PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS
Usage:
TEBE7027-01
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| 14Dec2017 |
| (Revised 10Jan2018) |
U-711
A-503
D-599
O-593
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS |
|
| 7620 7606 | PS53655 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53655" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 14Dec2017 Service Letter. Changes have been made to the Service Claim Allowances. |
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TERMINATION DATE |
| 31Dec2019 |
PROBLEM
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| Machines equipped with product link PL241 do not report to VisionLink when the machine is operating. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 621B | 2DB00939 7KC00051 |
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| *******Group 2******* | |
| 3508B | CNB01069 |
| 3512 | 24Z07973 |
| G3306 | G6X09474 |
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| *******Group 3******* | |
| 3306 | 64Z30444 |
| 3406C | 90U00276, 14260 |
| 3408 | 67U06159 |
| 3412 | 2WJ01647 38S03163 |
| 3412E | BDT01653 |
| C18 | WJH01537 WRH02717 |
| C27 | TWM01060 |
| C7 | JTF05327 |
| C9 | JSC21695 |
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| *******Group 4******* | |
| 1104C-44G | RRT00199 |
| C2.2 | GBE01163, 1678 |
| C4.4 | D4D01972, 2071 GLE01215, 1229 |
| C7.1 | MRP00793 |
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| *******Group 5******* | |
| 120H | CAF01106 |
| 12H | 4XM02651 |
| 140G | 72V06367 |
| 140H | 2ZK01718 9TN00993 APM02700 CCA03540 |
| 235C | 5AF01167 |
| 320C | PAB00702 |
| 320D | PCM00412 |
| 320D L | A8F00216, 2234 |
| 322C L | BKJ00558 |
| 323D L | PBE00517, 1051 |
| 325C | BFE00167 BMM00586 BTD00298 |
| 345B | 4SS01244, 1375 |
| 345C | DHP00282 |
| 350 L | 3ML00542 9FL00895 |
| 5080 | 6XK00168 |
| 528 | 96C00078 |
| 561M | 1KW00232 |
| 571G | 16W00325 |
| 572R II | DSC00417 |
| 583K | 78V00721, 951, 957 |
| 613C II | 8LJ02855, 3039, 3262, 3343 |
| 615C II | 9XG01114, 1340, 2019 |
| 621F | 4SK00201 |
| 621G | ALP00117 |
| 623B | 46P01841 |
| 627B | 15S01015 |
| 627G | AXF00295 |
| 631E | 1AB01908 1NB01465 |
| 657E | 91Z00256 |
| 740 | B1P04385 |
| 769C | 01X00438, 6357 |
| 771D | BCA00211 |
| 772G | LTS00330 |
| 773B | 63W00490 |
| 773D | 7ER00921 |
| 785 | 8GB00602 |
| 815F | 1GN00870 BKL00742 |
| 826C | 87X75168 |
| 826G | 7LN00645 |
| 854G | AMP00308 |
| 936F | 8AJ01384 |
| 950E | 22Z01774, 3704 |
| 950G II | AXX00294, 1808 |
| 963 | 21Z01120 |
| 963B | 9BL01851, 3130 |
| 963C | 2DS02679 BBD02234, 2757, 2994 |
| 966F II | 1SL01988 |
| 966G | 3SW00413, 596, 1517, 1563 |
| 977L | 14X01970 |
| 980C | 63X09423 |
| 980F II | 4RN00512 |
| 980G | 2KR00340, 1467, 1891, 2130, 2611, 4071 |
| 980H | JMS03034 |
| 988B | 50W08755 |
| 988F | 2ZR00947, 1547 |
| 988H | BXY00679, 1905 |
| CB-224E | 22401504 |
| CB-335E | C5F00139 |
| CB-534C | 5HN00169 |
