PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
Usage:
TEBE8886-11
Show/hide table
| 11Mar2019 |
| (Revised 17May2019) |
U-118
A-91
D-96
O-99
Show/hide table
| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS |
|
| 7606 7610 7620 753S 0372 7565 1000 7000 | PS46150 |
|
Show/hide table
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46150" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
| NOTE: | This Revised Service Letter replaces the 11Mar2019 (Revised 13May2019) Service Letter. Changes have been made to the Affected Product, Parts Needed, and Rework Procedure. |
Show/hide table
TERMINATION DATE |
| 31Dec2019 |
PROBLEM
Show/hide table
| PL121/321s will stop sending data after April 6th, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| 120H | 4MK00782 |
| 12G | 3PL01151 3WC01710 61M10547 |
| 12H | 4ER00972-00973, 985, 1109, 1337, 1381 |
| 140G | 72V06393, 14128, 15582, 16365, 16479 |
| 140H | 2ZK00763, 1738, 1896, 2819, 3605, 4123, 4182, 7486 5HM02523, 3273, 3573 9TN01294 APM00297, 412, 461, 883 CCA01002 XZH01510 |
| 143H | APN00999, 1011 |
| 14H | 7WJ00720, 950 |
| 16H | 6ZJ00460, 571, 650, 709, 719, 936 ATS00208, 747 |
| 785B | 6HK00290 |
| 789 | 9ZC00278 |
| 950G | 3JW01122 5FW01529 5MW01281 |
| 953C | 2ZN02395 |
| 963C | BBD01220 |
| 963D | LCS00444 |
| 966E | 35S03171 99Y06257 |
| 966F II | 1SL01088 |
| 966G | 8XW00738, 884, 954 |
| 966G II | ANZ00901 |
| 966H | A6D01352 A6J00326 |
| 966K | TFS00194 |
| 972G | 7LS00293 |
| 972G II | AWP00224, 261 |
| 980C | 63X05498 |
| 980F | 5XJ00482 8CJ01306 |
| 980G | 2KR03027, 3497, 4056, 4371 |
| 980H | JMS01140, 1412 |
| D5M LGP | 3DR00286 |
| D5N LGP | CKT00309 |
| D5N XL | AGG00302 |
| D6H | 4YF00611 |
| D6K LGP | DHA00397 |
| D6M XL | 3WN00867 |
| D6N XL | AKM02310 |
| D6R LGP | 9PN01315, 1731 |
| D6R XL | 5LN02624, 3425, 3608 6MR00508 |
| D6T LGP | JRW00711 |
| D7G | 92V08351 |
| D7R | 2EN00717 |
| D7R II LGP | ABJ00518 |
| D8R | 7XM03964, 4822 9EM07696 T5X00460 |
| D8T | KPZ01656 |
Show/hide table
| *******Group 2******* | |
| 120H | 2AN00314, 341 CAF00633 |
| 120K | JAP00191, 1318, 1533, 1599, 1686, 1697, 4283, 4300, 4711-4712, 4885, 5722-5725, 5735, 6077, 6175-6176, 6567, 6598, 6660, 6705, 6719, 6725-6727, 6733, 6797, 6803, 6813, 6820 SZN01767, 1777, 1833, 1879, 1886, 1905, 1949, 1953, 1956, 1961-1962, 1982, 1987, 2003-2004, 2006, 2023-2024, 2026, 2031, 2065, 2089, 2182-2183, 2210, 2234, 2239, 2254, 2266, 2270, 2279, 2288, 2322, 2324, 2337, 2357 |
| 120M | B9C00445, 503, 576, 1215, 1231-1232, 1235, 1237, 1246, 1248, 1253, 1275, 1278 B9N00222 B9W00135, 151, 157 D9W00111, 164 |
| 120M 2 | M9C00209, 368, 398, 458, 476, 486, 500, 522 M9H00260, 296-297, 299-300, 302-304, 306-308, 310, 324, 326-327, 330-331, 338, 340, 342, 350-351, 353 R9N00102, 135, 173, 175, 178-179, 184-185, 187, 201, 203 R9W00135, 144-145, 153, 162-164, 166, 169-170, 172, 176, 181, 183 |
| 12H | 4XM02692 AMZ01139 CBK01691, 1715, 1756 |
| 12K | JJA00465, 3084, 3120, 3143, 3149, 3159, 3163, 3174, 3182, 3188, 3194-3195, 3197, 3199, 3204 SZP00229, 440, 507, 556, 565, 582, 620 |
| 12M | B9200138, 147, 149, 151, 176, 181, 186-187, 199, 203-204, 225, 230, 236, 239, 248-249, 256, 263, 268, 271, 273, 285, 291, 335, 337-338, 345-346, 521 B9F00097, 144, 164, 412, 471, 586, 588, 610, 629, 631-633, 635-636, 638-639, 643, 650, 768 |
| 12M 2 | F9B00153, 182, 185, 188, 191-193, 196, 199, 201, 213-214, 218-219 F9M00255, 378-380, 392, 397-400, 411, 424, 434, 436, 443, 446, 458, 471-472 R9P00108, 143, 167-168, 181, 184, 187, 193-194 R9S00205, 207, 212-213, 234, 239, 250-251, 262-264, 277, 279, 304, 316-317, 320-321, 331, 346, 348-349, 352, 357 |
| 12M 3 | N9B00103, 105-106, 122-126, 130-131, 136, 140-141, 145, 149, 151, 153, 155-158, 160, 165, 169, 173, 175, 177, 183, 199-201, 203-206, 213, 216-217 N9F00111, 127, 158, 160, 163-166, 213, 217, 219-222, 239-240, 242-243, 245, 248, 251-253, 255, 257-259, 262, 274, 277, 283-284, 295, 318, 329-330, 350, 354, 365, 373, 383 N9P00112-00113, 115, 118-120, 126, 131-132, 143 N9R00109, 119, 137, 143, 152, 154, 157, 162 |
| 140H | 2ZK00625 APM00758, 771, 3555 CCA00532, 806, 1497, 2599, 2954, 4033 |
| 140K | JPA00382, 1084, 1429, 1435, 1453, 1477, 3184, 3252, 3280, 3282-3283, 3285, 3287, 3300, 3309, 3333, 3360, 3377, 3379, 3381, 3386, 3400, 3405, 3482, 3502, 3516, 3533, 3566, 3583, 3587, 3612, 3619, 3624, 3637, 3658, 3662-3663, 3669, 3671, 3684, 3686, 3689, 3703, 3711, 3713, 3715-3718, 3740-3741, 3749, 3768, 3780, 3807, 3822, 3824, 3827-3828, 3831, 3838, 3856, 3864, 3867-3868, 3910, 3914-3915, 3948-3949, 3953, 3959 SZL02199, 2309, 2315, 2319, 2341, 2343, 2402, 2526, 2568, 2576, 2662, 2827, 2829, 2838, 2891, 2972, 2977, 3021, 3045, 3068, 3074, 3104, 3150, 3152-3154, 3184, 3215-3216, 3218-3219, 3318-3319, 3384, 3401, 3435-3437, 3451-3453, 3483 |
