PRODUCT SUPPORT PROGRAM FOR CORRECTING THE OVERCURRENT PROTECTION RATING ON CERTAIN XQP275, AND XQP300 GENERATOR SETS Caterpillar


PRODUCT SUPPORT PROGRAM FOR CORRECTING THE OVERCURRENT PROTECTION RATING ON CERTAIN XQP275, AND XQP300 GENERATOR SETS

Usage:

TEBE6307-00

07Jun2017


A-201
D-239
O-244

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR CORRECTING THE OVERCURRENT PROTECTION RATING ON CERTAIN XQP275, AND XQP300 GENERATOR SETS

7451 4490
PS45507
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45507" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Jun2019

PROBLEM

Certain XQP275, and XQP300 Generator Sets may have the EMCP configured with the wrong overcurrent protection ratings.

AFFECTED PRODUCT

Model Identification Number
XQP275  XP700102
XQP300  XPL00101-00103

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Refer to the Safety Section of the Operation and Maintenance Manual.

Refer to the service manual if/as necessary.

Change the values within the EMCP controller to the following values:

XQP275: Generator Rated Power #1 should be 220 (kW). Generator Rated Apparent Power #1 should be 275 (kVA)

XQP300: Generator Rated Power #1 should be 240 (kW). Generator Rated Apparent Power #1 should be 300 (kVA)

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-8000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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