| CB-534D | FGH00420, 712 |
| CB14B | 47300236, 1077, 1210 |
| CB22B | 2B200232-00233 |
| CB22B LRC | LR200246, 249 |
| CB24 XT | 24001047, 2021 |
| CB24B | 2X400304, 473, 701, 868, 872, 978, 1037-1038 42000256, 688 |
| CB32B | 3H200112 |
| CB34B | 42300264 XB400263, 366, 445, 459 |
| CB34B LRC | 47000158 |
| CB36B | M3600180, 188 |
| CB54 | JLM00722 K3J00201 |
| CC24B | HCB00132 |
| CH65E | 6GS00310 |
| CP-433E | ASN00281, 848 |
| CP44 | MPC00392 |
| CP56 | C5P00699 |
| CS-433C | 3TM01056, 1501 |
| CS-433E | ASR00578, 1189 |
| CS-563D | 2RZ00142 |
| CS-563E | ASA00156 CNG00464 |
| CS34 | 51400203 |
| CS44 | M4C00356, 609, 748 |
| CS54 | C5R00587 |
| CS54B | MFC00245, 247 |
| CS76 | CYX00475 |
| CW34 | CT300101 |
| D10N | 2YD01484 |
| D250E | 5TN00226, 872 |
| D400E | 2YR00946 |
| D5H LGP | 1DD04342 |
| D5M XL | 6GN00483, 2562 |
| D6D | 04X02200 |
| D6H XL | 9KJ00930 |
| D6K LGP | DHA01741 |
| D6M LGP | 4JN00715 |
| D6M XL | 3WN00465, 2438 |
| D6N XL | DJA00382 |
| D6R II | FDT00222 |
| D6R LGP | 8TM01241 9PN75001 |
| D7H | 5BF05639 |
| D7H LGP | 4FG05658 |
| D8K | 77V01237, 13565 |
| D8L | 53Y03760, 3917, 4063 |
| D8N | 5TJ00399, 892, 2156 9TC03115 |
| D8R | 7XM01745, 1822, 3249 |
| D9L | 14Y02920 |
| D9N | 1JD03489 |
| PS-150B | 3XR00745 |
| PS-150C | FPS01125, 1442 |
| SEM518 | S8Y00112 |
| SEM520 | S8Z00105, 121-127, 129, 149-150, 156 |
| SEM522 | S8200081, 139, 148-150, 156-159, 161-164, 166-167, 169, 175, 178-181, 183-184, 192, 195-196, 201, 206, 210, 213, 216, 218-219, 222-226, 228, 230-231, 235-236, 238, 241-242, 244-249, 251-252, 254-255, 257-258, 262, 268-270, 274-275, 277, 280, 282-284, 287, 290, 293, 295, 297, 299, 301-302, 304-305, 307, 309, 313, 320-321, 326-329 |
| SEM655D | S5500081, 230, 278, 281, 283, 286, 288, 299-300, 308, 315, 320, 322-323, 342, 356-358, 361-362, 365, 367, 369-372, 374, 377-378, 380, 387, 390-391, 394, 396-399, 401, 407-409, 412-414, 416-417, 419, 421, 426, 428, 443, 453, 455, 463-464, 474, 486, 489-490, 492, 494, 497, 504-505, 508, 510-512, 518-519, 521, 523, 525-526, 529-532, 534-539, 541, 552-553, 555-556, 573, 575, 577-579, 582-585, 588, 596, 602, 604, 607, 613, 617-619, 627, 635, 638-642, 648, 652-653, 655-656, 662, 668, 670, 672-673, 677, 680, 684-685, 689, 696, 698, 700, 709, 713-717, 719, 724, 728, 732, 734, 736, 740, 742, 744-745, 758, 760, 768, 772, 776, 796-799, 814, 826-829, 832-833, 835, 837-838, 842, 845, 850, 856-857, 869, 889, 892-893, 896, 900, 902, 912-913, 921, 923, 929, 931-932, 934, 936, 938, 942, 944, 946-947, 949-950, 953, 956-959, 961, 963, 966, 968-969, 971, 975-978, 981, 987-988, 991-995, 997-998, 1000, 1002, 1004, 1007-1009, 1011-1012, 1014-1015, 1017, 1020, 1023, 1025-1028, 1031, 1034, 1036, 1043-1045, 1047-1048, 1050, 1053, 1055-1059, 1063, 1066-1067, 1073-1074, 1081-1083, 1090-1091, 1093, 1096-1100, 1105-1107, 1109-1112, 1114-1115, 1118-1120, 1128, 1139-1140, 1142-1143, 1146, 1161-1162, 1165, 1169, 1172, 1174-1175, 1177, 