| 140M | B9D00218, 221, 487, 862, 965, 1144, 1759, 1829, 1920, 1994, 1997, 2228, 2260, 2483, 2628, 2654, 2704, 2714, 2879, 2980-2981, 3305, 3690, 3929, 4177, 4353, 4361-4362, 4500-4501, 4524, 4539, 4541, 4545, 4552, 4564, 4580, 4584, 4597, 4605, 4610, 4627, 4635, 4638, 4643, 4646, 4694, 4706-4707 B9G00150, 179, 183, 198 B9M00251, 424, 545, 690, 795, 897, 1051 D9G01115, 1457, 1499, 1517, 1520, 1583 |
| 140M 2 | M9D00209, 302, 581, 1603-1604, 1606, 1617, 1625-1626, 1635, 1645, 1673, 1676, 1696, 1728, 1734, 1737-1738, 1744, 1754, 1758, 1768-1769, 1771, 1783-1785, 1790, 1794, 1796, 1826, 1830, 1835 M9J00468, 752, 859, 861, 910, 921, 925, 932, 942, 945-946, 948-949 R9G00147, 291-292, 294, 297, 310-311, 320, 323, 334, 341, 344, 363, 366 R9M00207, 291, 295, 301, 377-380, 393, 417, 419, 429, 432, 463, 467, 469, 479, 481, 483-484, 513-514, 519, 524-525, 531, 533, 537, 547-548, 553 |
| 140M 3 | N9D00117, 142-144, 146, 149, 151, 156, 171-172, 212, 214, 252, 254-255, 272-273, 288, 291, 295-296, 299, 301, 304-305, 312, 314, 317, 321, 341-342, 346-347, 349, 355-356, 358-360, 367, 374, 391, 402, 417, 419-421, 431-432, 446, 450, 454-456, 459-460, 462-463, 467, 470, 472 N9G00103, 112, 119, 121-123, 135, 143-145, 148-150, 154, 157, 160, 162 N9J00104-00105, 118, 123, 170, 178-179, 182, 187, 208-209, 213-215, 223-224, 235, 237, 249-250, 252-253, 257, 266, 277, 279, 286, 289, 303, 311-312, 315, 319, 321 N9M00132, 149-152, 179, 184-186, 191-193, 196-197, 208, 215-217, 226 |
| 143H | APN00205, 312 |
| 14H | ASE00623, 1000, 1455, 1997, 2321, 2482 |
| 14M | B9J00183 R9J00131, 138, 177, 701, 703, 713, 1046, 1092, 1094, 1108, 1172, 1178, 1190, 1195, 1199, 1204, 1209, 1219-1220, 1224-1226, 1239, 1241, 1251, 1301, 1318, 1335-1336, 1338, 1463, 1498, 1541, 1544, 1621, 1651 |
| 160H | 2FM00783 ASD00361, 378, 658 CCP00415 |
| 160K | SZM00545, 670 |
| 160M | B9E00133, 320, 1086 B9L00176, 276 B9T00144 D9T00153, 1348, 1360, 1382, 1385, 1396, 1399, 1404, 1408, 1417 |
| 160M 2 | R9L00185, 249, 253 R9T00123, 253-254, 257, 282-284, 292, 318, 321, 325-326, 329-330, 332, 341 |
| 160M 3 | N9E00103, 110 N9K00108, 110, 121-122 N9L00101, 111 N9T00109-00110, 112, 118-119, 129, 137, 140, 142 |
| 163H | ARL00379 |
| 16M | B9H00206, 529, 545, 569, 649, 706, 770, 793 R9H00153, 254, 312, 401, 461, 532, 757, 879, 894, 902, 907, 910, 914, 925, 946, 953, 962, 966, 977, 989 |
| 24M | B9300112, 122 B9K00375 |
| 320E LRR | TFX01362 |
| 335F | KNE00406 |
| 583K | 78V00687 |
| 587T | FAT00490 |
| 651E | 4YR00209 |
| 775G | MJS00302 |
| 785C | APX01107, 1113, 1120, 2305, 2310, 2327-2329, 2332, 2347 |
| 785D | MSY00450, 567 |
| 789C | 2BW00891, 1498 |
| 793C | 4AR00185, 339, 344 ATY00189 |
| 950 GC | M5K00206, 210, 221, 257, 321-322, 330, 334, 375-376, 448, 450, 542, 628, 630, 634, 680, 705, 743, 756, 889, 952-953, 1005, 1046, 1062, 1084, 1104-1105, 1113, 1139, 1147, 1177, 1199-1200, 1205, 1207, 1216, 1218, 1253, 1270-1271, 1273, 1281, 1296, 1324, 1329-1330, 1333-1334, 1375, 1392, 1451, 1459-1460, 1485, 1487, 1540, 1630, 1633-1635, 1637-1638, 1640, 1726, 1751, 1770, 1772-1773, 1842, 1847, 1896-1897, 1900-1901, 1908, 1917, 1921-1922, 1951, 2041, 2114 |
| 950G II | AXX00405, 685, 1022, 1538 BAA00466 |
| 950H | J5J00540 JAD00869, 1157, 1166, 1524 JLX00140, 238, 284, 295-297, 299, 301-310, 319, 324, 331, 336, 338, 340-341, 350, 356, 360, 362, 388, 414, 417, 419, 422-423, 446, 477-478, 515, 555, 557, 564-565, 571, 576, 598, 615, 618, 623, 634, 644, 646, 653, 660, 674, 678, 704, 724, 726, 731, 737, 744, 757, 760-761, 763, 765-766, 768, 772, 777, 794, 805, 824-825, 828-829, 835-837, 839-840, 842-843, 845-847, 857-858, 860, 862-866, 873-874, 877, 879, 886, 896, 899-900, 902, 914-916, 921, 927, 930, 932, 937, 944, 950-952, 955, 963, 973, 990-991, 993, 995, 998 K5K00168, 999, 1002, 1444, 1583, 2047, 2068, 2194, 2264, 2457, 2490, 2509, 2650, 2694, 2717, 2766, 2826, 2881, 2960, 3002, 3193, 3227, 3385, 3485 M1G00185, 856, 1106, 1181, 1556, 1961, 2139, 2961, 3089 MXL01209, 1305, 1311, 1334, 1496, 1501, 1610, 1699 N1A00838, 2323, 3001, 3007, 4114, 5023 |
| 950K | R4A02230, 2428 |
| 950M | EMB00260, 402, 577, 708, 815, 983, 1083 |
| 953C | BBX02275 |
| 953D | LBP00941, 1221, 1274, 1343, 1572, 1596, 1600, 1620, 1639, 1681, 1699-1700, 1721, 1724, 1749, 1775, 1786, 1795-1796, 1815-1817, 1837, 1839, 1841, 1856, 1859, 1862, 1867, 1883, 1889, 1901, 1903, 1905-1906, 1914, 1921, 1925, 1931-1934, 1946, 1951, 1954, 1957, 1960-1961, 1976-1977, 1980, 1996-1999, 2010, 2015, 2022, 2027, 2044, 2051-2052, 2062, 2068-2069, 2074, 2077, 2083, 2085, 2091, 2094, 2096-2098, 2101, 2107, 2109-2111, 2115-2116, 2118, 2121-2122, 2126, 2138, 2143, 2150, 2157-2159, 2162-2165, 2169-2170, 2176-2177, 2184-2185, 2197-2198, 2203, 2214-2215, 2223, 2225, 2231, 2236-2237, 2239, 2241 |
| 962G II | AXY00423 |
| 962H | K6K00451 N4A00459, 468, 891, 2011, 2036, 2039 PCW00305 SSA00245, 247, 250, 253, 260, 266, 271, 278, 283-285, 297, 301, 343, 352, 360-361, 363, 391, 397, 399, 403, 411, 413, 415-416, 422-423, 435-436, 441, 456, 475-476, 483-484 |
