table

04Mar2010

U-78

A-62

D-71

O-75

TM-4

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HEAT EXCHANGER CAP ON CERTAIN C18 AND C32 MARINE ENGINES
1379		PI31725

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31725" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31725" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
30Sep2010	31Mar2011

PROBLEM

Show/hide table

The heat exchanger cap needs to be replaced on certain C18 and C32 Marine engines. The engines listed in this service letter were shipped from the factory with the incorrect cap. This incorrect cap does not have a secondary seal and will leak.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
*****Group 1*****
C18	GEN00199, 204-205, 207, 210-214, 216, 218, 221, 263, 273-276 GES00150, 163, 182, 186, 188-193, 201, 203, 205-207, 209 JKX00225-00273, 277 MGS00812, 821-852, 856-858, 873-875, 884-885, 887-891 PLE00249, 352, 362, 366, 371, 374, 592, 604 T2P00561, 569, 583, 585-586, 598, 603, 605-606, 608-616, 618-625, 627-629, 631-632, 634, 636-638, 640-641, 643, 648, 651-653, 655-662, 667-668, 671-672, 678-679, 681, 683-684, 686-688, 694, 703-704, 708-710, 713, 718, 720-721, 733-734, 737-738, 744-746, 748, 751, 754-756 WKB00374-00376, 384-385, 388, 399, 401-404, 408-409, 411, 417, 419-420, 422-425

Show/hide table

*******Group 2*******

C32

RNX00233, 245-247, 250, 252, 254-256, 265, 267-279

RNY00529-00531, 533-539, 541-542, 544, 546-547, 549, 551-554, 556-558, 564, 566-572, 574-578, 580-593, 595-602, 606, 609-610, 613, 617-619, 621, 624-633, 635-642, 644-665, 667, 672, 674-681, 683, 686-689, 695, 697-698, 700, 702, 706-709, 711-721

RNZ00102, 174, 184-186, 197, 199, 214, 217, 219-220, 222-223, 225-231, 233-235, 237-250, 252-253, 255, 257-261, 263-270, 272-274, 276-290, 292-294, 296-304, 306, 308-322, 326, 329-330

T3T00130, 241, 381, 383

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
*****Group 1*****
1	1255274	CAP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	1255274	CAP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

To relieve the pressure from the coolant system, turn off the engine. Allow the cooling system pressure cap to cool. Remove the cooling system pressure cap slowly in order to relieve pressure.

Remove the existing 036-4022 Cap from the heat exchanger. Check the heat exchanger neck surface that seals the filler cap to be sure it is clean. This surface must be clean. Replace with the 125-5274 Cap.

Show/hide table

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 0.5-hour job for Group 1

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 0.5-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HEAT EXCHANGER CAP

MODELS INVOLVED - C18 and C32 Marine Heat Exchanged Engines

Dear Caterpillar Product Owner:

The heat exchanger cap needs to be replace on the products listed below. The existing cap can leak. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 04Mar2010 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 04Mar2010 Service Letter