1179-1180, 1185-1186, 1188, 1190, 1193-1196, 1198-1199, 1202, 1206-1208, 1210, 1212, 1215-1219, 1222-1223, 1225-1228, 1230, 1232-1233, 1235-1236, 1238, 1240, 1242, 1247, 1250, 1255-1257, 1259, 1262-1263, 1265-1266, 1275-1278, 1284-1285, 1287, 1289-1291, 1293-1297, 1300, 1302, 1304, 1307, 1309, 1314, 1322-1327, 1330-1333, 1345, 1347, 1351-1352, 1354-1357, 1359-1364, 1371, 1374-1375, 1378, 1386-1387, 1390-1392, 1394-1397, 1399, 1401, 1404, 1406, 1410, 1412, 1415, 1419-1428, 1430-1433, 1436-1437, 1442-1444, 1446, 1450-1451, 1453-1456, 1464, 1466-1467, 1472, 1475-1477, 1483-1484, 1486, 1490, 1493, 1501, 1503, 1507, 1510, 1514, 1516, 1519, 1521-1525, 1539-1541, 1543, 1547-1549, 1552, 1554, 1560, 1562-1564, 1569, 1572, 1578, 1587, 1591, 1593, 1602, 1618, 1621-1622, 1630, 1634-1636, 1639, 1648, 1652-1654, 1656-1657, 1662, 1668, 1672, 1676-1678, 1681, 1683-1685, 1688-1689, 1693, 1698, 1711-1712, 1714-1715, 1727, 1730-1732, 1739, 1744, 1746-1747, 1749, 1751, 1753-1754, 1756-1757, 1760, 1762-1764, 1766-1767, 1772, 1779, 1789, 1795, 1810, 1830-1831, 1833-1836, 1840-1841, 1843, 1849, 1859, 1873, 1875, 1878, 1883, 1887, 1890, 1892, 1894-1895, 1901, 1904, 1907, 1910, 1912, 1914-1915, 1922, 1928-1930, 1933, 1935-1936, 1938, 1942, 1944, 1946, 1952, 1957-1958, 1961, 1970-1971, 1973, 1990, 1992-1993, 1996, 2001-2002, 2006, 2011, 2014, 2016, 2019, 2023, 2035, 2037, 2046, 2050, 2067, 2069-2070, 2083-2084, 2088, 2092, 2094, 2102, 2109, 2112, 2139-2142, 2145, 2147, 2152-2153, 2157, 2169, 2178, 2180-2181, 2183, 2192-2194, 2198, 2203, 2217, 2230-2232, 2245, 2249, 2258, 2289 |
| SEM656D | S5300233, 238, 242, 246-247, 249, 260, 263-264, 271-272, 275-276, 283, 287, 289-290, 292-293, 296, 305, 308-309, 311-312, 316-317, 322, 331-333, 339, 341, 349, 354-358, 360, 369, 371, 378, 380-381, 385-386, 390-392, 398, 400, 404, 407, 411-413, 416-417, 427-429, 432, 434-435, 440, 447, 450, 454, 456, 458-459, 462, 464, 467, 469, 476-477, 479, 487, 493-494, 496, 501, 510, 515, 520-522, 525, 530-531, 555, 559, 568-569, 573, 575, 583, 585, 590, 596, 600-602, 608, 611-612, 615, 617-618, 621-622, 625, 628, 630, 635, 638-639, 642, 648, 652, 655-659, 664, 666-667, 670-671, 673-675, 678, 693-697, 701-704, 706, 708-709, 711, 713, 715-718, 720, 724-725, 731-732, 736, 742, 746-750, 753-755, 759-760, 762-763, 766-768, 770-771, 773, 775, 780, 783-784, 790-791, 795, 799, 811-812, 815, 823-826, 829-830, 832, 835, 842, 845-848, 850, 852-854, 856, 860-864, 866, 869-870, 874-875, 877, 879-880, 884, 891, 893, 895-898, 904-911, 914, 920, 923-924, 926-927, 929, 934, 936-940, 956, 961-962, 973, 982-983, 987, 989-991, 994, 996, 998-1004, 1006-1008, 1011, 1015, 1017, 1021, 1024, 1028-1029, 1031-1032, 1038, 1041, 1043-1045, 1062, 1066, 1068, 1070, 1072, 1078-1079, 1082, 1084, 1091, 1094-1095, 1097-1099, 1101-1103, 1107, 1109, 1112-1114, 1116-1117, 1121-1122, 1125-1128, 1131-1133, 1135, 1137, 1139, 1143, 1147-1150, 1152-1154, 1159-1160, 1173-1175, 1177, 