| 963D | LCS00776, 779, 879, 1007, 1157, 1162, 1489, 1531, 1916, 2040-2042, 2059, 2162-2164, 2179, 2190, 2253-2254, 2258, 2264, 2270, 2289, 2303, 2325, 2332, 2343, 2354, 2358, 2363, 2365, 2374, 2377-2378, 2386, 2393-2394, 2417, 2436, 2438, 2448, 2453, 2466, 2473, 2486 |
| 966G | 9RS00762 |
| 966G II | ANZ01226 AWZ00144 AXJ00671 |
| 966H | A6D00238, 618, 647, 801, 1283, 1389, 1740, 1852, 2114, 2180, 2183, 2206, 2405, 2522, 2762, 2816 A6G00950, 2663, 5152, 5289, 5921 A6J00343, 487, 1258, 1906, 1939 BJ600591, 696, 812, 837, 909, 1013, 1108, 1111, 1184, 1211, 1284-1285, 1432, 1495, 1630, 1632-1635, 1637-1638, 1640-1644, 1647-1648, 2079, 2107-2109, 2113, 2346 BS600210-00213, 220, 230, 233-234, 238, 241, 243, 246, 248, 250-251, 253, 256, 284, 289, 335, 341, 343-345, 347-348, 351, 385, 387, 399, 406, 440, 442, 474, 501 RYF00429, 446, 574, 1589, 1617, 1620, 1625, 1630, 1650, 1654, 1668, 1689, 1696, 1700, 1712, 1718-1722, 1740-1742, 1748, 1803, 1823, 1837, 1852, 1867, 78004-78006 TAL00777, 1207, 1222 |
| 966K | TFS00423, 862, 864, 1221, 1319 |
| 966M | KJP00754, 889 |
| 966M XE | P6C00350 |
| 972G II | AWP00292, 440, 511, 556 |
| 972H | A7D00378, 487, 610, 651, 741, 780, 790, 801, 848, 861, 900, 921, 928, 950 A7J00508 GTA00344 WXZ00214, 221, 223-224, 226, 241, 253, 255-256, 258, 266-267, 277, 280, 323-325 |
| 972K | Z4W00189, 404, 489, 614, 617 |
| 973D | LCP00121, 211, 358, 388, 396-398, 408, 412, 414, 425, 431-432, 439-440, 460, 470, 474, 480, 488, 490, 498, 500, 503-504, 506 |
| 980F | 8JN00935 |
| 980G | 2KR02010 |
| 980G II | AWH01598, 1821, 2409, 2414, 2513, 2536 AXG00696 AYT00346 |
| 980H | A8J04141 JMS00298, 474, 599, 607, 620, 900, 924, 955, 1015, 1068, 1123, 1184, 1466, 1633, 1680, 1685, 1759, 1973, 1977, 2051, 2175, 2191, 2212, 2320, 2556, 2565, 2586, 2947, 3085, 3173, 3262, 3330, 3344, 3424, 3446, 4018, 4047, 4090, 4166, 4234, 5018, 5133, 5244, 5265, 5272, 5289, 5291, 5305, 5358, 5455-5456, 5654, 5691, 5714, 5810, 5870, 5887, 6033, 6035, 6130, 6192, 6258, 6318, 6413, 6432, 6483, 6485, 6519 KZL00908, 1153, 1205, 1251 MHG00365, 838, 5165, 6081 PF800229, 265, 291, 310, 318, 320-321, 346-347, 376, 384, 394, 433, 459, 463, 525, 530, 536-538, 578, 597, 665, 697, 701 |
| 980K | GTZ00262 W7K00543, 669, 739, 781, 809, 1096, 1205, 1730 |
| 980M | KRS00344, 407 |
| 993K | Z9K00313 |
| D5N LGP | AKD02208 |
| D5N XL | AGG01658 |
| D5R XL | D5X00169 |
| D6K 2 | MXK00113-00114, 165, 167, 172-173, 178, 182-184, 187-189 RPR00116, 121, 124, 133, 137-138, 144, 147, 156, 164, 184, 190, 192, 198, 204, 231, 242-246, 253-255, 257, 259, 265, 267, 273-274, 277, 279, 281, 285, 301, 307, 309, 311, 314, 326, 332-333, 335-336, 338-339 |
| D6K 2 LPG | RST00627, 777, 785, 790, 878, 914, 949-951, 958, 964-965, 970, 981, 988, 1004, 1020, 1022-1023, 1036-1037, 1042, 1046, 1051, 1061, 1068, 1075-1076, 1078, 1092, 1102-1103, 1106, 1119-1120, 1138, 1141-1142, 1151-1152, 1164, 1184-1186, 1195-1197, 1202, 1204, 1208, 1210, 1213, 1215-1216, 1220, 1227-1228, 1231, 1240, 1243, 1249, 1267, 1269-1270, 1274, 1277-1279, 1282, 1303, 1305, 1307, 1323, 1326, 1330, 1337, 1339-1343, 1349, 1356, 1358, 1364, 1368, 1371, 1394, 1398, 1403, 1405, 1410, 1442, 1445, 1448, 1453, 1464, 1470, 1482, 1484, 1494, 1500, 1504, 1524, 1526, 1533-1534, 1538, 1542, 1547, 1551-1552, 1558, 1592-1593, 1603, 1606, 1615, 1617, 1626, 1631, 1644, 1646, 1657, 1661, 1667, 1675-1677, 1679, 1681, 1685, 1701, 1704-1705, 1713-1715, 1724, 1730, 1735, 1738, 1742, 1744-1745, 1748, 1753-1755, 1758, 1768, 1784, 1790-1791, 1795-1799, 1802-1803, 1817, 1838, 1847, 1849, 1860, 1878, 1887, 1899, 1906, 1909, 1913, 1915-1919, 1923, 1925-1926, 1929, 1934, 1946, 1954, 1960, 1979, 1984, 1990, 1993, 1997-1998, 2008, 2013, 2017-2018, 2022-2023, 2025, 2028-2029, 2037, 2050, 2055-2056, 2059, 2063, 2068, 2070, 2076, 2085, 2095, 2108-2109, 2113-2116, 2118, 2125, 2128-2129, 2133, 2139, 2142-2143, 2146, 2148, 2154, 2171, 2185-2186, 2188, 2190 |
| D6K 2 XL | WMR00491, 507-508, 516, 525, 603, 639, 650-651, 657, 662, 667, 670, 675, 680, 685-687, 691, 694, 699, 703, 706, 719, 732, 736, 739-741, 750, 757, 763, 777, 787, 797, 804-805, 807, 810-811, 815-816, 819, 826, 830, 835, 841, 846, 865, 881, 884, 890, 894-895, 916, 924, 936-938, 941, 945, 950-951, 956, 958, 971, 973, 976, 983-985, 987, 994, 1009-1010, 1012, 1020, 1041, 1067, 1076, 1080, 1082, 1089, 1092, 1096, 1098, 1101, 1103-1104, 1106-1107, 1109, 1112, 1114, 1124-1125, 1127-1129, 1133, 1135, 1150, 1152-1153, 1155-1156, 1158-1159, 1173, 1183, 1185-1186, 1189, 1198, 1200, 1210 |
| D6K LGP | DHA00510, 603, 831, 913, 1267, 1569, 2121 |
| D6K XL | FBH00389, 1319, 1354, 1980, 2318, 2581 |
| D6N LGP | ALY01377, 1796, 2003, 2108, 2236, 2373, 2865 DJY00207, 401, 919, 1016, 1164, 1283, 1316, 1504, 1726 GHS00248, 1015, 1137, 1193, 1390, 1614, 1636, 1842-1843 PBA00403, 591, 1130, 1140, 1169, 1171, 1210, 1587, 1589, 1598, 1642, 1653, 1661, 1693, 1717, 1719, 1733, 1739, 1760, 1765, 1796, 1851, 1854, 1885, 1887, 1937, 1975, 1983, 2005, 2013, 2032, 2045, 2054, 2056, 2063, 2104-2107, 2115, 2130, 2135, 2148, 2157, 2170-2171, 2173, 2178, 2222, 2224, 2228, 2235, 2239, 2243, 2264, 2275, 2281, 2290, 2306, 2308, 2323, 2350, 2357, 2359, 2369, 2374, 2381, 2383-2384, 2386, 2406, 2408-2409, 2415, 2419, 2422, 2440, 2451, 2457, 2467-2469, 2494-2495, 2512, 2515, 2536, 2545, 2549, 2555, 2594, 2605, 2621-2622, 2627, 2633, 2637-2638, 2646, 2666-2667, 2669, 2698, 2703, 2706, 2709, 2712, 2716, 2748, 2757, 2762, 2800, 2802, 2805, 2817, 2821, 2847, 2863, 2866, 2870, 2873, 2877, 2884, 2887, 2900, 2924, 2956, 2960, 2978, 2981, 2989, 3025-3026, 3043, 3058, 3068, 3070, 3073, 3080-3081, 3084, 3118, 3130, 3140, 3147, 3164 |
| D6N LGP OEM | SC600115, 117-118, 133-135 |
| D6N XL | CBJ00418 CCK00701 DJA00279, 409, 416, 503, 556, 606, 774, 794, 868 JAH00237, 330, 349 LJR00337, 465, 501, 695, 976-977, 1121, 1132, 1182, 1199, 1213, 1236, 1243, 1246, 1249, 1266, 1270, 1278, 1299, 1313, 1343, 1393, 1397, 1400, 1412, 1428, 1465-1466, 1490, 1505, 1511-1512, 1525, 1527, 1544-1545, 1548, 1551, 1554-1555, 1557, 1561, 1563-1564, 1567, 1578, 1580, 1588, 1591, 1594, 1604, 1610, 1612, 1634-1635, 1642-1644, 1648, 1650, 1653, 1656 MLW00171, 505, 701, 711 PER00483, 508, 517, 529, 551-552, 554, 559-560, 573, 575, 578, 592, 619, 626-627, 630, 632, 662, 671, 673, 699, 703, 714, 717, 720, 741, 743, 746, 754, 759, 762, 777, 801-803, 817, 826, 829, 837, 842, 844, 846, 851, 860, 864-865, 872-873, 885, 899, 905, 913, 915-916, 919-920, 922, 925, 932, 935, 937, 951, 974, 977, 980, 985, 988, 992, 994, 1020, 1024-1026, 1040-1041, 1046-1049, 1051, 1054, 1061, 1074, 1095, 1099, 1106, 1109, 1122, 1128, 1130 |
| D6R II LGP | ADE00493, 856, 1007 BNC00319 BPZ00511 |
| D6R II XL | AAX00443, 1321 |
| D6R III | GMT00271 |
| D6R III LGP | WRG00433, 627, 857 |
| D6R III XL | EXL00301 |
| D6R III XW | MRT00435 |
| D6R IIIP LGP | WCB00137 |
| D6R X | S6X00167 |
| D6R XL | JEN00262, 361 |
| D6R XL X | S6T00751, 862 |
| D6T | SMC00209, 357, 1602, 1619, 1629, 1649-1650, 1655, 1675, 1683, 1693-1695, 1718, 1726-1728, 1752, 1762, 1768-1770, 1777, 1785-1786, 1792, 1795, 1801, 1808, 1810, 1812, 1814, 1833-1835, 1849-1852, 1855-1857, 1876-1877, 1882, 1884, 1892, 1898-1899, 1904, 1906-1907, 1910, 1919 |
| D6T LGP | HTZ00256, 271, 280, 283, 289, 291, 294, 301-302, 304, 306, 318-320, 331, 333, 336, 338, 341-344, 347-348, 354-355, 358-359, 363, 378, 401, 406, 418, 420, 427, 429, 436, 438, 440, 445, 449, 460, 473, 480, 483, 496, 500-501, 505, 507-508, 513, 515, 524, 529, 540, 543-544, 560 KJL00485, 606, 697, 801-802, 952, 1059, 1099, 1153, 1240, 1266, 1281 LKJ00248, 536, 633 SGT00199, 216, 252, 264, 274-275, 287, 307, 315, 350, 365, 395 ZJB00210, 223, 337, 355, 468, 1089, 1105, 1343, 1395, 1408, 1415, 1445, 1469-1470, 1543-1544, 1556, 1561, 1564, 1585-1586, 1635, 1654, 1669, 1672-1673, 1678, 1693, 1702, 1712 |
| D6T LGP OEM | PLR00630, 662, 678-679, 681, 684-685, 687, 695, 718-721 |
| D6T LGP PAT | KSB00231, 351, 363, 393, 426, 1450, 1509, 1550-1552, 1585-1587, 1606, 1615, 1633, 1652, 1658-1660, 1674, 1686, 1700, 1702, 1706, 1714, 1724, 1731, 1734, 1748, 1804, 1813, 1815-1817, 1821, 1823, 1825, 1869, 1907, 1910, 1917-1918, 1920, 1928, 1931, 1965, 1972, 1976, 1996-1997, 1999-2000, 2008-2009, 2018 RAD00335-00337, 339, 341, 348, 357, 363, 372, 375, 378, 381, 389, 392, 401-402, 409-412, 414, 430, 433, 437, 439, 444, 460, 462, 464, 472, 475, 480, 494-495, 497, 525, 541, 543, 545-546, 561, 573, 582, 589, 596, 598, 600, 609, 616, 619, 624-625, 629-630, 635-637, 643, 646, 649, 653, 658, 660, 663, 668, 682-683, 687, 692-693, 706, 714-715, 717, 720-723, 727, 736-737, 739, 749, 754-755, 758-759, 763, 782-783, 785, 790-791, 798-799, 801, 807, 810, 812, 821, 824, 830, 833, 837, 839, 852, 858, 860, 866, 875, 877, 879, 883, 887, 889-890, 894-895 |
| D6T P LGP | WCG00344, 458, 75002 |
| D6T P XW | DJG00414, 471 RLW00244 |
| D6T XL | GCT00744, 917, 951, 2001, 2071, 2075, 2147-2148, 2177-2178, 2199, 2201, 2217, 2224-2225, 2244-2245, 2249-2250, 2257-2258, 2264, 2271, 2286-2287, 2290, 2300, 2323-2325, 2327, 2339, 2364, 2370-2371, 2402, 2416, 2429, 2432-2434, 2441, 2457-2458, 2464, 2474, 2478-2480, 2484, 2486, 2489, 2500, 2502-2503, 2507, 2513, 2525, 2530, 2533, 2536, 2540, 2545, 2549-2550, 2554, 2558, 2562, 2565, 2571-2572, 2575-2580, 2583, 2586, 2597, 2603, 2613, 2615, 2618-2619, 2621-2624, 2636, 2639-2640, 2644, 2646-2648, 2655-2657, 2660-2661, 2670, 2673, 2675, 2680, 2688, 2690, 2694, 2696-2697, 2699-2701, 2703, 2706, 2721, 2724, 2727, 2733, 2735, 2737, 2755, 2759-2762, 2764, 2769, 2774-2775 GMK00263, 300, 323, 783, 1332, 1369, 1407, 1416-1417, 1430, 1456-1457, 1462, 1486, 1494, 1498, 1500, 1537, 1553, 1573, 1576, 1591, 1610, 1626, 1652 KMR00202, 211, 222-223, 232-233, 238-239, 242, 246, 249, 253, 260-261, 271, 274, 284-285, 287, 292, 302, 305-307, 309, 311, 313, 315, 317, 324, 332, 334, 337, 347, 350, 358, 368-370, 374, 377, 379, 381-382, 386, 398, 403, 415, 426, 429, 431, 436, 440, 444, 447, 449-450, 453-455, 457, 463, 465-466, 474-475, 478, 484, 488-490, 496, 502, 508-509, 513-514, 516, 518, 521 LAE00887 LAY00872, 887, 1066, 1090, 1273, 1298, 1407, 1431, 1532 MEL00138 |
| D6T XL PAT | DTD00198, 226, 257, 265, 1224, 1242, 1248-1249, 1251, 1253, 1263-1264, 1274, 1280, 1288, 1290, 1292, 1299, 1302, 1309 WES00278, 285, 289, 296, 301, 303, 305, 307-308, 312, 320-321, 326, 338, 340-341, 343-344, 346, 348, 351, 355-357, 362, 373, 376, 381 |
| D6T XW | SKL00654, 711, 719 SLJ01189, 1196, 1201, 1209, 1228, 1234, 1237, 1269-1270, 1276, 1279, 1283 TMY00227, 230-231, 236, 238, 245, 257, 259, 276, 284, 286, 288, 290, 293-294, 311-312, 318, 322, 324-325 |
| D6T XW PAT | RCW01139, 1253, 1398, 1403, 1407, 1409, 1411, 1413, 1419-1420, 1437, 1450, 1452, 1454-1455, 1457, 1460-1461, 1463, 1472, 1478, 1493, 1496, 1508, 1561-1565, 1580-1581, 1583, 1593, 1598-1599, 1604 WRN00303-00304, 308, 314, 322, 328-329, 334, 337, 343, 347, 370-371, 378, 388, 390, 393-395, 397, 399-400, 404-405, 409, 411, 417-419, 422, 426-427, 430, 433, 436, 447, 453, 455, 457, 460, 466, 470, 476, 486, 493, 495-496, 499-500, 505-506, 510-511, 519, 521, 523, 525, 527, 534 |
| D7E | HKA00434 MDB00121, 215, 253 TAN01343, 1351, 1367, 1373, 1381 |
| D7E LGP | SSH00307-00308, 316, 320, 350, 355, 358 TJA00445, 1123, 1125, 1164, 1209, 1244, 1250, 1260, 1262, 1264, 1268-1269, 1271, 1273 |
| D7R | 2EN00788 DSH00414, 419, 450 R7B00166, 171, 176, 180 |
| D7R II | AEC00779, 1698 BRM00840, 1074 |
| D7R II LGP | ABJ01698 |
| D7R II XR | AGN01821, 1904 |
| D7R LGP | 3DN75003-75004 |
| D8R | 7XM02157 MEJ00256-00259, 261 |
| D8R II | 6YZ00426, 1955 AKA01003 |
| D8T | FCT01024, 1265, 1352, 1429, 1495 FMC00224, 356, 366, 388, 474, 484, 513, 627 J8B04711, 4717, 4790, 4796, 4801, 4970, 4979-4980, 4995, 4997, 5038, 5110, 5165, 5179, 5192, 5198 KPZ03549, 3576, 3881, 3908, 3910 MLN00483, 520, 1648, 1991-1992 |
| IT62H | M5G00663 |
| PL61 | WGS00533, 556, 590, 608, 643-645, 651, 657-658, 667-668, 676, 697, 711, 720 |
| PL83 | KSD00295-00297, 300, 302, 304 |
| PL87 | KKJ00282, 287 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 5263054 | PL240B Cell Radio Field Install Kit |
| 1 | 5798995 | PL121 Satellite Radio Software |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 5323753 | Cable As - 14-pin Svc Port (Alternate to 532-3754) |
| 1 | 5323754 | Cable As - 9-pin Svc Port |
| 1 | 5325452 | Cable As - 12-pin PL-Ready (Alternate to 532-3754) |
| 1 | 5360072 | Harness As - 9-Pin Y-Harness (Optional) |
| 1 | 5368838 | Cable As - 8-pin PL-Ready (Alternate to 532-3754) |
| 1 | 5416385 | PL542 Cellular Radio Software |
| 1 | 5429452 | Harness As - 14-Pin Y-Harness (Optional) |
| 1 | 5493131 | PL542 Cell Radio Field Install Kit |
| 1 | 5798995 | PL121 Satellite Radio Software |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| Refer to the attached Rework Procedure. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
| *******Group 1******* | ||||||
0-720 mo |
||||||
| NOTE: This is a 3.0-hour job for Group 1 | ||||||
| NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
Show/hide table
| *******Group 2******* | ||||||
0-720 mo |
||||||
| NOTE: This is a 3.0-hour job for Group 2 | ||||||
| NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| Group Number 1 |
| There are 2 repair options in this rework procedure. Repair option #1 is to update the firmware on the PL121 satellite radio. Repair option #2 is to replace the PL121 satellite radio with a PL240B cellular radio. NOTE: Only perform one of these repair options. . |
| ********** Repair Option #1: Update PL121 software ********** Before going to the Customer Site: 1. Refer to RENR7911 Testing and Adjusting Guide, section ?Electronic Control Module (ECM) ? Flash Program", for all tools required to perform the PL121 flash, as well as familiarity with the process. Note: Cat Electronic Technician (Cat ET) 2019A must be used. 2. Review training materials available for this process, available at ?https://dealer.cat.com/connectivityoffer? under the tab for ?Technical Training?. Note: Information provided here will have required training for this process through videos and detailed work instructions. Suggest printing the work instructions as a reference when performing the repair at the machine. 3. Download software part number 579-8995 from SISWeb. At the Machine (PL121): Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product. Note: If assistance if needed to update software on the Product Link device, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2. 