PRODUCT SUPPORT PROGRAM FOR REPLACING THE AXLE OIL ON CERTAIN 815K SOIL COMPACTORS, 816K/826K/836K LANDFILL COMPACTORS, 834K/844K/854K WHEEL DOZERS, AND 986K/988K/990K/992K WHEEL LOADERS
Usage:
TEBE8399-00
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| 02Nov2018 |
U-618
A-446
D-538
O-545
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE AXLE OIL ON CERTAIN 815K SOIL COMPACTORS, 816K/826K/836K LANDFILL COMPACTORS, 834K/844K/854K WHEEL DOZERS, AND 986K/988K/990K/992K WHEEL LOADERS |
|
| 3013 3278 0645 | PS46054 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46054" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2020 |
PROBLEM
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| An incorrect factory axle oil type was used and needs to be replaced on certain 815K Soil Compactors, 816K/826K/836K Landfill Compactors, 834K/844K/854K Wheel Dozers, and 986K/988K/990K/992K Wheel Loaders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 834K | L4Y00201-00214 |
| 988K | L8X00201-00225, 227-238 T8E00101-00117, 119-120 |
| 988K XE | E8X00301-00310 |
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| *******Group 2******* | |
| 986K | NL800251 SWH00251-00309, 311-314, 317 |
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| *******Group 3******* | |
| 836K | T6X00101 |
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| *******Group 4******* | |
| 844K | K4Y00101 M4R00201 |
| 990K | K9X00101-00103, 105-118 M9P00201-00213, 215, 217-220, 222-224 |
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| *******Group 5******* | |
| 854K | KK600201 RM600251-00263 |
| 992K | KK400101-00134 RM500151-00191 |
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| *******Group 6******* | |
| 815K | SL900201-00204 T1Y00101-00102 |
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| *******Group 7******* | |
| 816K | LT600102 SLL00201-00202 |
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| *******Group 8******* | |
| 826K | 2L300203 2T600101-00102 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 6 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 372 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 6 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 356 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 3******* | ||
| 6 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 376 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 4******* | ||
| 6 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 530 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 5******* | ||
| 10 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 690 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 6******* | ||
| 1 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 130 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 7******* | ||
| 1 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 86 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 8******* | ||
| 2 | 1U9891 | ADDITIVE-OIL |
| 1 | BULK_OIL | SAE 50W CAT TDTO OIL - 210 LITERS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the machines Operation and Maintenance Manual to replace the existing axle oil. Drain and discard the factory axle oil. Fill the axles with 50W TDTO oil as specified in the machine OMM. |
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SERVICE CLAIM ALLOWANCES
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