1182, 1184, 1189, 1192, 1194, 1196, 1202, 1207, 1211-1212, 1214, 1216, 1219, 1224-1225, 1228, 1231-1232, 1234, 1236-1239, 1244, 1247-1248, 1253-1255, 1259, 1263, 1270, 1276, 1278, 1282-1283, 1295, 1299, 1306, 1308, 1310, 1313, 1316, 1324, 1329-1330, 1335-1336, 1338, 1340, 1342-1343, 1348, 1351, 1356, 1358-1359, 1361, 1364, 1372-1373, 1375, 1380, 1386, 1394-1395, 1406, 1408, 1415-1417, 1430, 1440, 1447, 1457, 1469, 1476, 1480-1481, 1488, 1492, 1495, 1504, 1515, 1517-1519, 1543, 1549, 1559, 1572, 1579, 1595-1596, 1600 |
| SEM660D | S6200082-00083, 85, 87, 92, 95, 108, 110-112, 119, 121-123, 125, 130, 137-138, 140-142, 144-146, 149-150, 153, 155, 158, 171, 173-174, 180, 182, 184, 187, 189, 198, 202-203, 208-209, 211, 226-227, 234, 237, 239, 241-242, 250, 254, 259, 261, 266-269, 272, 280-283, 285-288, 292-293, 295-296, 298, 301, 306, 308-311, 315-322, 324-329, 331, 334, 336, 339-345, 347-348, 350, 352, 355, 358-360, 363-364, 366, 369-370, 372, 375, 379-380, 382-383, 385-386, 388-390, 393, 396, 401, 403-405, 408-412, 415-417, 419-421, 424, 429, 433-434, 439, 442, 444, 446, 449, 460, 462-463, 465-466, 472, 474, 476, 481, 484-486, 489, 492, 499-503, 510-511, 514-515, 517, 521, 523, 526-527, 532-533, 537, 541-542, 546-548, 550-551, 553-555, 557, 561, 563-565, 574-575, 577-579, 582, 584, 586-587, 591, 593, 595, 597, 605-607, 612, 615, 636, 642, 651, 655 |
| SEM816 | S8D00163, 348, 356-357, 359, 361, 365, 371-372, 381, 383, 386-388, 390, 393-394, 396, 398-399, 402-405, 407, 409-410, 413-416, 418-422, 424, 432, 436, 440, 444-445, 447-450, 452, 454-455, 467-468, 473-474, 476, 479, 482-484, 487, 489, 500, 503, 507-509, 512-513, 515-517, 519-520, 522, 524-525, 527, 530-534, 543, 545, 547-550, 555-556, 561, 565-567, 573, 579-581, 586, 588-589, 595, 599, 605, 613, 623 |
| SEM822 | S8G00084, 107-108, 116, 120, 122-123, 127, 132, 134-136, 138-139, 141-144, 148-150, 152, 155, 162, 164-167, 174 |
| SEM919 | S9R00342, 357, 369, 374, 381-382, 400, 423, 430, 436, 439, 448-449, 464, 475-477, 479-480, 491, 493-494, 502, 508, 510-515, 523, 529, 540, 545, 554-556, 569-570, 584 |
| SEM921 | S9S00135, 154, 165-166, 180, 186, 192-193 |
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| *******Group 6******* | |
| 216B 3 | PWK01269 |
| 226 | 5FZ02660 |
| 226B 3 | MWD06622, 6782, 7683 |
| 226D | HRD00513, 569, 1283, 1394, 1702 |
| 236 | 4YZ00629, 2259, 5153, 5386 |
| 236B | HEN02361, 6080 |
| 236D | MPW01269 SEN00642 |
| 242B | BXM05163 |
| 242D | DZT03204 |
| 246C | JAY06156 |
| 246D | BYF01778, 2691 HMR01754, 1802 |
| 247B 3 | KB300269, 271 |
| 249D | AH900180 |
| 259D | FTK00885, 922 FTL03849, 6357, 7071, 10513, 10602, 11027 |
| 262D | DTB01178, 1199, 1469, 1591, 4869 |
| 272D | GSL00359 |
| 277C | JWF00859 |
| 287B | ZSA03615 |
| 289C 2 | RTD00490 |
| 289D | TAW02258, 2843, 3141, 4174, 4357, 5788 |
| 299C | JSP00697 |
| 299D 2 | FD201053, 1145 |
| 300.9D | LJ200652 LJM01576, 1678, 1700, 1817 |
| 301.4C | LJK00430, 1695, 1858, 2078, 2263, 2560, 2562 |
| 301.7D | LJ400321, 386 LJH02637, 3023, 3040-3041, 3078, 3115, 3280, 3817, 3977, 4324, 4369, 4374, 4392 |
| 301.7D CR | LJD00552, 742, 986, 1333, 1348, 1413, 1435, 1508-1509, 1535, 1787, 1808, 1853, 1906 |
| 301.8C | JSB02796, 6660 |
| 302.2D | LJG00498, 501 |
| 302.4D | LJN00840, 967 |
| 302.7D | LJ700608, 614, 818, 843 LJL00333, 2451, 2926, 3782, 3819, 3898, 4264 |
| 303.5E 2 | JWY00191, 458 |
| 303.5E 2 CR | BG800789 |
| 303.5E CR | JX201004, 1012, 1015, 1062, 1118, 1167, 1250, 1256, 1297, 1302, 1342, 1344, 1380 RKY01090, 1760, 2690, 2808, 4612, 6405, 6421 |
| 303E CR | HHM00217, 583, 1230, 1672, 2201, 2244-2245, 2247, 2249, 2295-2296, 2527 SGE00250 |
| 304.5E 2 XTC | FXT00100 |
| 304C CR | FPK00389 |
| 304D CR | TYK01436 |
| 304E 2 | ME400568, 847, 1224 |
| 305.5E 2 | CR501979, 2283 WE200101, 104, 107, 118, 120, 122, 128, 132, 135, 137-138, 141, 144-148, 167, 169, 182, 190-191, 193, 196-197, 204-205, 208-210, 212, 214, 216-218, 220, 222, 227-230, 233-235, 237, 239, 241-243, 246-247, 253-260, 263, 272-273, 279, 281, 283, 289-294, 300, 304, 306-308, 315, 318, 320-323, 328, 331-333, 337-338, 340, 345, 350-351, 355, 361, 368-369, 371-372, 378, 380-381, 385, 397, 402, 404, 409, 413, 416-417, 419, 426-428, 432-433, 435-439, 450, 452, 454, 462, 467, 475, 477-478, 483-487, 489, 493, 496, 503, 505, 508-509, 511-512, 514, 519, 521, 538, 540, 544, 548-549, 551, 554-555, 557, 559-562, 569, 571, 573-577, 580-582, 585, 587, 592, 594-595, 598, 600-602, 604, 606, 612-613, 616, 618-619, 621, 623-624, 626, 632, 639, 641, 651, 655-656, 659, 669, 672, 678, 680-681, 689-690, 692-699, 706-708, 712, 714, 723, 727-730, 740, 746-747, 750, 756-760, 764, 767, 770, 774-775, 779, 784, 787, 793, 796, 798, 800-801, 809-812, 821-822, 831-832, 839, 841-842, 844, 851-856, 860, 862, 870, 875-876, 881-886, 897, 908, 911-913, 920, 923, 928-929, 933, 935, 937-940, 943, 947-948, 952-954, 961-964, 967, 970-972, 977, 980-983, 986, 988, 991-993, 995-996, 999, 1002-1003, 1005-1010, 1013, 1015, 1022-1026, 1029-1031, 1033-1034, 1039, 1048, 1050-1055, 1057-1059, 1061-1065, 1067-1069, 1072-1075, 1084-1085, 1087-1092, 1094, 1099-1101, 1108-1116, 1121, 1130, 1132, 1136, 1139-1141, 1183, 1185-1189, 1193, 1206-1208, 1210, 1214, 1217-1219, 1223-1225, 1227, 1229-1230, 1232, 1234-1235, 1237, 1239-1246, 1258, 1264-1269, 1272-1282, 1284-1290, 1297, 1305, 1307, 1311-1312, 1319, 1321, 1329-1336, 1338-1341, 1360, 1370, 1372, 1379-1381, 1402-1403, 1406, 1410, 1415-1416, 1423, 1425-1426, 1438-1439, 1443, 1445-1449, 1455, 1458, 1462-1464, 1471-1473, 1475, 1480-1483, 1486, 1493, 1496, 1498-1506, 1510, 1512, 1514, 1516, 1523, 1525, 1530-1532, 1537, 1540, 1556, 1558, 1564, 1566-1567, 1578-1581, 1583, 1592, 1597, 1600, 1604-1606, 1610-1612, 1615, 1618, 1621, 1624-1625, 1628, 1631-1632, 1635-1636, 1641-1645, 1647-1648, 1656-1658, 1664, 1669, 1674-1675, 1683, 1689, 1691, 1701-1702, 1719, 1722, 1728, 1739, 1744, 1750, 1754, 1761, 1763, 1770-1771, 1775-1778, 1781, 1785-1788, 1791-1793, 1796-1797, 1799-1801, 1804-1805, 1808, 1810-1811, 1826-1828, 1830-1831, 1835, 1837, 1841, 1843, 1845, 1851, 1853, 1855, 1860, 1862, 1864-1866, 1869, 1876, 1879-1880, 1882, 1888-1889, 1892, 1896, 1898, 1902, 1905-1907, 1910, 1912-1913, 1921, 1929, 1932, 1936, 1938, 1941, 1945-1946, 1949, 1952, 1960, 1963, 1966, 1968, 1971, 1973-1976, 1989, 1999, 2003-2005, 2010, 2017-2018, 2020-2024, 2029-2031, 2033, 2045, 2056, 2059-2060, 2063, 2065, 2067, 2078-2080, 2084-2086, 2088, 2091-2092, 2099-2100, 2107, 2111, 2113, 2115-2116, 2119-2121, 2124-2125, 2132-2133, 2141, 2145, 2150, 2156, 2158, 2163, 2165-2166, 2171, 2190, 2192, 2201, 2203-2204, 2213-2216, 2221, 2226, 2230, 2232, 2234-2236, 2238, 2248-2249, 2251, 2253, 2255, 2262-2263, 2265-2266, 2268, 2271, 2279-2281, 2290, 2299-2300, 2305-2306, 2310, 2314, 2317-2318, 2321, 2328, 2337, 2339, 2342, 2364, 2367-2368, 2371-2372, 2379, 2381-2383, 2386, 2390, 2394, 2432, 2434, 2438, 2443, 2446, 2448, 2456-2458, 2460, 2463, 2469-2470, 2481, 2483, 2487-2489, 2494, 2496, 2500, 2504-2505, 2510, 2516, 2520, 2537, 2540, 2551-2552, 2562, 2569-2570, 2576, 2578, 2586, 2589, 2593, 2611, 2613, 2621, 2624, 2628, 2631, 2636, 2641, 2646-2647, 2651, 2657, 2660-2662, 2668, 2673, 2678-2681, 2699, 2706, 2709, 2722, 2727, 2735-2737, 2741, 2744, 2749, 2778, 2784, 2797, 2799, 2807, 2809, 2813, 2815, 2821, 2824-2825, 2829, 2841, 2850, 2854, 2875-2876, 2881, 2893, 2898, 2904-2906, 2914, 2916, 2918, 2921, 2923, 2931, 2940, 2950, 2955, 2971-2972, 3009, 3040, 3075, 3079, 3146, 3152, 3155, 3192, 3221, 3230, 3261-3262, 3266, 3273, 3300-3301, 3330, 3337, 3339, 3343, 3354, 3393-3394, 3402, 3416, 3419, 3428, 3441, 3460-3461, 3469-3472, 3474, 3476-3478, 3481 |
| 305C CR | HWJ02170, 4386 |
| 305E 2 | H5M00318, 1429, 1492, 1535, 1593, 1811, 1817, 2170, 2433, 2669, 2724, 2853, 3118, 3577, 3585 |
| 305E 2 CR | DJX01601 |
| 305E CR | XFA02606 |
| 306E 2 | E2W01512, 1515, 1518, 1520-1521, 1527, 1529-1530, 1544, 1555-1556, 1559-1561, 1564-1566, 1572, 1577-1578, 1580, 1582-1585, 1589, 1619, 1628-1631, 1633, 1644, 1650, 1652, 1654-1655, 1657-1662, 1664, 1666, 1678, 1690, 1692-1695, 1706-1707, 1709, 1716-1717, 1754, 1759-1761, 1763, 1765-1766, 1768-1769, 1776, 1782-1785, 1793, 1797-1798, 1803, 1807, 1810, 1812-1813, 1818-1823, 1827, 1829, 1834-1835, 1839, 1843, 1849, 1851-1852, 1854-1855, 1857-1862, 1864, 1866, 1871, 1873, 1876, 1878, 1880-1881, 1894-1899, 1903, 1907, 1912, 1914-1916, 1921, 1928, 1930-1934, 1937, 1939-1944, 1946-1951, 1960, 1963, 1966-1973, 1975, 1980, 1983-1985, 1988-1991, 1995, 2002-2003, 2006, 2010-2012, 2017, 2020, 2044, 2047-2048, 2050, 2052-2053, 2056, 2058, 2063, 2065-2066, 2073-2075, 2100, 2103, 2108-2112, 2114-2115, 2122-2128, 2131-2133, 2139, 2143-2148, 2150-2158, 2160, 2167-2168, 2172-2174, 2176, 2179-2180, 2187, 2194-2195, 2203-2206, 2208-2210, 2215-2221, 2223, 2226, 2228, 2236-2240, 2242-2245, 2248, 2258, 2263, 2265, 2273-2274, 2283, 2288-2290, 2292-2296, 2298, 2300-2301, 2303, 2314, 2316-2318, 2320-2321, 2328-2330, 2335-2341, 2343, 2347-2349, 2367, 2375, 2379, 2381, 2390-2391, 2393-2395, 2397, 2401, 2406, 2409, 2411-2416, 2418, 2420-2423, 2425, 2431-2435, 2437-2438, 2440, 2445-2446, 2448, 2451-2456, 2461-2462, 2464, 2476-2477, 2481, 2484-2485, 2492, 2496, 2504, 2506-2507, 2510, 2516, 2525, 2527, 2529, 2532, 2539, 2546, 2548, 2553-2554, 2562, 2565, 2567, 2571-2573, 2579-2581, 2583, 2585, 2587, 2600, 2602, 2604-2605, 2612, 2614, 2617, 2619-2622, 2624, 2627-2628, 2632-2633, 2635-2636, 2638, 2640-2641, 2643, 2648, 2656, 2669, 2672, 2674-2675, 2680, 2694-2696, 2705, 2708-2709, 2717, 2731-2732, 2735, 2737-2738, 2741-2742, 2744, 2747, 2751-2755, 2757-2758, 2760-2761, 2763-2765, 2767, 2769, 2773, 2776-2777, 2792, 2796, 2798-2799, 2809-2810, 2813, 2816, 2823, 2826, 2828, 2831, 2833-2834, 2839, 2842, 2846, 2848, 2851, 2859, 2861, 2864, 2866, 2868, 2875, 2878, 2884-2885, 2905, 2909-2911, 2914, 2917, 2922, 2924, 2929-2930, 2934, 2936, 2939, 2945, 2947, 2953, 2955, 2958-2960, 2963, 2974, 2977-2978, 2981, 2986, 2988, 2999-3001, 3008, 3010, 3016, 3023, 3025, 3028, 3030, 3049, 3051, 3060, 3067-3068, 3076, 3087, 3097, 3101, 3107-3109, 3112, 3130, 3143, 3157, 3162, 3166, 3168, 3184, 3193, 3225-3226, 3228, 3231, 3236, 3257, 3336-3337, 3357, 3368, 3372, 3379, 3381 |
| 307E 2 | CE200111, 118, 121, 136-138, 141, 145, 149, 153, 155, 162, 165-166, 170, 172-173, 180-182, 189, 219, 227, 238, 250, 253, 257, 261, 264, 266, 277, 287, 290-291, 329, 335, 341-342, 344, 349, 356-358, 363, 365, 372, 375, 397, 404, 408, 410, 414, 421-423, 428, 443, 447, 451, 456, 460, 472, 478-479, 485, 490-493, 496, 506-507, 512, 515, 517-518, 520, 534, 537, 544, 547, 551, 555, 563, 569, 578, 586, 592-597, 599-600, 602, 616, 618-619, 624, 626, 628-631, 634-635, 638, 640, 648, 650, 652, 658-661, 663, 668, 672, 674, 678, 685, 687, 690, 696, 698, 704, 710, 719, 721-722, 725-727, 732-735, 742, 748-750, 754-756, 761-762, 774-775, 784-785, 787-788, 790, 803, 810-811, 813, 819, 821-822, 837, 842, 845, 850, 857, 860-861, 865-867, 874, 876, 886, 891-892, 894, 914, 916, 927, 932, 934, 941, 944, 954, 962, 974-977, 979, 986, 995, 1012, 1020-1021, 1028-1029, 1032, 1038, 1043, 1045-1046, 1048, 1050-1051, 1063, 1065-1067, 1071-1077, 1083, 1085, 1101, 1103, 1108, 1112, 1125, 1130-1131, 1133-1134, 1139, 1143, 1148-1149, 1152, 1154, 1156, 1161-1162, 1167-1168, 1172-1173, 1177, 1180-1182, 1195, 1197, 1203-1206, 1210, 1219, 1222, 1225-1228, 1238, 1240, 1245, 1250, 1252-1253, 1259, 1261, 1263, 1265, 1276, 1280, 1282, 1284, 1287, 1291, 1294, 1300-1301, 1310, 1312, 1317, 1325, 1331-1332, 1334, 1336-1337, 1340, 1342-1343, 1345, 1347, 1350, 1353-1355, 1359, 1361-1362, 1364, 1366, 1368-1369, 1371-1373, 1377, 1383, 1385, 1390, 1394, 1396, 1398-1399, 1406-1408, 1412, 1425, 1427-1429, 1432, 1440, 1442, 1445, 1452-1453, 1455, 1459, 1461-1462, 1468, 1472-1473, 