Usage:
11Feb2019 |
T030
T032
T033
T035
T036
T037
T038
T03J
T040
T045
T050
T052
T080
T087
T120
T167
T168
T210
T250
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR MAKE-UP TRUCK SUPPORT FOR TRANSMISSION REWORK ON CERTAIN 740C, 740X, 745 AND 745C ARTICULATED TRUCKS |
|
3160 3030 | PS90946 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90946" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
28Feb2021 |
PROBLEM
Certain 740C, 740X, 745 and 745C Articulated Truck transmission rework programs will require make-up truck support to keep the customer's operation working while their truck is being reworked. |
AFFECTED PRODUCT
Model | Identification Number |
740 EJ | 3F700272-00275 |
740C EJ | LFN00274-00276, 278 |
745 | 3F600268, 288-289, 313-315, 341, 348, 350, 352, 358, 362, 369-370, 441-442, 491, 503, 513, 520, 522, 530, 532, 585, 589, 594, 599, 603-604, 622, 653, 657-658, 661-662, 676, 681, 684, 692, 696, 698, 702, 704, 707, 709, 711, 713, 717-718, 735, 740, 746, 756, 759, 761, 768, 774, 779, 786, 788, 792, 800, 808, 812, 817, 834-835, 848, 854-855, 891, 895, 898, 906, 917, 920, 926, 929, 937, 939, 945, 1034-1035 |
745C | LFK00298-00301, 303, 305, 322, 324, 326-327, 329, 331, 463, 469, 471, 490-491, 503-504, 509-510, 512-515, 546, 548, 550-556, 558, 573, 585, 587-588, 602, 605, 621, 626, 630, 632, 667-668, 707, 723-724, 756, 789, 872-874, 899-900, 915, 917, 925-926, 1005-1006, 1017, 1061, 1063, 1065, 1104, 1107 TFK00611, 650 |
PARTS NEEDED
No parts needed for this program |
ACTION REQUIRED
If one of the listed machines experiences a transmission failure, repair the same as per ?After failure? Service Letter PS53803 and if situation demands, utilize a make-up truck to support customer?s operation while their Truck is being reworked. Use this Service Letter to claim make-up truck support expenses as per the Service Claim allowance. |
SERVICE CLAIM ALLOWANCES
0-60 mo |
NOTE: This is a 0.0-hour job | ||||||
NOTE: This is a 0.0-hour job Articulated Truck loaner machine to be claimed as a miscellaneous expense. One claim per machine serial number. Maximum allowed: $700 U.S. Dollars in transportation fees $3600 U.S. Dollars in machine loaner expenses |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |