PRODUCT SUPPORT PROGRAM FOR REPLACING THE POWERED ACCESS HANDRAILS ON CERTAIN 992K WHEEL LOADERS
Usage:
TEBE7834-00
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| 20Feb2019 |
U-83
A-60
D-69
O-72
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE POWERED ACCESS HANDRAILS ON CERTAIN 992K WHEEL LOADERS |
|
| 7256 7255 7254 | PS46131 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46131" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 28Feb2021 |
PROBLEM
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| The existing powered access handrails (upper and lower) can crack and fail at the welded joints on certain 992K Wheel Loaders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 854K | H8M00314, 511 KK300201 KK600201, 203 RM300252-00254 RM600251-00254, 261-263, 266-267 |
| 854K 2 | H9K00511, 514 |
| 992K | KK200105, 109-110 KK400125, 129, 134 RM200163 RM500152, 173 |
| 992K 2 | ZMX00445 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 16 | 4W0435 | SEAL-QUAD RING |
| 4 | 4W2754 | SEAL-LOBED |
| 8 | 8T4222 | WASHER-HARD |
| 1 | 9C7863 | BLOCK |
| 8 | 9X2041 | SCREW-TRUSS HEAD |
| 2 | 3540501 | BUSHING |
| 16 | 4570270 | BUSHING |
| 2 | 4737144 | HANDRAIL AS |
| 2 | 5501114 | HANDRAIL AS |
| 1 | 5501115 | HANDRAIL GP |
| 1 | 5501118 | HANDRAIL GP |
| 1 | 5501127 | HANDRAIL AS |
| 1 | 5501130 | HANDRAIL AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace current upper and lower handrails with the new and improved handrails. Refer to SEHS0294, Special Instruction, "Installation Procedure for the 992K Tier 4, LRC, and Tier 2 Large Wheel Loaders and 854K Tier 4, LRC, and Tier 2 Large Wheel Dozers Powered Access System (PAS)", section "992K/854K Common Installation Instructions", subsection "Install Handrail" for installation instructions. Apply grease on all seals prior to assembly. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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| NOTE: This is a 4.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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