PRODUCT SUPPORT PROGRAM FOR REWORKING PRELUBE MOTOR ON CERTAIN G3512H, G3516H, AND G3520H GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING PRELUBE MOTOR ON CERTAIN G3512H, G3516H, AND G3520H GENERATOR SETS

Usage:

TEBE8127-00

Show/hide table

24Oct2018

U-597

A-433

D-522

O-529

Show/hide table

After Failure Only	PRODUCT SUPPORT PROGRAM FOR REWORKING PRELUBE MOTOR ON CERTAIN G3512H, G3516H, AND G3520H GENERATOR SETS
1469		PS53879

Show/hide table

NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53879" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

TERMINATION DATE

31Oct2020

PROBLEM

Show/hide table

The existing fan guard mount bolts on the 467-4781 Prelube Motor can break on certain G3512H, G3516H, and G3520H Generator Sets. If the existing fan guard bolts break the guard can/will fall off the prelube motor.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
G3512H	GF500115-00142
G3516H	NWH00100-00165 NWJ00100-00112
G3516H HD	GLM00116-00188 GLN00116-00138
G3520H HD	GFP00010, 116-195 GFR00115-00212

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
2	3B4504	LOCKWASHER
2	6V3260	BOLT-SOCKET HEAD
1	5251867	SERVICE KT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

1.0 Updating the fan guard
1.1 Remove cover of electrical junction box and disconnect wire.
1.2 Remove mounting hardware and set aside. (Image 1)
1.3 Remove old fan guard (not reused). (Image 1)
1.4 Remove fan from motor (save). (Image 2)
1.5 Remove motor housing cover (not reused) but save mounting hardware.
1.6 Unplug wiring and remove centrifugal switch from housing cover. (Image 3)

2.0 Use parts from new kit 525-1867 for reassembly.
2.1 Reinstall centrifugal switch and install new housing cover 545-9465 with existing hardware. (Image 3)
2.2 Reinstall fan (that was saved from step 1.4).
2.3 Install new fan guard 548-1410 with new bolts 548-1237. Tighten the new bolts to 10 Nm. (Image 4)
2.4 Reinstall electrical junction box and reconnect wiring (from steps 1.1 and 1.2).

3.0 Updating mounting hardware of capacitor box
3.1 Remove box cover plate. (Image 1)
3.2 Remove mounting hardware one at a time and replace the current fasteners with bolts 6V-3260 and lockwashers 3B-4504. Tighten hardware to 15 Nm. (Image 5)

Show/hide table

Image1

Image2

Image3

Image4

Image5

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-20000 hrs, 13-30 mo	75.0%	75.0%	0.0%	0.0%	25.0%	25.0%
20001-30000 hrs, 31-42 mo	50.0%	50.0%	0.0%	0.0%	50.0%	50.0%
30001-40000 hrs, 43-56 mo	25.0%	25.0%	0.0%	0.0%	75.0%	75.0%