4. Using a Serial Service Cable, 245-7310, and USB-to-Serial Adapter, 370-8059, connect to the asset?s 3-pin PL121 Service Connector. 5. Navigate to the ?Current Totals? screen under the ?Information? menu in Cat ET and note the current Service Meter Hours. Note: In some instances the Service Meter Hours have been known to roll back to a number either 0, or some other non-zero number that is less than current Service Meter Hours. This step is critical to ensure that hours can be reset manually after the flash if this occurs. 6. Navigate to the ?Product Link Flash? screen under the Service menu in Cat ET, then update the PL121 Radio software to the new file, 579-8995. Note: Once the update is complete wait at least one minute before proceeding. 7. Turn the asset?s Key Switch off and wait at least 5 minutes to ensure that the PL121 completely shuts down. 8. Turn the asset?s Key Switch on and reconnect Cat ET. 9. Navigate to the ?Current Totals? screen under the ?Information? menu in Cat ET and verify that the Product Link still shows the correct hours. 10. If the hours are correct the procedure is complete. If the hours are not correct, then proceed to step 11. 11. Select the ?Change? button at the bottom of the screen and set the hours in the Product Link to the desired value (recorded at start of procedure) 12. Ensure that the hours on the PL121 are correct. . |
| ********** Repair Option #2: Replace PL121 satellite Radio with PL240B Cellular Radio ********** Before going to the Customer Site: 1. Refer to M0081260 installation instructions for all tools required to perform the radio installation. At the machine: Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product. 2. Locate the existing Product Link PL121 device and completely remove prior to installing the Product Link PL240B radio system. Note: Complete removal of an existing PL121 is required along with properly sealing and securing unused wiring. If the PL121 is left on-board and accidently re-enabled by the customer, or another service technician, then conflicting information will get sent from both the old and newly installed device to the back office. Note: If assistance if needed to update software on the Product Link device, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2. 3. Perform M0081260 installation instructions in full for the Product Link radio system. 4. Make sure to follow the entire process until the device performs a successful communication check. NOTE: The comm check will have to be performed from the back office through the Dealer Service Portal, as it cannot be done from the machine. 5. If the device is not communicating, refer to UENR6983 to troubleshoot the PL240B installation. Please complete a successful communication check before leaving the machine. 6. Power Up the machine and let it run. Registration can be done remotely using CAT Activate Phone application. Open Cat Activate and Scan the QR code or search the radio SN. Follow the setup steps on the CAT activate app to set Product ID and Subscription level. For additional instruction on using the CAT activate app please refer to M0077270. Note: If subscription assistance is needed, the PL administrator may leverage Cat Connect Support services to subscribe assets. Please submit assets to be subscribed via email using the template below. The template is available for download at ?https://dealer.cat.com/connectivityoffer? under the Dealer Toolkit tab. Cat Connect Support can be reached via phone (866 228 2111 - toll free US & Canada or +1 513 830 1809 - international) or email (CatConnectSupport@cat.com). |
| Group Number 2 |
| There are 2 repair options in this rework procedure. Repair option #1 is to update the firmware on the PL121 satellite radio. Repair option #2 is to replace the PL321 satellite radio with a PL542 cellular radio. NOTE: Only perform one of these repair options. . |
| ********** Repair Option #1: Update PL121 software ********** Before going to the Customer Site: 1. Refer to RENR7911 Testing and Adjusting Guide, section ?Electronic Control Module (ECM) ? Flash Program", for all tools required to perform the PL121 flash, as well as familiarity with the process. Note: Cat Electronic Technician (Cat ET) 2019A and an updated Comm Adapter must be used. 2. Review training materials available for this process, available at ?https://dealer.cat.com/connectivityoffer? under the tab for ?Technical Training?. Note: Information provided here will have required training for this process through videos and detailed work instructions. Suggest printing the work instructions as a reference when performing the repair at the machine. 3. Download software part number 579-8995 from SISWeb. At the Machine (PL321): Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product. Note: If assistance if needed to update software on the Product Link device, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2. 