1477-1478, 1481, 1483, 1487-1488, 1496, 1504, 1511, 1525, 1529, 1531, 1534, 1537, 1551-1552, 1584, 1590, 1600-1601, 1604-1605, 1607-1608, 1616, 1618, 1635-1636, 1640-1641, 1650, 1657, 1677, 1680-1682, 1686, 1701, 1703, 1717-1718, 1724-1725, 1728, 1731, 1736, 1739, 1746, 1751, 1759, 1761, 1766, 1779, 1805, 1810, 1823, 1893-1896, 1912, 1981, 1994-1995, 2026, 2029, 2080-2081, 2084-2087, 2093, 2103, 2105, 2115, 2119, 2123, 2142 KC900159, 466 |
| 308C CR | KCX02112 |
| 308E 2 | F8C00128, 131, 144, 146, 164, 167, 200, 226, 230, 240, 244-245, 248-249, 254, 262, 272, 279, 291, 297, 300, 306, 309, 313, 315, 319, 321-322, 328-329, 364 |
| 308E 2CR | FJX00237, 1103, 3218, 5147, 7468 |
| 311C U | CKE01289 |
| 311D LRR | PNJ00307 |
| 312B | 3FS00362 9GR00543 |
| 312E L | MJD00188 |
| 314D LCR | SSZ00342 |
| 315 | 6YM00569 |
| 315C L | CJC04262 |
| 318C | DAH01016 |
| 416C | 4ZN19355 |
| 416D | BFP13651 |
| 416E | MFG03531 SHA03459 |
| 416F 2 | LBF01378, 1417, 1546, 1921, 1930, 2649 |
| 416F ST | KSF01327, 2073 |
| 420D | FDP02860, 23082 |
| 420D IT | BLN05035, 7171, 11014 |
| 420F 2 IT | HWD00358 |
| 420F ST | SKR01348, 1506, 4517 |
| 444E | LBE00385 NBA00375 |
| 446D | DBL00496 |
| 903C | MW400567 |
| 906H 2 | JRF02168 |
| 907H 2 | JRS00361 |
| 908H | LMD01667, 2400 |
| 908H 2 | JRD02952 |
| 910 | 29D00072 |
| 910E/F | 1YK02921 |
| 910H | SAT01231 |
| 914K | CD200379 |
| 924G | 9SW02217 DDA03864 |
| 924K | KW400475 PWR02929 |
| 928G | 6XR03608 DJD02480 |
| 930G | TWR03356 |
| 930H | DHC00396, 1094 |
| 930K | P3K00225 RHN03225 |
| 938G | 4YS02235 6WS03492 |
| 938K | SWL03503 |
| D3B | 27Y04750 |
| D4C III | 8CS00485, 827 |
| D4G XL | HYD01860 |
| D5G XL | WGB03117 |
| D5K 2 XL | KWW00837 |
| D5K XL | WWW01292 |
| IT14G | 1WN01211 KZN00349, 1073 |
| IT28G | DBT01065 |
| IT38G II | CSX00502 |
| M322C | H2E00428 |
| TH255C | JK200292, 1018, 1149, 1157, 1166 |
| TH407C | MLH01144 |
| TH514 | TBW00190, 347 |
| TL1055 | TBM01426 |
| TL1055C | KDE00524 |
| TL1055D | ML500843 |
| TL1255C | DHW00847 |
| TL943 | TBL01214 |
| TL943C | THH01341 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 6******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Refer to the attached Rework Procedures. NOTE: Refer to Image 1 through Image 3 below for a list of non-Caterpillar Products that may have Product Link installed. If a product in question is on the list, this program applies. Please file the warranty claim using 99Z00015 as the serial number. NOTE: Ensure that the Machine Make, Machine Serial Number are included in the Service Letter claim story. Failure to provide this information in the claim story will result in the claim getting rejected. |
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| Image1 |
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| Image2 |
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| Image3 |
SERVICE CLAIM ALLOWANCES
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