4. Using a Comm Adapter connect to the machine?s Service Port and start Cat ET. 5. Download a Product Status Report and store on your computer. Make note of the Service Meter Hours. Note: In some instances, the Service Meter Hours have been known to roll back to a number that is either 0 or some other non-zero number that is less than current the Service Meter Hours. This step is critical to ensure that hours can be reset manually after the flash if this occurs. 6. Navigate to the ?Subsystem Module Programming? page under the Service menu, then update the PL121 Radio software to the new file, 579-8995. Note: Once the update is complete wait at least one minute before proceeding. Note: It is not recommended to update the PL300 software at the same time as the PL121, as this can cause the PL121 software to not report properly. If the PL300 software is outdated, and you are voluntarily planning to update the PL300 software during the same machine visit, please wait to until after the 5 minute key switch off period shown in step 7 before updating the PL300 software. 7. Turn the asset?s Key Switch off and wait at least 5 minutes to ensure that the PL321 completely shuts down. 8. Turn the asset?s Key Switch on and reconnect Cat ET. 9. Go to the ?Service? Menu and select ?Synchronize Service Hour Meters? and verify that the Product Link still shows the correct hours in the ?Total Operating Hours? column. 10. If the hours are correct the procedure is complete. If the hours are not correct, then proceed to step 11. 11. If Product Link is the ?Master? then press the ?Set Master Hours?? at the bottom of the screen and update the hours to the correct operating hours for the machine. If an ECM other than Product Link is the ?Master? then press the ?Synchronize? button at the bottom of the screen. 12. Ensure that the hours on the PL121 are correct. . |
| ********** Repair Option #2: Replace PL321 satellite Radio with PL542 Cellular Radio ********** Before going to the Customer Site: 1. Refer to M0077632 installation instructions for all tools required to perform the radio installation. Note: The PL542 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image 2.3.1. Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image 2.3.2. If any differences are noticed then move sockets in the machine harness plug as needed in order to make the proper connections. Note: A ?Product Link(TM) Pro Series PL542 Machine Compatibility Reference? is available showing for most machine models the necessary harness used for a PL542 installation. The web link is: ?https://dealer.cat.com/PL/PL542InstallationRef?. This link is case sensitive so you will need to type in the link exactly as shown. . |
 |
| Image2.3.1 |
 |
| Image2.3.2 |
| At the machine: Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product. 2. Locate the existing Product Link PL321 device and completely remove prior to installing the Product Link PL542 radio system. Note: Complete removal of an existing PL321 is required along with properly sealing and securing unused wiring. If the PL321 is left on-board and accidently re-enabled by the customer, or another service technician, then conflicting information will get sent from both the old and newly installed device to the back office. Note: If assistance if needed to update software on the Product Link device, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2. 3. Perform M0077632 installation instructions in full for the Product Link radio system. 4. Make sure to follow the entire process until the device performs a successful communication check. 5. If the device is not communicating, refer to M0079294 to troubleshoot the PL542 installation. Please complete a successful communication check before leaving the machine. 6 Register the device using CAT Activate Phone application. Open Cat Activate and Scan the QR code or search the radio SN. Follow the setup steps on the CAT activate app to set Product ID and Subscription level. For additional instruction on using the CAT activate app please refer to M0077270. Note: If the Product ID or the Machine SN is not set on the device, the device will register as its own Serial number. Note: If subscription assistance is needed, the PL administrator may leverage Cat Connect Support services to subscribe assets. Please submit assets to be subscribed via email using the template below. The template is available for download at ?https://dealer.cat.com/connectivityoffer? under the Dealer Toolkit tab. Cat Connect Support can be reached via phone (866 228 2111 - toll free US & Canada or +1 513 830 1809 - international) or email (CatConnectSupport@cat.com). 7. The PL542 radio device may not have the latest software on-board. Please use Caterpillar's Product Support Customer Relations Management (PSCRM) system to create a ?System Technology? event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use ?FOTA Request? and the PL542 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to Caterpillar. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE JOYSTICK HANDLE ASSEMBLY ON CERTAIN D9T, D10T, AND D11T TRACK-TYPE TRACTORS, 814K, 824K, 834K, 844K, AND 854K WHEEL DOZERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE JOYSTICK HANDLE ASSEMBLY ON CERTAIN D9T, D10T, AND D11T TRACK-TYPE TRACTORS, 814K, 824K, 834K, 844K, AND 854K WHEEL DOZERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 793F, 794F, AND 795F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 793F, 794F, AND 795F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 532-8727 OR 20R-8235 ENGINE OIL PUMP ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 532-8727 OR 20R-8235 ENGINE OIL PUMP ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM KICKOUT SWITCH BRACKET ON CERTAIN PL83 AND PL87 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM KICKOUT SWITCH BRACKET ON CERTAIN PL83 AND PL87 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING CENTER CHAIN GUARDS ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR REPLACING CENTER CHAIN GUARDS ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE CONTROL VALVE ON CERTAIN 980L, 980M, AND 982M WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE CONTROL VALVE ON CERTAIN 980L, 980M, AND 982M WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE NEW BRAKE PUMP DISCHARGE TUBES AND SETTING THE TIMING ON THE BRAKE COOLING PUMP ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE NEW BRAKE PUMP DISCHARGE TUBES AND SETTING THE TIMING ON THE BRAKE COOLING PUMP ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ACCESSORY DRIVE LIP SEAL ON THE ENGINE ON CERTAIN 793, 793B, 793C, AND 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ACCESSORY DRIVE LIP SEAL ON THE ENGINE ON CERTAIN 793, 793B, 793C, AND 793D OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 443-8879 SPACERS AND 443-8878 RINGS FROM DEALER PARTS STOCK INVENTORY PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 443-8879 SPACERS AND 443-8878 RINGS FROM DEALER PARTS STOCK INVENTORY
PRODUCT SUPPORT PROGRAM FOR IMPROVING THE TRANSMISSION FILTER SERVICEABILITY ON CERTAIN 793D LARGE MINING TRUCKS PRODUCT SUPPORT PROGRAM FOR IMPROVING THE TRANSMISSION FILTER SERVICEABILITY ON CERTAIN 793D LARGE MINING TRUCKS
PRODUCT SUPPORT PROGRAM FOR THE TRANSMISSION ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR THE TRANSMISSION ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CONNECTOR FOR THE TORQUE CONVERTER FILTER BYPASS SWITCH ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CONNECTOR FOR THE TORQUE CONVERTER FILTER BYPASS SWITCH ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM B-PIN BOSS ON CERTAIN 994K LARGE WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM B-PIN BOSS ON CERTAIN 994K LARGE WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING INNER PLANETARY GEARS ON CERTAIN 793C, 793D, AND 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING INNER PLANETARY GEARS ON CERTAIN 793C, 793D, AND 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPGRADING THE ELECTRIC ACTUATOR WITH A HYDRAULIC ACTUATOR ON CERTAIN 226D/232D/236D/242D/246D/262D/272D/272D2 SKID STEER LOADERS, 239D/249D/259D/279D/289D/299D/299D2 COMPACT TRACK LOADERS, AND 257D/277D/287D/297D/297D2 MUL PRODUCT SUPPORT PROGRAM FOR UPGRADING THE ELECTRIC ACTUATOR WITH A HYDRAULIC ACTUATOR ON CERTAIN 226D/232D/236D/242D/246D/262D/272D/272D2 SKID STEER LOADERS, 239D/249D/259D/279D/289D/299D/299D2 COMPACT TRACK LOADERS, AND 257D/277D/287D/297D/297D2 MUL
PRODUCT SUPPORT PROGRAM FOR REPLACING WATER LINE GROUP (HOSE) IN THE RADIATOR GROUP AND COOLING ARRANGEMENT FOR CERTAIN 794 AC AND 798 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING WATER LINE GROUP (HOSE) IN THE RADIATOR GROUP AND COOLING ARRANGEMENT FOR CERTAIN 794 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR SUSPENSION CYLINDERS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR SUSPENSION CYLINDERS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR AXLE HOUSING ON CERTAIN 785C OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR AXLE HOUSING ON CERTAIN 785C OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC RETURN HOSE AND TUBE FROM THE MAIN CONTROL VALVE TO THE THERMAL BYPASS VALVE ON CERTAIN 559D, 579D, 2384D, AND 2484D KNUCKLEBOOM LOADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC RETURN HOSE AND TUBE FROM THE MAIN CONTROL VALVE TO THE THERMAL BYPASS VALVE ON CERTAIN 559D, 579D, 2384D, AND 2484D KNUCKLEBOOM LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE ELECTRICAL AND HYDRAULIC SYSTEMS ON CERTAIN 794AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE ELECTRICAL AND HYDRAULIC SYSTEMS ON CERTAIN 794AC OFF-HIGHWAY TRUCKS